The Role of ISO Compliance & Automation for MSSPs

Nexio & Derdack on Building Blocks for Efficient IT Operations

Join us as Jean Muller, IT Manager at Nexio, shares his experience with Derdack and how their monitoring / helpdesk and alerting architecture has grown over the years. Listen to how Nexio has managed to grow from a storage company to an MSSP and security service provider and what core elements helped to make this possible. South Africa is a special market and Jean talks about some of the aspects that helped him, and his company to be successful. He also highlights his learning when it is about meeting service level agreements, delivering faster responses and improving service quality.

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