The ROI of a Strong Company Culture | Kate Volman

How To Sell More

There's a painful truth in business that nobody wants to discuss: most companies are hemorrhaging talent and money through poor culture – and throwing pizza parties won't fix it.

Meet Kate Volman – CEO of Floyd Consulting and organizational culture expert who's challenging the "perks over purpose" mentality plaguing modern businesses. As the leader behind The Dream Manager program, Kate has helped transform hundreds of organizations from talent-bleeding bureaucracies into high-performing powerhouses where people actually want to work.

In this no-holds-barred conversation with Mark Drager, Kate pulls back the curtain on:

  • The hidden cost of bad culture (and why most companies vastly underestimate it)
  • Why your "gut feel" hiring approach is secretly sabotaging your growth
  • The counterintuitive strategy that saved one company $150,000 in turnover costs
  • How to spot the toxic behaviors driving your best talent away
  • The proven framework for building a coaching culture that retains top performers
  • Real-world examples of turning disengaged teams into unstoppable forces
  • The leadership blind spots causing your "expectations gap" crisis

Plus, you'll get guidance on:

  • Building hiring processes that actually work
  • Creating accountability without fear
  • Converting complainers into contributors
  • Making employee development a competitive advantage

Whether you're a scaling company struggling with retention, or a leader watching your culture crumble, this episode is your blueprint for building an organization where both people and profits flourish.

Follow Mark:

LinkedIn: https://hi.switchy.io/markdrager

Instagram: https://hi.switchy.io/KcKi

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Go to our podcast page at https://hi.switchy.io/KcKe

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