The When, What and How Behind Knowledge Management Tools

It all started with the BIG question on the table.

When it comes to knowledge management tools, how can we leverage them effectively and what features should we be looking for?

A lot of information being shared here!

In our last coffee chat episode, we discussed the benefits of collecting stories and information. In this follow-up podcast, we dive deep into the deep well of knowledge of management tools and explore the latest trends, strategies, and insights that empower L&D professionals in their search for effective knowledge management.

As Learning and Development (L&D) professionals, it is crucial to identify and implement the right knowledge management tools that can help us with curation efforts and also align with the overall organizational need. Once we accomplish this, we facilitate seamless knowledge-sharing and collaboration across people and departments.

Burying information into the dark hole of your LMS system isn't the answer to knowledge management - so we have to think beyond this. I hope this coffee chat gave you some solid ideas to move forward.

Video: https://vimeo.com/843859334/06405777cc

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Transcript summary:

https://www.learningrebels.com/wp-content/uploads/2023/07/The-What-When-And-How-Behind-Using-A-Knowledge-Management-System-Summary.pdf

Full Transcript: https://otter.ai/u/C_3RqvDsyHoOBx0bOt09zeJ7myM?utm_source=copy_url

Chat Message file: https://www.learningrebels.com/wp-content/uploads/2023/07/chat-2.pdf

Stay Curious ~ Shannon

View the full Coffee Chat Video here

View the Transcript here here

View the transcript summary here

Resources:

LMS365 - Learning Management System for Microsoft 365

SparkLearn

Pros and Cons of SharePoint Knowledge Base Software

Books:

The Knowledge Manager's Handbook: A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization by Nick Milton and Patrick Lambe

The Knowledge Work Factory: Turning the Productivity Paradox Into Value for Your Business by William Heitman

Design Knowledge Management System by Santhosh Shekar

The Complete Guide to Knowledge Management by Edna Pasher

The Elements of Thinking in Systems: Use Systems Archetypes to Understand, Manage, and Fix Complex Problems and Make Smarter Decisions by Albert Rutherford

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