87 episodes

Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a travel business where you can focus on what you love doing. Creating memorable travel experiences for your clients. Here you'll learn new strategies on the ‘business’ side of things.

Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals Roslyn Ranse

    • Education
    • 4.8 • 16 Ratings

Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a travel business where you can focus on what you love doing. Creating memorable travel experiences for your clients. Here you'll learn new strategies on the ‘business’ side of things.

    A Fresh Approach to Managing Cash Flow for Travel Agents

    A Fresh Approach to Managing Cash Flow for Travel Agents

    Managing your business finances is important for any entrepreneur. But it can also feel overwhelming if it’s not a natural skill. 
    In the latest episode of the Travel Agent Achievers Podcast, Ros chats with Victoria Berry, who's an accountant and knows her stuff about making money work for your business. Together, they talk about how to handle your money without all the complicated jargon.
    Victoria, the brain behind Bookkeeper Hub, breaks down tricky financial ideas into easy steps. She is a trained professional in the "Profit First" method. It’s a system that can help business owners struggling with money flow. It's not just about keeping your books tidy; it's about making sure your business makes you money too.
    "Profit First" is about splitting up your income into different pots. You've got money for profit, your own pay, taxes, and running costs. This way, you're not just reacting to money problems; you're planning for them.
    Victoria also talks about why it's important to understand how healthy your business is financially, not just doing what the rules say. She uses real-life examples to show how changing your money habits and using "Profit First" can make a big difference to your travel business and your life.
    This episode is packed with great advice for travel agents wanting to get a handle on their finances. Whether you're trying to figure out cash flow, want to make more money, or just want a business that works for you, Ros and Victoria have got you covered.
    So, tune in to this chat and start taking charge of your finances to make your travel business a success!
    Grab all the information and further details discussed at: www.travelagentachievers.com/87
     

    • 40 min
    Your Brand Identity with Canva Certified Expert - Rebecca Flint

    Your Brand Identity with Canva Certified Expert - Rebecca Flint

    In this insightful episode, I have the pleasure of hosting Rebecca Flint, a distinguished Canva Certified Expert whose extensive background in design and branding offers invaluable insights for travel professionals seeking to establish a compelling visual brand identity for their businesses.
    Rebecca's journey is a testament to the power of discipline and strategic planning, skills she honed as a high-level gymnast and later applied to her ventures in the business world.
    With over two decades of experience in design, coupled with her expertise in community building and brand coaching, Rebecca's story is an example of how diverse skills can converge to create a meaningful impact.
    During our conversation, Rebecca dispels the misconception that branding is solely about logos or visual elements.
    She emphasizes the importance of maintaining a cohesive visual brand identity across all platforms to establish trust and loyalty among clients. This consistency is not just about aesthetics; it's about aligning your brand's visual elements with its core values and message.
    Rebecca also shares insights into her upcoming program aimed at empowering business owners to master Canva for creating visually appealing and consistent content.
    This episode serves as a practical guide for travel professionals navigating the emotional and practical aspects of building a brand that truly represents who they are and what they stand for.
    It's an invitation to take action, to start somewhere, and to continuously strive towards creating a brand identity that resonates with their audience and themselves.
    For more insights and resources to help your travel business grow, visit www.travelagentachievers.com/86  where we provide continuous updates, valuable content specific to Travel Business Owners and also resources and links to what we discussed. 
     

    • 48 min
    Lessons learnt - Burning the candle till it blows out

    Lessons learnt - Burning the candle till it blows out

    "You really can't plan, organise, be efficient, or effective when you are coming from a place of chaos."
    Recently traveling over the Christmas period I learnt a thing or two and I am the first to admit my own faults. (I too am no stranger to overwhelm, taking on too much, not saying NO often enough, valuing myself and not taking a break) 
    I decided only a few months out of the festive season that I needed an 'escape' and to do something different. To spend some quality time with my husband and son doing something we together would look back on in the future. 
    What I wasn't expecting was some of the additional lessons I learnt from experiencing a new culture and visiting places I hadn't previously had on my bucket list. 
    In this episode I share the connections, the stories and the lessons learnt. 
    Also sharing with you some resources to maybe help you on your journey into 2024. 
    Check out all the details at: https://www.travelagentachievers.com/85
    Hang in there, reach out to people that know you, understand you and can relate to what you need. I am so honored to be the Travel Agent Achievers members and community guide and look forward to sharing the journey with you too. 

    • 31 min
    The Introvert-Extrovert Dynamic: Mastering Networking with Jaimie Abbott

    The Introvert-Extrovert Dynamic: Mastering Networking with Jaimie Abbott

    In this episode I once again had the pleasure of hosting Jaimie Abbott. Many recognise her from her tenure with the Royal Australian Air Force and her role as a politician. Additionally, she's the founder of Paid to Speak. Throughout our conversation, Jaimie has an incredible passion for public speaking and networking she is incredibly skilled at. 
     
    Networking has expanded from traditional face-to-face dialogues to the digital domain. Jaimie provided valuable insights on the challenges and common misconceptions of portraying oneself online.
    A recurring theme is "authenticity" in both professional and personal spheres.
    Furthermore, Jaimie and I delved into navigating social interactions from the perspectives of both introverts and extroverts.
    This led to an exploration of the importance of recognising and adapting to diverse personalities during networking situations.
    The episode is a testament to the immense potential genuine relationships hold in the business landscape and how networking can be part of your Marketing strategy. 
    For all the links mentioned and additional details check out: https://www.travelagentachievers.com/84

    • 38 min
    Becoming a 'Local Hero' when Marketing your Travel Business

    Becoming a 'Local Hero' when Marketing your Travel Business

    In the insightful episode, Ros had the privilege of speaking with Hayley Osborne, the multi-talented marketer and business owner, who contributed valuable insights into the world of travel marketing. Hayley shared her extensive experience, ranging from working on some of the biggest brands like Jack Daniels and Southern Comfort to running her own fashion label and marketing businesses.
     
    One of the highlights was Hayley's emphasis on the importance of local area marketing, regardless of whether listeners are working from home or have a storefront. She was quoted as saying, "whether you are based at home or whether you have bricks and mortar, you can do the same thing in different ways." Her encouragement to integrate both online and offline strategies provided a refreshing approach for those feeling overwhelmed by social media.
     
    Whether you're interested in content pillars, gorilla marketing, or understanding common mistakes in the travel industry, there's something here for everyone. Don't miss this engaging conversation!

    On that note, we’d also love to have you in the Achievers in Travel - Facebook group, make sure you join the FREE community. Achievers in Travel - Accountability group.
    For more on what is happening and upcoming events - check out www.travelagentachievers.com
    Additional details on this podcast episode can be found at: www.travelagentachievers.com/EP83-with-Hayley-Osborne
     
     

    • 43 min
    My opinion on coaches and mentors

    My opinion on coaches and mentors

    In this thought-provoking episode, Ros shares her insights and personal experiences surrounding the importance of coaches and mentors, especially in the business world. Drawing from her own background, she reflects on her time working at McDonald's as a teenager in Australia and how the organisational structure and community there shaped her. She emphasises the importance of good mentors and people looking out for her, fostering her love for Hospitality and Tourism. She also contrasts her experience with her high school community and highlights how her part-time job became her community and laid the foundation for her views on coaching and mentoring.
     
    Ros dives into the alarming statistics regarding small and medium-sized enterprises in Australia, highlighting how a significant number of these businesses fail within the first few years. She argues that there is often a lack of support for small business owners and draws attention to the difference between how coaches are perceived in sports compared to business. The discussion leads to her personal journey in her travel business and her decision to join a business coaching program called Business Blueprint by Dale Beaumont, despite the five-figure investment. This experience led her to recognize the value of being challenged and having a mentor to guide and inspire.
     
    The episode wraps up with Ros' reflections on why coaching and mentoring are not only important but also essential for personal and professional growth. She acknowledges that the investment in a coach or mentor can be intimidating but emphasises that it can be a game-changer for many. Drawing from her own experience and those of her friends, she encourages listeners to think bigger, challenge their beliefs, and recognise the opportunity coaching and mentoring can provide in various aspects of life. It's a compelling conversation that emphasises the human need for guidance, community, and the courage to grow.
     
    For more information on anything we share inside this podcast, please go to: 
    https://www.travelagentachievers.com/
    Thank you for being a part of our community and travel family. 
     

    • 33 min

Customer Reviews

4.8 out of 5
16 Ratings

16 Ratings

letsgo2020! ,

Great podcast and resource for any season but especially this one!

Found Ros late 2020 and wish I had sooner. I am going back and listening from the beginning. The natural conversation, the honesty and truth shared on this podcast for our industry is special and the guidance is an amazing gift. You will be a better TA as a result of the time spent listening. Thank you Ros, a precious pandemic season find.

ATXMichele ,

I can’t get enough of Travel Agent Achievers

I first started listening to Ros and taking in her wisdom in her fabulous Aussie accent 41 episodes ago. AND, now #businessgoal met…I’m a guest on her show!

I’ve been on over half a dozen pods and been interviewed by reporters who work for major media outlets like the NYT…but, to be on a pod with a bestie and a true mentor in life and in business is truly a dream come true. As an interviewer she brings out the best in her guests making everyone feel welcome in the #TravelAgentAchievers community and knowing everyone has something positive to share—especially given the past year we’ve all been through.

I might just be a little bit biased, but, I am truly happy with how much good stuff the two of us cram into a mere 45 minutes to help support our friends and colleagues—travel advisors around the world.

LeslieMcCracken ,

Useful, encouraging, inspiring!

Roslyn is a voice that is elevating the travel agent industry, and I am so grateful to have found this podcast! With years of experience, interesting guests, and topics to meet agents wherever they are in their travel business, this podcast is one of my absolute favorites!

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