Therapeutic Conversations Unravelled Podcast (TCUP)

Andrew McCauley
Therapeutic Conversations Unravelled Podcast (TCUP)

TCUP is a podcast tailored for medical professionals passionate about enhancing communication and coaching within therapeutic settings. In each episode, we delve into the intricate conversations we share with our patients and colleagues, aiming to cultivate greater awareness and understanding of both the art and science of effective communication.    We also examine how these skills impact various aspects of the medical field, including recruitment, education, and teamwork. Join us as we explore strategies to foster meaningful interactions that not only improve patient care but also strengthen collaboration among healthcare teams. Tune in for insightful discussions, expert interviews, and practical tips to elevate your communication skills in the medical environment Hosted on Acast. See acast.com/privacy for more information.

Episodes

  1. Ep 11 Senor Matt 'running up that hill' Philips

    JUN 2

    Ep 11 Senor Matt 'running up that hill' Philips

    Summary In this conversation, Matt Phillips discusses his passion for working with runners and the unique challenges they face in behavior change. He emphasizes the importance of effective communication in healthcare, particularly when dealing with misinformation and patient trust. Drawing from his experiences in martial arts, he highlights the value of adaptability, patience, and humility in therapy. The discussion also touches on the significance of language and cultural understanding in building rapport with patients. Matt shares insights on therapist anxiety and the importance of recognizing one's worth in the profession, advocating for a shift towards a more patient-centered approach in therapy and education. Takeaways Working with runners presents unique challenges in behavior change. Effective communication is crucial in healthcare settings. Martial arts can enhance therapeutic skills such as adaptability and patience. Understanding a patient's background is essential for effective treatment. Language and cultural awareness improve patient rapport. Therapist anxiety can impact patient interactions and outcomes. Recognizing one's worth is vital for therapists in their practice. Patient-centered approaches lead to better outcomes in therapy. Educational experiences should focus on engaging and empowering participants. Personal experiences shape professional growth and practice. Chapters 00:00 Introduction and Background 08:48 Martial Arts and Therapy 13:54 Personal Experiences and Communication Skills 21:54 Education and Conference Dynamics 30:41 Reflecting on Past Episodes 32:54 The Evolution of Healthcare Collaboration 35:09 Changing Conference Dynamics 37:55 The Impact of Language and Culture on Therapy 44:14 Simplicity in Healthcare 50:55 The Importance of Communication in Therapy 56:53 Managing Therapist Anxiety 01:01:55 Understanding Your Worth as a Therapist 01:08:06 The Unique Challenges of Working with Runners 01:10:56 The Psychological Aspects of Running and Behavior Change 01:14:03 Communication and Success in Runner Therapy 01:17:02 TCUP outro_mixdown.mp3 Keywords runners, behavior change, communication, healthcare, martial arts, therapy, patient trust, therapist anxiety, professional growth, education Hosted on Acast. See acast.com/privacy for more information.

    1h 17m
  2. Ep 10 Nicola 'Top of the Pops' Graham

    MAY 1

    Ep 10 Nicola 'Top of the Pops' Graham

    Summary In this conversation, Nicola Graham (@nicolacgraham instagram) discusses the importance of balancing visionary thinking with practical execution. She emphasizes that while having a grand vision is essential, breaking it down into achievable steps is crucial for progress. The discussion also touches on leadership, particularly the need to be comfortable with uncertainty while managing day-to-day operations. Takeaways I'm a blue sky thinker, 10 years ahead. Execution is more important than planning. Balance between vision and achievable steps is key. Progress comes from breaking down big ideas. Leadership involves getting comfortable with the uncomfortable. Adrenaline and excitement drive my thinking. Tackling too big of problems can be overwhelming. Momentum is essential for success. Details are not my strong suit. Leadership requires managing day-to-day while envisioning the future. Chapters 00:00 Introduction and Background 01:05:07 Quickfire Questions and Personal Insights 01:07:55 The Role of Experience in Therapy 01:13:55 Empathy and Understanding in Healthcare 01:20:08 Frustrations and Challenges in Physiotherapy 01:26:11 Change Management and Iteration in Healthcare 01:30:15 Navigating Rehabilitation Protocols 01:32:54 The Importance of Diverse Perspectives 01:37:57 Creating a Safe and Collaborative Environment 01:41:32 The Role of Communication in Team Dynamics 01:45:57 Self-Awareness and Professional Growth 01:50:03 Recruitment: Focusing on How, Not Just What 01:54:07 Embracing Choices and Transferable Skills 01:58:28 Balancing Automation and Human Touch in Healthcare 02:03:43 TCUP outro_mixdown.mp3 Keywords blue sky thinking, execution, leadership, planning, progress, momentum, balance, uncomfortable, achievable steps Hosted on Acast. See acast.com/privacy for more information.

    1h 4m
  3. APR 2

    Ep 9 Grainne Donnelly 'The Pelvic Punk'

    Grainne has an infectious personality which is why she is so brilliant at what she does and why people pay to hear her speak on the topic of pelvic health. She is also a fully paid up member of the craic squad and I had great fun chatting to her.  And here is what a robot told me to tell you. In this engaging conversation, Andrew McCauley and Gráinne discuss the intricacies of pelvic health therapy, the importance of communication, and the lessons learned from parenting that enhance their professional practices. They explore the challenges of transitioning from NHS to private practice, the significance of empathy in therapy, and the need for better education and resources for patients. Gráinne shares her experiences in building rapport with patients and the strategies she employs to make them feel comfortable discussing sensitive issues. The conversation highlights the value of podcasts as a tool for patient education and the importance of understanding patient expectations in healthcare. Chapters 00:00 Introduction and Quickfire Questions 07:39 Transition to Pelvic Health Communication 13:38 Understanding Patient Communication in Pelvic Health 19:32 Exploring Research and Personal Interests 26:27 Navigating Patient Vulnerability and Empathy 32:48 Compassion Fatigue and Its Impact on Therapists 43:47 The Role of Communication in Patient Outcomes 49:43 Communicating Anatomy and Sexual Health with Children 57:05 Empowering Patients Through Education 01:03:14 Parenting Lessons in Therapy and Communication 01:15:04 TCUP outro_mixdown.mp3 Takeaways Communication is key in pelvic health therapy. Pre-screening questionnaires can ease patient anxiety. Empathy enhances the therapeutic relationship. Parents can learn valuable communication skills from their children. Podcasts are effective tools for patient education. Building rapport is essential for discussing sensitive topics. Patients often feel isolated in their health struggles. Therapists should empower patients to manage their own health. Understanding anatomy is crucial for effective communication. Therapists should be aware of their own emotional states.  Keywords pelvic health, communication, therapy, parenting, empathy, private practice, patient care, women's health, physiotherapy, healthcare Hosted on Acast. See acast.com/privacy for more information.

    1h 15m
  4. Ep 8 Thomas Dekkers 'Lowering Back to Basics'

    MAR 2

    Ep 8 Thomas Dekkers 'Lowering Back to Basics'

    Summary In this conversation, Thomas Dekkers discusses the multifaceted approach to pain management and rehabilitation, emphasizing the importance of communication, setting realistic goals, and the role of exercise in patient recovery. He highlights the need for education and reassurance in therapy, as well as the significance of behavior change and patient engagement. The discussion also touches on the impact of music and environment on therapy, and the future of physiotherapy practice. Takeaways Improvement in rehabilitation is not a straight line; it has peaks and troughs. Good communication is essential for effective therapy. Setting realistic goals helps patients stay engaged in their recovery. Exercise is a crucial component of pain management. Education about pain and its management is fundamental for patient success. Reassurance can significantly impact a patient's recovery journey. Behavior change is key to long-term patient engagement. Music can influence the therapeutic environment positively. Therapists need to understand the individual needs of their patients. Effective physiotherapy can manage a majority of patients without surgery. Chapters 00:00 Quickfire Questions: Getting to Know Tom 04:27 The Role of Music in Therapy 07:36 Preparing for Challenging Patients 10:27 Common Challenges in Physiotherapy 13:22 Understanding Patient Goals 16:20 Setting Realistic Expectations 19:11 The Importance of Patient Engagement 25:30 Understanding Patient Management and Communication 31:22 The Importance of Education in Therapy 37:07 Balancing Exercise and Communication in Patient Care 43:55 The Power of Patient Education 49:41 Behavior Change and Long-term Outcomes 57:31 Bridging Research and Clinical Practice 01:03:22 TCUP outro_mixdown.mp3 Keywords pain management, rehabilitation, communication, exercise, patient engagement, education, behavior change, physiotherapy, clinical practice, healthcare Hosted on Acast. See acast.com/privacy for more information.

    1h 4m
  5. Ep 7: Jo Gibson 'The Super Communicator of therapy'

    JAN 29

    Ep 7: Jo Gibson 'The Super Communicator of therapy'

    Summary In this conversation, Andrew McCauley and Jo Gibson explore the nuances of communication in therapy, emphasizing the importance of building relationships with patients, managing emotions, and the impact of effective communication on patient outcomes. They share personal experiences and insights on how to create a supportive environment for patients, the role of training in enhancing communication skills, and the complexities of human interaction in a therapeutic setting. Takeaways The initial moments of interaction set the tone for patient relationships. Open body language and genuine interest are crucial in building rapport. Communication is a skill that can be developed through practice and training. Understanding a patient's background can inform treatment and improve outcomes. Therapists must manage their own emotions to provide effective care. Congruent language among healthcare professionals enhances patient trust. Listening is as important as asking the right questions. Therapists should be flexible in their communication styles to suit individual patients. Personal experiences can greatly influence a therapist's approach to care. Creating a safe space for patients to share their stories is essential.  Chapters 00:00 Introduction and Influential Moments 07:17 Personal Preferences and Quickfire Questions 13:08 Non-Verbal Communication and Patient Engagement 19:05 Self-Regulation and Emotional Management 25:26 Reflections on Communication Skills 35:20 Unraveling Complexity in Patient Care 42:07 Empowering Patients Through Understanding 51:00 Navigating Emotional Dynamics in Therapy 57:53 The Impact of Communication Training 01:10:02 The Power of Collaborative Communication 01:10:05 TCUP outro_mixdown.mp3 therapy, communication, patient relationships, emotional intelligence, healthcare, physiotherapy, professional development, listening skills, therapist training, interpersonal skills Hosted on Acast. See acast.com/privacy for more information.

    1h 11m
  6. JAN 1

    Ep 6 Mike James 'The Gareth Bale of Welsh physio'

    Summary In this engaging conversation, Andrew McCauley interviews Mike James, a renowned physiotherapist specializing in endurance sports. They explore various topics, including Mike's personal journey, his approach to communication with athletes, and the importance of building trust. Mike shares insights on the challenges of unrealistic expectations in endurance sports and emphasizes the need for honesty in therapy. The discussion also touches on the significance of effective communication in healthcare and the qualities that make a great therapist. Mike concludes with recommendations for books and resources that can enhance communication skills in the field. Takeaways Building trust with patients is essential for effective therapy. Honesty fosters trust and leads to better outcomes. Understanding the unique needs of endurance athletes is crucial. Communication style should adapt to both online and in-person interactions. Setting realistic goals is key to athlete success. Therapists should focus on mastering the basics of communication. Curiosity and emotional intelligence are vital traits for therapists. Therapists should be aware of their own biases and expectations. Effective communication can transform patient experiences. Continuous learning and adaptation are necessary for professional growth. Chapters 00:00 Introduction and Quickfire Questions 04:17 Music and Therapy Style 07:15 Communication in Therapy 10:02 Building Trust with Endurance Athletes 13:15 Honesty and Realistic Goals 16:17 The Importance of Communication 18:58 Navigating Difficult Conversations 22:10 Reverse Engineering Goals 25:01 The Role of Curiosity in Communication 28:12 Developing Communication Skills 31:18 Identifying Good Communicators 34:11 Learning from Mistakes 37:22 Recommended Resources for Communication 40:09 Final Thoughts on Communication and Learning 01:08:43 TCUP outro_mixdown.mp3 Keywords physiotherapy, communication, endurance athletes, trust, therapy, coaching, honesty, unrealistic goals, personal development, emotional intelligence Instagram @the_endurance_physio Hosted on Acast. See acast.com/privacy for more information.

    1h 9m
  7. 12/26/2024

    Ep 5 Adam Meakins 'Cant go wrong, getting communication strong'

    Summary In this engaging conversation, Andrew McCauley and Adam Meekins explore the multifaceted nature of communication in therapy. They discuss the importance of authenticity, the challenges posed by time constraints, and the need for self-awareness in patient interactions. Adam shares insights on how to navigate professional boundaries while remaining genuine, and they both emphasize the significance of effective communication in building trust with patients. The conversation also touches on the insecurities within the therapy profession and the necessity for ongoing development in communication skills. Takeaways Authenticity in communication fosters trust with patients. Time constraints can hinder effective patient interactions. Self-awareness is crucial for therapists before seeing patients. Professionalism can be defined as being genuine and honest. Therapists often feel pressured to help everyone, which is unrealistic. Communication skills can be improved through practice and experience. Building rapport with patients is essential for effective therapy. Therapists should not hesitate to refer patients to others when necessary. Swearing can sometimes help in making communication more relatable. The therapy profession needs to address its insecurities and focus on strengths. Chapters 00:00 Introduction and Quickfire Questions 05:37 Communication Style and Music Genres 09:39 Perceptions of Authenticity in Social Media 13:14 The Importance of Communication in Therapy 19:20 Time Constraints in Patient Interactions 26:30 Mindset Before Patient Interactions 31:18 Managing Patient Interactions Under Pressure 32:11 The Power of Connection in Healthcare 33:32 The Importance of Listening 36:19 Navigating Communication Challenges 37:53 The Mindset Shift in Physiotherapy 39:29 The Role of Communication in Patient Care 42:18 The Need for Educational Reform 43:37 Building Relationships Through Communication 46:19 The Value of Personal Connection 52:25 Defining Professionalism in Healthcare 53:58 Authenticity and Communication 57:49 The Impact of Swearing in Healthcare 01:02:06 Embracing Insecurity in the Profession 01:05:13 TCUP outro_mixdown.mp3 Keywords communication, therapy, professionalism, patient interaction, authenticity, healthcare, mindset, self-awareness, time management, music Hosted on Acast. See acast.com/privacy for more information.

    1h 6m
  8. Ep 4. Angela Jackson 'Dr Doolittle of Paediatric sports medicine'

    12/02/2024

    Ep 4. Angela Jackson 'Dr Doolittle of Paediatric sports medicine'

    Summary In this conversation, Andrew McCauley and Angie discuss the importance of effective communication in therapy, particularly when working with children and young athletes. They explore the challenges therapists face in giving children a voice, the role of language in rehabilitation, and the significance of building trust and understanding. Angie shares her techniques for engaging young patients, emphasizing the need for motivation, choice, and a supportive environment. The discussion highlights the value of empathy, reflection, and learning from setbacks in both therapy and personal experiences. Takeaways In-person connections enhance networking and communication. Children need autonomy and a voice in their therapy. Language used in therapy can significantly impact outcomes. Building trust with young patients is crucial for effective communication. Motivation and choice are key factors in rehabilitation success. Understanding the psychological impact of injury is essential. Creating a supportive environment fosters resilience in young athletes. Empathy plays a vital role in effective communication with patients. Reflecting on personal experiences can improve therapeutic practice. Encouraging fun and passion in therapy can lead to better engagement. Chapters 00:00 The Value of In-Person Connections 04:28 Navigating Communication with Children and Parents 07:42 Empowering Young Voices in Therapy 10:34 Techniques for Effective Communication 13:24 The Role of Language in Rehabilitation 16:24 Building Trust and Understanding in Therapy 19:44 The Importance of Motivation in Recovery 22:23 Creating a Supportive Environment for Young Athletes 25:42 Learning from Setbacks and Building Resilience 28:20 The Power of Reflection in Communication 31:31 Encouraging Autonomy in Young Patients 34:19 The Impact of Empathy in Therapy 37:23 The Importance of Feedback and Choice 40:29 The Role of Perfectionism in Young Athletes 43:31 Creating a Safe Space for Learning 46:26 The Journey of Continuous Improvement 49:33 Final Thoughts on Communication and Therapy @angiephysio kidsback2sport.com Hosted on Acast. See acast.com/privacy for more information.

    1h 4m
  9. Ep 3. Memhet Gem 'The Hip Whisperer'

    11/12/2024

    Ep 3. Memhet Gem 'The Hip Whisperer'

    In this conversation, Andrew McCauley and Mehmet Gem explore the nuances of communication in therapy, emphasizing the importance of personality, teaching style, and building rapport with patients. They discuss the challenges of professionalism, setting boundaries, and the impact of social media on patient perceptions. The conversation highlights the need for genuine care and adaptability in communication, as well as the complexities of pain management and ethical marketing in the healthcare field. Takeaways Communication is key in therapy and teaching. Personality plays a significant role in effective communication. Building rapport with patients is essential for successful outcomes. Professionalism in therapy can vary based on context and audience. Setting clear boundaries with patients is crucial to avoid burnout. Understanding different patient types helps tailor communication strategies. Social media influences patient perceptions and expectations. Ethical marketing is important in promoting therapy services. Pain management requires a nuanced understanding of individual cases. Genuine care and interest in patients lead to better therapeutic relationships. Chapters 00:00 Introduction and Quickfire Questions 04:08 Communication Styles in Teaching and Therapy 07:13 The Importance of Personality in Communication 10:06 Navigating Professionalism in Therapy 13:15 Building Rapport with Patients 16:03 Challenges in Patient Communication 19:26 The Role of Communication in Treatment Outcomes 22:10 Setting Boundaries with Patients 25:11 The Impact of Social Media on Patient Perception 28:13 The Complexity of Hip Pain Communication 31:13 Ethics in Health Communication 34:09 Learning from Difficult Situations 37:25 Final Thoughts and Takeaways 59:33 TCUP outro_mixdown.mp3 instagram @the.hip.physio Hosted on Acast. See acast.com/privacy for more information.

    1 hr
  10. 11/05/2024

    Ep 2. Ben Cormack 'The Cockney Communicator'

    Summary In this engaging conversation, Andrew McCauley and Ben discuss the critical role of communication in therapy and healthcare. They explore the importance of emotional intelligence over technical skills, the challenges of building trust with patients, and the need for self-reflection in improving communication. The discussion highlights how effective communication can enhance personal relationships and patient interactions, emphasizing that genuine interest in others is key to successful communication. The conversation concludes with insights on recruitment based on emotional intelligence and the ongoing journey of improving communication skills. Sound Bites "Not every belief needs to be challenged." "Small talk is big talk." "Building trust and respect is key." Takeaways Communication is essential in therapy and healthcare. Emotional intelligence often outweighs technical skills in effectiveness. Building trust with patients is crucial for successful therapy. Self-reflection can enhance communication skills. Small talk can lead to deeper connections with patients. Awareness of communication styles can improve interactions. Genuine interest in others fosters better communication. Recruiting based on emotional intelligence can lead to better outcomes. Effective communication can positively impact personal relationships. Continuous improvement in communication is a lifelong journey. Chapters 00:00 Introduction and Labeling 04:08 The Undervalued Importance of Communication in Therapy 09:50 The Impact of Social Media on Therapists' Communication 14:09 The Need for Reflection and Improvement in Communication Skills 19:51 Empathy, Emotional Intelligence, and Emotional Boundaries in Therapy 30:44 Building Connections through Small Talk 37:35 The Importance of Genuine Interest 45:40 Improving Communication for Better Relationships 50:13 Recruiting Based on Emotional Intelligence 57:23 Communication as a Superpower Keywords communication, therapy, emotional intelligence, patient relationships, self-reflection, trust, connection, healthcare, coaching, interpersonal skills Ben Cormack Instagram @corkinetic X @corkinetic Hosted on Acast. See acast.com/privacy for more information.

    1h 2m
  11. Ep 1. Andy Hosgood 'The scouse transformation coach'

    11/04/2024

    Ep 1. Andy Hosgood 'The scouse transformation coach'

    Keywords communication, therapy, emotional intelligence, recruitment, coaching, music, patient care, listening skills, curiosity, personal development Summary In this conversation, Andrew McCauley and Andy Hosgood explore the intricacies of communication within the therapy context. They discuss the importance of adapting communication styles, the role of emotional intelligence, and the necessity of curiosity in understanding patients. Through real-life examples, they illustrate how effective communication can lead to better patient outcomes and the significance of recruiting therapists with high emotional intelligence. The conversation emphasizes that communication is not just about the words spoken but also about understanding the emotional context and building rapport with patients. Takeaways Effective communication is about adapting to the other person's style. Emotional intelligence is often overlooked in therapy training. Curiosity is a powerful tool for unlocking potential in patients. Music can enhance communication and emotional connection. Recruiting therapists should prioritize emotional intelligence over academic qualifications. Building rapport is essential for successful therapy outcomes. Asking the right questions can lead to significant breakthroughs. Therapists should manage patient expectations clearly. Communication is a skill that can be developed over time. Understanding a patient's world is crucial for effective therapy. Titles Unlocking Communication in Therapy The Power of Curiosity in Patient Care Sound Bites "The power of communication is fantastic." "Curiosity unlocks potential." "Be more curious." Chapters 00:00 Introduction and Quickfire Questions 04:41 Using Music to Describe Communication Styles 10:22 The Decline of Communication Skills in Therapy Education 19:37 Story: The Power of Effective Communication 27:13 The Curiosity and Exploration Approach 33:10 Communication in Recruitment and Clinic Culture 54:38 Recruitment: Emotional Intelligence and Team Dynamics 01:00:17 Managing Expectations and Contracting with Patients 01:06:36 The Ripple Effect of Effective Communication 01:14:28 Conclusion 01:15:05 TCUP outro_mixdown.mp3 Andy Hosgood: Instagram: unlock_with_andy Hosted on Acast. See acast.com/privacy for more information.

    1h 16m

About

TCUP is a podcast tailored for medical professionals passionate about enhancing communication and coaching within therapeutic settings. In each episode, we delve into the intricate conversations we share with our patients and colleagues, aiming to cultivate greater awareness and understanding of both the art and science of effective communication.    We also examine how these skills impact various aspects of the medical field, including recruitment, education, and teamwork. Join us as we explore strategies to foster meaningful interactions that not only improve patient care but also strengthen collaboration among healthcare teams. Tune in for insightful discussions, expert interviews, and practical tips to elevate your communication skills in the medical environment Hosted on Acast. See acast.com/privacy for more information.

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