Business X factors

Mission HQ
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Business X factors

How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day? Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

  1. 21/04/2022

    Beyond the Status Quo With Raj De Datta, CEO and Co-Founder of Bloomreach

    Is it possible to create an organizational culture before you even have a company? Raj De Datta, Co-Founder and CEO of Bloomreach, explains that he developed the cultural framework for Bloomreach before the company launched.

    31 min

  2. 14/04/2022

    Change the Why to Win, With Joe Walsh, Chairman and CEO of Thryv

    Is it possible that a CEO can get duped into running a company? Joe Walsh, Chairman and CEO of Thryv, shares how he ended up holding the reins of a historic company to pivot it from its phone book past to providing a digital platform that helps small businesses thrive.

    27 min

  3. 07/04/2022

    Leadership Takes Guts With Jim Kavanaugh, CEO and Co-Founder of World Wide Technology

    Jim Kavanaugh knows a thing or two about rising to the occasion. As the CEO and Co-Founder of World Wide Technology – an organization that provides global technology solutions and services – he’s had to prove his mettle more than once. Tune in to this episode of Business X factors to hear about how this St. Louis-based company became a global tech leader, and why Jim Kavanaugh believes the best leaders are the ones forged in fire.

    34 min

  4. 31/03/2022

    Winning Big and Losing Small With Chris Malone, CEO of Applause

    Software applications are used by people like you and me. Therefore, shouldn't humans all over the world test them before they launch? Chris Malone, the CEO of Applause, explains how the Applause platform activates a community of experts to ensure applications will truly serve their users.

    21 min

  5. 24/03/2022

    Unity Wins With Kevin Haverty, Senior Advisor to the CEO at ServiceNow

    A team that’s divided will, ultimately, not be successful. Kevin Haverty, Senior Advisor to the CEO at ServiceNow, reveals that a unified team, as well as a unified product, will earn big wins.

    23 min

  6. 17/03/2022

    Following the Money With Jim Ryan, President and CEO of Flexera

    For more than twenty years, Jim Ryan has helped shepherd Flexera, a global software company, into massive success. How has he managed to help keep core values in the midst of expansion? He stops by Business X factors to talk about scaling with integrity, following the money, and why bureaucracy might not be a dirty word, after all.

    21 min

  7. 10/03/2022

    Empathy Is the Magic With Jon Lin, EVP and General Manager, Data Center Services & President, Americas (Interim) at Equinix

    Magic often connotes supernatural powers. In the case of Equinix, magic is an outward manifestation of its work to connect the world that is then internalized into the culture of the company. Equinix’s magic may be super but it is certainly grounded in a positivistic, human value. On this episode, Jon Lin, Executive Vice President and General Manager, Data Center Services & President, Americas at Equinix, reveals Equinix’s most powerful magical quality.

    20 min

  8. 03/03/2022

    Truth Equals Trust: Building a Culture of Authenticity with Robert Glazer, Founder of Acceleration Partners

    Transforming organizational communication can be tricky. It requires an all-in truth and trust effort from everyone involved. In this episode, Robert Glazer, the Founder and Chairman of the Board of Acceleration Partners, discusses how to craft a culture built on “respectful authenticity.”

    20 min
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How does PricewaterhouseCoopers arm employees with skills to meet the needs of Fortune 100 clients? How does Intel produce and provide next-gen technology to companies looking to maintain an edge? How does UPS keep 55,000 drivers en route and on time every day? Join host Jeremy Bergeron as he sits down with the founders, CEOs, CTOs, COOs, and change-makers who make all of this (and more) possible. Each episode uncovers an organization’s “X factor” — the tool, technology, software, culture or mindset that has given them a competitive upper hand. From unlocking a 360-degree customer journey, to providing exceptional employee experiences, to how companies are using RPA, ML, and AI to streamline operations — you’ll learn it all on Business X factors. New episodes drop every Thursday. Business X factors is produced by Mission.org and brought to you by Hyland.

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