Content Matters

The Time is Right: Implementing Structure Through Content Delivery

Think you know the right way to get your company up and running with structured content?

Frank Miller, President and Founder of Ryffine, a technical communications consultancy, joined the Content Matters Podcast on March 20th to share a new approach to adopting structured content. One that helps you lower your risk and shows some early wins to prove the value of technical content.

We talked about:

  • The growing demand for structured content as a business-critical asset 

  • How the AI revolution has validated the structured content approach 

  • Using Content Delivery Platforms (CDPs) as a practical gateway to structured content adoption 

  • Why the delivery-first implementation strategy is more viable than ever before 

  • Measuring success with quick wins while building toward comprehensive structure 


About Frank 

For nearly 20 years, Frank Miller has been in the trenches of structured content implementations. As founder of Ryffine, he's guided teams across virtually every industry—from manufacturing to healthcare to software—through the challenges of making structured content work in the real world.

Frank has collaborated with documentation teams of all sizes and worked alongside most major technology vendors in the structured content space. He's particularly drawn to technical documentation as an undervalued discipline, finding satisfaction in championing the essential work that rarely gets the recognition it deserves.

Where You Can Find Frank 
  • Frank Miller | LinkedIn 

  • Ryffine – Modernizing technical content