65 episodes

Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a travel business where you can focus on what you love doing. Creating memorable travel experiences for your clients. Here you'll learn new strategies on the ‘business’ side of things.

Travel Agent Achievers - To Educate, Encourage and Empower Travel Professionals Roslyn Ranse

    • Education
    • 5.0 • 14 Ratings

Travel Agent Achievers is an educational podcast by Australian travel professional, Roslyn Ranse. Educating, empowering and encouraging travel agents. Whether you are working in a shop front or as mobile travel agent, we are here to help you grow your business and stay ahead of the competition. We will explore strategies in all facets of business. Sales, marketing, customer service, finance, and project management. Success belongs to the eager and the equipped. The time is now. Design a travel business where you can focus on what you love doing. Creating memorable travel experiences for your clients. Here you'll learn new strategies on the ‘business’ side of things.

    Welcome - Let's kick things off

    Welcome - Let's kick things off

    After a long expedition, the primary source of business education for passionate mobile travel agents has arrived! In this debut episode, Ros shares her personal journey (transitioning from corporate to building her own business) and how she envisions to help travel agents increase their business acumen. She also teases what the podcast has in store for knowledge-hungry travel professionals. Listen in to get the finer details. Subscribe now to be updated as new episodes are published. 

    • 9 min
    Branding Your Own Travel Merchandise with Lauren Brown

    Branding Your Own Travel Merchandise with Lauren Brown

    Merchandise products are a great tool to promote our products and services. However, there’s more to effective merchandise than mere promotions and brand recall. Merchandise should be maximised to serve a purpose.
    In this episode, Ros and Liquid Promotions director Lauren Brown take a deep dive into how travel agents can create winning merchandise that people can use for the long term, is cost-effective, and better for the environment. Tune in for some actionable tips you can use for your business!

    • 23 min
    Your First Year of Business and Progressing from there

    Your First Year of Business and Progressing from there

    Starting a business can be both challenging and scary considering all the factors that go with it. There are so many things to consider and being prepared is just the start. 
    If you are just starting out as a Mobile Travel Agent or you have been on your own for a while, this episode is for you. 
    In this episode, Ros talks about the things you need to track in your first year of business and things you need to remind yourself on over time. The journey is a wonderful one, though it can be full of ups and downs. Just like starting any business, when you become a work from home agent, you will find there are areas that may scare you, or you didn’t know about. We address some of those in this episode. 

    • 26 min
    Understanding your Numbers, KPI's and WHY you are in business

    Understanding your Numbers, KPI's and WHY you are in business

    This isn't your average 'Accountant' chat. As a business structure strategist and accountant (In Australia), Jeff Banks and Roslyn discuss what 'numbers' you need to track in your travel business as well as what Key Performance Indicators matter. 
    Understanding why you are in business is one of the questions Jeff challenges us with. 
     

    • 28 min
    How much do you travel? How to tell your story.

    How much do you travel? How to tell your story.

    Most people think as travel agents every trip we do is a ‘holiday’. This can often be so far from the truth.. I can only remember one true holiday I have taken in the last 2 years and I still worked! 
    Working through a 5 step plan, Ros will show you how to incorporate your clients on your travel adventures which can lead to bookings and enquiries. Creating engagement and excitement whilst on a 'famil' or your own travel experience.

    • 29 min
    What's your USP and how do you communicate it?

    What's your USP and how do you communicate it?

    Rebecca Wiles is the founder, lead trainer and mentor at the Training Establishment. She believes it’s very important for sellers to truly have a proper understanding of their customer in a holistic sense.
    Today’s episode we discuss your ‘USP’ (Unique Selling Position) and how to communicate it. 
    As a Travel Agent, we generally know how to promote or sell most forms of travel, however in this episode we dive deeper into your USP, the difference of also having a niche and how to communicate it to your clients. 
    Don’t forget to hit subscribe, click and review and send us a message as we love to hear from you and would love to shout out to you on a future podcast!

    • 24 min

Customer Reviews

5.0 out of 5
14 Ratings

14 Ratings

letsgo2020! ,

Great podcast and resource for any season but especially this one!

Found Ros late 2020 and wish I had sooner. I am going back and listening from the beginning. The natural conversation, the honesty and truth shared on this podcast for our industry is special and the guidance is an amazing gift. You will be a better TA as a result of the time spent listening. Thank you Ros, a precious pandemic season find.

ATXMichele ,

I can’t get enough of Travel Agent Achievers

I first started listening to Ros and taking in her wisdom in her fabulous Aussie accent 41 episodes ago. AND, now #businessgoal met…I’m a guest on her show!

I’ve been on over half a dozen pods and been interviewed by reporters who work for major media outlets like the NYT…but, to be on a pod with a bestie and a true mentor in life and in business is truly a dream come true. As an interviewer she brings out the best in her guests making everyone feel welcome in the #TravelAgentAchievers community and knowing everyone has something positive to share—especially given the past year we’ve all been through.

I might just be a little bit biased, but, I am truly happy with how much good stuff the two of us cram into a mere 45 minutes to help support our friends and colleagues—travel advisors around the world.

LeslieMcCracken ,

Useful, encouraging, inspiring!

Roslyn is a voice that is elevating the travel agent industry, and I am so grateful to have found this podcast! With years of experience, interesting guests, and topics to meet agents wherever they are in their travel business, this podcast is one of my absolute favorites!

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