Tourism Heads and Their Tales - NYC Tourism + Conventions' Nancy Mammana Part Two

Welcome back to Part 2 of this insight-rich episode of Tourism Heads & Their Tales, powered by the award-winning agency, Eddy Alexander with Nancy Mammana, Chief Marketing Officer at New York City Tourism + Conventions. This episode explores the complex world of destination marketing. Nancy discusses the relationship and make-up of the board and how re-branding alignment was achieved and highlights the value of advocacy. We learn about the various committees that all have a seat at the table in representing their areas of expertise whether it’s culinary, hospitality, entertainment, etc.  Nancy enlightens us on the evolving Key Performance Indicators (KPIs), shifting from simple visitation metrics to more comprehensive views on economic impact across the five boroughs. Discover the significance of authentic storytelling in highlighting the essence of neighborhoods, a crucial aspect emphasized by Nancy. Join us as we discuss emerging trends and forecasts in visitor dynamics, witnessing New York's remarkable growth and pace. Our conversation delves into the realm of partnerships, demographic insights, international promotions, funding, and beyond, unveiling the intricate marketing narrative of New York City and its five boroughs.