The Skillset Podcast S2 E6: People-Centered Service with David Seleb

Nicole A. Cooke talks with Oak Park Public Library (Illinois) Executive Director David Seleb, a lifelong Chicago area resident who has pursued what he calls "people-centered" library services to the residents of his community. In this wide-ranging discussion Seleb talks about working to serve the most vulnerable of the community, how to identify and eliminate barriers to service, how to discern and advance community objectives, and how he his leadership has benefited from his personal and professional engagement with the Harwood Institute.