The Process Fixer, with Derrick Mains

Derrick Mains
The Process Fixer, with Derrick Mains

Hosted by Emmy Award-winning content creator, four-time author, and optimization consultant renowned for his pioneering work in process engineering, optimization, and transformation, Derrick Mains' work spans over 20 years and includes experience with more than 150 companies across nearly every industry, from early-stage companies to the Fortune 10. Mains' approach blends essentialism with a keen focus on human-centric system design, emphasizing the need for regular audits, reflection, and reinvestment to achieve optimal results. The show shares his methods and approach to optimizing your company and generating more profits.

  1. Understanding and Managing Friction

    6月13日

    Understanding and Managing Friction

    Today's discussion centered on the concept of friction within businesses and its negative impact on energy efficiency and productivity. By visualizing the process through inputs, outputs, and outcomes, we highlighted the importance of identifying and reducing friction points between departments. Friction often arises due to misaligned incentives, lack of understanding of the 'why,' and informal handoffs between systems. We emphasized the significance of formalizing processes and establishing clear handoff procedures to enhance communication and trust between departments. By incentivizing based on quality outcomes rather than just outputs, organizations can improve overall efficiency and customer satisfaction. Encouraging departments to understand and align with the organization's overarching goals can foster a culture of high-quality output and continuous improvement. Moreover, we discussed the prevalence of inefficiencies caused by lack of trust in processes, leading to extensive rework and additional costs. Formally specifying handoff requirements and encouraging accountability through documentation and inspection can significantly reduce errors and enhance overall quality. Embracing a system of systems approach and treating departments as a community of companies can facilitate a holistic view of business operations and drive collaborative improvements. Ultimately, by adopting a structured and systematic approach to process improvement, businesses can mitigate internal competition, increase trust and transparency, and drive higher quality outcomes for both employees and customers. Addressing friction points through clearer communication, defined processes, and a shared understanding of objectives can pave the way for enhanced efficiency, profitability, and long-term success in the competitive business landscape.

    31 分鐘
  2. Process Triage and Believables

    6月6日

    Process Triage and Believables

    In this episode, Rosie Rosenberger, the founder of Process Triage, and Derrick discuss how Rosie's approach to process improvement differs from traditional methods like Six Sigma. Rosie explains how her methodology, called triage, focuses on building teams, enhancing situational awareness, and addressing pain points effectively. They delve into the importance of engaging frontline employees and "believables" in the process improvement journey, highlighting the power of collaboration and hands-on problem-solving. The conversation delves into the emotional aspect of process improvement, with Rosie sharing how triaging sessions can evoke strong emotions in participants, especially when long-standing issues are finally addressed. They discuss the significance of setting clear process capability goals to guide improvement efforts and ensure alignment with organizational objectives. Rosie emphasizes the impact of triage in fostering team communication, problem-solving, and decision-making, ultimately leading to tangible results and positive outcomes for companies. The hosts draw upon examples from their experiences to illustrate how triage can transform organizational processes and enhance performance. They touch on the role of executive sponsorship, the value of engaging frontline employees in process improvement, and the importance of fostering a culture of continuous improvement. The episode concludes with a discussion about the movie "Flaming Hot" and its relevance to the concept of empowering frontline employees to drive innovative solutions within organizations. Overall, the episode provides a comprehensive overview of the benefits of utilizing Rosie's triage methodology in process improvement initiatives, emphasizing the importance of collaboration, communication, and goal alignment in driving organizational success.

    42 分鐘
  3. W. Edwards Deming

    5月30日

    W. Edwards Deming

    This week, Derrick discusses the historical context of World War II and its impact on American manufacturing and leadership. He highlights the critical role played by W. Edwards Deming in streamlining American manufacturing during the war effort. Deming emphasized statistical control and employee empowerment as key drivers of success. The speaker discusses the unique circumstances during the war, where executives had to work closely with frontline workers due to the absence of middle managers, leading to a more collaborative and efficient system. Explores how the integration of statistical control and employee empowerment led to significant advancements in American manufacturing during the war. Contrast Deming's approach with the command-and-control style of management advocated by figures like Jack Welch. Derrick emphasizes the importance of focusing on systems and processes, as highlighted by Deming, who attributed 94% of business problems to system failures rather than individual errors. Derrick introduces a methodology called WINS360, which focuses on process mapping, root cause analysis, and continuous improvement within organizations. They stress the need for businesses to prioritize system design and optimization, as well as employee involvement in problem-solving and decision-making. By addressing inefficiencies and bottlenecks in processes, companies can enhance productivity, quality, and customer satisfaction. 00:07 - Introduction 4:14 - The Importance of Rest 8:46 - The Impact of Parkinson's Law 10:10 - Building from the Ground Up 21:04 - The DuPont Method 30:49 - Finding the Book and More Resources 33:31 - Conclusion #AlysonCaffrey #TheSabbaticalMethod #podcast #DerrickMains #Rest #entrepreneur #systems #productivity #leadershipDetachment #rejuvenation #learning

    31 分鐘

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簡介

Hosted by Emmy Award-winning content creator, four-time author, and optimization consultant renowned for his pioneering work in process engineering, optimization, and transformation, Derrick Mains' work spans over 20 years and includes experience with more than 150 companies across nearly every industry, from early-stage companies to the Fortune 10. Mains' approach blends essentialism with a keen focus on human-centric system design, emphasizing the need for regular audits, reflection, and reinvestment to achieve optimal results. The show shares his methods and approach to optimizing your company and generating more profits.

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