1 hr 11 min

The Power of Authenticity with Orlando Hampton BEATS WORKING

    • Business

Orlando Hampton is the chief customer officer for Afiniti, a company that uses artificial intelligence to best match customers with customer service agents. Afiniti was an early adopter of AI, and Orlando became employee #3 in 2008.

His path to success is a fascinating story that began in Pittsburgh, where his mother fought to get him the best education possible.

Orlando’s career started in call centers, where he honed his communication skills and ability to lead others. As he proved himself, the promotions came until he had a corner office on Wall Street. That’s when he joined Afiniti. 

“It’s clear Orlando’s secret to success isn’t a secret at all,” says BEATS WORKING host Mark Wright. “It’s Orlando being Orlando every step of the way.”

This episode is packed with lessons in life and business, but the biggest takeaway is the value and power that authenticity gives to those who embrace it.

Resources from the episode: 


Connect with Orlando Hampton on LinkedIn. 
Learn more about Afiniti and the work they do here. 

BEATS WORKING is a platform on a mission to redeem work – the word, the place, and the way. We believe that work is the most honorable act in the universe, and through inspiring stories and practical insights, we want to transform the way people think about work and help them discover greater fulfillment in their lives. We invite you to join us as we build community through sharing and actively demonstrating what we learn.

Stay up to date with us on Instagram (@beatsworkingshow), LinkedIn (@BEATS WORKING show), or YouTube (@BEATSWORKINGPODCAST).

If you have a show idea, feedback, or just want to connect, email host Mark Wright at mark@beatsworking.show.


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Send in a voice message: https://podcasters.spotify.com/pod/show/beatsworking/message

Orlando Hampton is the chief customer officer for Afiniti, a company that uses artificial intelligence to best match customers with customer service agents. Afiniti was an early adopter of AI, and Orlando became employee #3 in 2008.

His path to success is a fascinating story that began in Pittsburgh, where his mother fought to get him the best education possible.

Orlando’s career started in call centers, where he honed his communication skills and ability to lead others. As he proved himself, the promotions came until he had a corner office on Wall Street. That’s when he joined Afiniti. 

“It’s clear Orlando’s secret to success isn’t a secret at all,” says BEATS WORKING host Mark Wright. “It’s Orlando being Orlando every step of the way.”

This episode is packed with lessons in life and business, but the biggest takeaway is the value and power that authenticity gives to those who embrace it.

Resources from the episode: 


Connect with Orlando Hampton on LinkedIn. 
Learn more about Afiniti and the work they do here. 

BEATS WORKING is a platform on a mission to redeem work – the word, the place, and the way. We believe that work is the most honorable act in the universe, and through inspiring stories and practical insights, we want to transform the way people think about work and help them discover greater fulfillment in their lives. We invite you to join us as we build community through sharing and actively demonstrating what we learn.

Stay up to date with us on Instagram (@beatsworkingshow), LinkedIn (@BEATS WORKING show), or YouTube (@BEATSWORKINGPODCAST).

If you have a show idea, feedback, or just want to connect, email host Mark Wright at mark@beatsworking.show.


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Send in a voice message: https://podcasters.spotify.com/pod/show/beatsworking/message

1 hr 11 min

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