26 episodes

Learn from Amazon executives how to apply Amazon's best principles and processes to grow your own business. Listen as Amazon's strategies, frameworks, and mechanisms are broken down in the personal experiences of senior Amazon leaders so that they can be replicated and applied in your work as manager, leader, entrepreneur, or digital innovator. As host of Think Like Amazon, Tyler Wallis, a former Amazon leader himself, takes you deep into conversations with business and technology leaders at Amazon to explore the management and innovation processes that catapulted the company's growth. You'll explore how principles such as working backwards, customer obsession, and fast decision making can help you take your business to the next level.Follow new releases and updates at https://www.linkedin.com/company/think-like-amazon-podcast/

Think Like Amazon Tyler Wallis

    • Business
    • 4.7 • 18 Ratings

Learn from Amazon executives how to apply Amazon's best principles and processes to grow your own business. Listen as Amazon's strategies, frameworks, and mechanisms are broken down in the personal experiences of senior Amazon leaders so that they can be replicated and applied in your work as manager, leader, entrepreneur, or digital innovator. As host of Think Like Amazon, Tyler Wallis, a former Amazon leader himself, takes you deep into conversations with business and technology leaders at Amazon to explore the management and innovation processes that catapulted the company's growth. You'll explore how principles such as working backwards, customer obsession, and fast decision making can help you take your business to the next level.Follow new releases and updates at https://www.linkedin.com/company/think-like-amazon-podcast/

    Earn Trust with Justin Maner

    Earn Trust with Justin Maner

    Justin spent 10 years at Amazon where he helped lead Baby Registry to becoming the #1 US registry, reinvented the vendor negotiation process that led to $1B in profitability improvements, and received a "Just Do It" award from Jeff Bezos for inventing a new communication system for vendors and sellers. In 2019, Justin left his role as Director of Amazon Device Sales and Marketing Technology to pursue several entrepreneurial endeavors. Today, Justin is the CEO of Data Spark, a technology company bringing actionable insights to brands and sellers on Walmart Marketplace.
     
    In this episode, Justin returns to the podcast to discuss Amazon’s Earn Trust principle. As you listen, you’ll hear Justin share actionable steps to build stronger trust as a leader in your organization. A few highlights from our conversation include:
    ·        Why Earn Trust is the principle that surfaces most as people move up in their career
    ·        How one Amazon VP turned Earn Trust into a mechanism
    ·        The 4 elements that make up trust
    ·        Dealing with a blind spot and why Justin spent a whole day traveling for a 30-minute 1:1 meeting that made all the difference
    ·        Taming the ego by remembering what you want the most and the power of option
     
     
    Mentioned in the podcast: 
     
    Data Spark:  https://dataspark.co/
    Justin on LinkedIn: https://www.linkedin.com/in/justinmaner/
     
    Follow us on LinkedIn! https://www.linkedin.com/company/think-like-amazon-podcast/

    • 34 min
    Long-term Ownership and Team Building with Chad Goelzer

    Long-term Ownership and Team Building with Chad Goelzer

    Chad spent nearly 16 years at Amazon which included roles as Director of Fulfillment by Amazon and Director of Global Sales. Having joined Amazon in 1999, Chad helped build and develop many teams to lead these and other core Amazon businesses. Chad left Amazon in 2015 to build and co-lead The Goelzer Home Team and improve the customer focus and use of technology in real estate. 
     
    In this episode, you’ll enjoy Chad’s passion for creating and communicating a business vision and building teams. Chad shares his framework for building a team and making key hires as well as his fresh approach to inviting deep questions about business health. You’ll be sure to enjoy Chad’s enthusiasm, candor, and advice throughout this episode. 
     
     
    Mentioned in the podcast: 


    The Goelzer Home Team: https://goelzerhometeam.com/
     
    Follow us on LinkedIn! https://www.linkedin.com/company/think-like-amazon-podcast/

    • 28 min
    Frugality as a tool for innovation and prioritization with Dave Anderson

    Frugality as a tool for innovation and prioritization with Dave Anderson

    Dave spent nearly 12 years at Amazon moving from a Development Manager to a Technology Director. In early 2020, Dave took on the role as Head of Technology for Bezos Academy where he spent over a year building their technology foundation. Since leaving Amazon and Bezos Academy in 2021, Dave has begun publishing regular leadership articles on his newsletter, Scarlet Ink.
     
    In this episode, Dave and I dive into the Frugality principle and how it is ingrained in the resource allocation, long-term thinking, and innovation engine of Amazon. Dave shares how frugality, when properly applied, can lead to better product roadmaps, higher profit, greater levels of innovation, and improved employee engagement and autonomy. Dave also shares a few of the needed ingredients an organization should include to mitigate the potential downsides of a constraints-based approach to assigning resources and defining roadmaps.  
     
     
    Mentioned in the podcast:
     
    Scarlet Ink: https://www.scarletink.com/ 
    Dave on LinkedIn: https://www.linkedin.com/in/scarletink/

    • 37 min
    Learn & Be Curious with Melissa Eamer

    Learn & Be Curious with Melissa Eamer

    Melissa spent 19 years at Amazon, progressing through over ten roles that included Technical Advisor to Jeff Wilke, VP of Sports, Outdoors, and Toys, and VP of Sales and Marketing for Amazon Devices. After leaving Amazon, Melissa spent a year as COO of Glossier and recently launched a venture-backed startup, Modern Age, to help people live longer, healthier, happier lives. 
     
    In our conversation, we discuss Amazon’s Learn & Be Curious principle and how consistent curiosity and focused learning have helped Melissa find success throughout her career while innovating for customers and developing others along the way. If you’ve found yourself wanting to live an invigorating career and stay excited about each day of work, you’re sure to find practical advice in Melissa’s wisdom and inspiration from her journey.
     
    Mentioned in the podcast: 
     
    Modern Age: https://modern-age.com/
    Melissa on LinkedIn: https://www.linkedin.com/in/kirmayer/

    • 29 min
    Think Big and Listening to Customers with Kyle Walker

    Think Big and Listening to Customers with Kyle Walker

    Kyle spent over 7 years at Amazon where he launched multiple billion-dollar programs, including Amazon Renewed and Amazon Exclusives – now known as Amazon Launchpad. Since leaving Amazon in 2020, Kyle has co-founded two companies, The Lab Consult, which helps e-commerce brands implement systems to scale profitably online, and Foundry Brands, an FBA brand aggregator that recently raised $100M to buy and grow consumer brands.

    In this episode, Kyle shares examples of how listening to his customers (Amazon sellers) helped him to Think Big and set a vision for programs that have grown into billion-dollar Amazon businesses. Kyle's methods of asking questions and uncovering opportunities, and his insights on when to bet big on new initiatives, offer usable tips for aspiring entrepreneurs both inside larger companies and setting out to launch the next big thing.


    Mentioned in the podcast:
     
    The Lab Consult: https://www.thelabconsult.com/

    Foundry Brands: https://www.foundrybrands.com/

    Kyle on LinkedIn: https://www.linkedin.com/in/kyle-walker-a2697015/

    • 43 min
    Diving Deep and establishing company culture with Faisal Masud

    Diving Deep and establishing company culture with Faisal Masud

    Faisal spent over 7 years at Amazon as a Director over the early growth of several businesses including Mobile Electronics, Amazon Warehouse, Amazon BuyBack, Amazon TradeIn, and Amazon Basics. Building these programs  helped Faisal hone his ability to Dive Deep into business processes and health. Since leaving Amazon in 2011, Faisal held a number of VP and C-level roles for companies such as eBay, Groupon, Staples, and Google, before joining Fabric as CEO in 2020. 
     
    In this episode, Faisal shares key examples and insights about the Dive Deep principle and his approach to leadership and building an organizational culture. At Fabric – a fast-growing tech startup with two funding rounds in the first half 2021 – Faisal has pulled talent, practices, and values from Amazon, Google, and other top companies to form the current culture at Fabric. Listeners are likely to find valuable insights into how leaders can evaluate the best principles of past companies and apply them in their current work and team building.  
     
    Mentioned in the podcast:
     
    Fabric: fabric.inc
    Faisal on LinkedIn: https://www.linkedin.com/in/faisal/
    Faisal on Twitter: @FaisMasud
    Coffee + Commerce Podcast: https://podcasts.apple.com/us/podcast/coffee-commerce/id1546141800


    More from the episode:
     
    1:40 – Faisal’s journey at Amazon and insights behind the businesses he led
    7:20 – Challenges to scaling Amazon TradeIn
    9:20 – Single-threaded leaders and document writing as key mechanisms to drive stakeholder engagement
    10:29 – Using customer-level anecdotes and asking uncomfortable questions to understand the health of a business
    20:00 – Dive Deep mechanisms from Amazon that have and have not transferred well in other organizations
    25:33 – Top leadership practices that Faisal picked up outside of Amazon
    29:16 – Establishing cultural values (i.e. leadership principles) at Fabric
    30:49 – Amazon practices and principles adapted at Fabric
    34:25 – How leaders can Dive Deep, regardless of the business culture they find themselves in

    • 41 min

Customer Reviews

4.7 out of 5
18 Ratings

18 Ratings

Hopsonious ,

Sorely needed content

Amazon has been an outrageously successful company, but short of going to work there, it’s hard to tease out just how they do it. This kind of content is sorely needed.

mazurbul ,

Nascent

Please stop pronouncing this word wrong

Sijesh.M ,

Insightful.Highly recommended!!

All episodes published so far have been very valuable. I used to wonder how people at Amazon live the leadership principles. Tyler Wallis does a great job as a host by having engaging conversation.

I was wondering if you had an episode about - a right a lot. I think that is difficult to attain.

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