Travel Market Life Ryan Haynes

For the Travel Monthly Review Show - April 2024 edition -  with our expert panel featuring Will Plummer (CEO, Trust My Group), Claire Steiner (UK Director, Global Travel and Tourism Partnership), and James Clarke (General Manager, Travelzoo UK),
 In this episode we’ll tackle:
Latest industry developments: Spain’s traveller numbers, Dynamic pricing and loyalty schemesA look into Travel Payments and how this is adapting for consumers and businesses, we have a special mini-panel with Maggie Bazemore, Knowledge Management Director | Mr & Mrs Smith James Lemon, GTM | Global Industry Lead - Travel & Leisure - StripePeter Gerstle, Business Solutions Director, Head of Travel Loyalty, CollinsonREFERENCES
Spain to tackle decrease in UK visitor durations
Dynamic (Surge/Demand) Pricing Is Coming for Everything in Travel
AVIS BUDGET GROUP REVAMPS ITS LOYALTY INITIATIVE
Expedia Group launches single loyalty programme but Hotels.com customers will earn less 
Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


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Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode of Hoteliers' Voice season 4, we speak with Mustafa Gokcen, Head of Information Technology, Cheval Collection - an award-winning hospitality group with 13 luxury all-apartment locations in London, Edinburgh and Dubai.

Mustafa has worked in the hospitality industry since 2012 following a move from the IT industry where he had spent the first 10 years of his career. He has worked with brands including Hilton, Starwood, and Marriott before joining Cheval Collection in 2023.  
 In this episode, he explains the moment he realised that hospitality is more than rooms and services and the impact this has had on his perception of the role of technology and strategic development. He shares his progression from IT to hospitality IT and how he approach leadership and recruitment.  
Through our conversation we learn;
What is misunderstood about technology in the accommodation marketHow the mindset and culture in hospitality needs to change/adaptHis area of focus and investment in techManaging to improve IT resources and find the best talentWhat makes a good tech vendor partner

Mustafa will be speaking at the IHTF 2024 which Travel Market Life is a media partner 
 
 
Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode of Hoteliers' Voice, we are honoured to be joined by Marriott International's  Director of Employer Branding - Central Europe to discuss the initiatives that are engaging and attracting staff. 
 
Florian Hepp started his career at Marriott before developing his career at Westin Hotels, and Sofitel Luxury Hotels & Resorts, back at Marriott he utilised his sales and marketing training in HR and employer branding.

Florian will speak about Attracting talent, managing staff shortages and the role of technology at 21st IHTF in Barcelona, but here we look at the operational aspect:
Roles most challenging to recruit forSharing best practice between teamsWhat people expect from work and employers todayWhy showcasing company culture and values is importantWhat sort of stories really resonate with people?
For the survey Florian refers to - please see this resource
https://www.presseportal.de/pm/56177/5429436



 
 
 




Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In our April edition of the Hospitality Monthly Review Show with our expert panel:
Jonny Siberry, Group Revenue Manager, Sarova Hotel GroupDaniel Simmons, CCO, HotelREZ Hotels & ResortsThibault Catala, CEO, Catala Consulting, We look at pressing issues in the industry, as well as the landscape in front of us - getting insider knowledge from our expert panel and guest interviewees.  This is a pretty packed episode full of additional contributors, we’ll be tackling
Latest developments and news of the sectorChanges in Service and delivery of guest expectations, with Harpreet Singh Saluja, AG HotelsIHTF, of which Travel Market Life are media partners where we’ll hear from some of the sponsors including Carlos Calvo of Proposales, Carsten Wernet of SIHOT and Philip von Ditfurth from Apaleo

We end with the quick quiz - who will win?
Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

In this episode of Hoteliers' Voice Season 4 we explore the hostel market with Diogo Vaz Ferreira, head of commercial at Clink Hostels.

Diogo has worked with Clink since 2021, he previously worked for Accor and Hilton having worked in guest experiences, revenue, and general manager positions. He is also part of the management board chairing the accommodation panel at the WYSE Travel Confederation (WYSE Travel Confederation is a global not-for-profit membership organisation dedicated to promoting and developing opportunities for the youth, student and educational travel industry.). 

In our discussion, we look at 
How the market is evolving and Clink is devleoping its brandTrends  in the hostel marketDiogo's career – how has it changed and adapted over the yearsCommercial performance – how to align revenue management with business goals Use of technology to transform the business

Diogo will be speaking at the IHTF 2024 on the topic - Technology, tactics and profit optimisation: Boosting revenue management strategies
Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/

Welcome to the Travel Monthly Review Show - March 2024 edition. In this episode we tackle:
Some industry news including Late’s pricing, Agent debt and industry associationsSpring Budget UK - The UK Government announced a range of measures to keep Britain financially fluid…we’ll analyse what they mean to the industryIn our monthly feature - we’re joined by Joss Croft, CEO of UKInbound, to look at trends of the international traveller market to the UKPlus - we cannot end the show without our Quick Quiz 
Featuring Will Plummer (CEO, Trust My Group), Claire Steiner (UK Director, Global Travel and Tourism Partnership), and James Clarke (General Manager, Travelzoo UK),

REFERENCES:
Trade predicts strong lates market but warns keen pricing ‘will be crucial’
Nearly half of Advantage agents still paying off Covid debts
NEW GLOBAL TRAVEL TECH ASSOCIATION LAUNCHES
 
FEATURE TOPIC UK - Spring budget - election year 
Budget 2024: key points for hospitality at a glance
Chancellor cuts NI by a further 2p as part of Spring Budget
TOURISM ALLIANCE SPRING BUDGET 2024 REACTION
'MISSED OPPORTUNITY': TRAVEL LUKEWARM ON CHANCELLOR'S SPRING BUDGET
 
Air- passenger Duty:  Air passenger duty on business-class travel is set to riseHoliday lets: Completely getting rid of the Furnished Holiday Let scheme from April 2025,. This now means that mortgage interest will NOT be deductible Abolishing Multiple Dwelling Relief from June Freezing alcohol duty: The freeze on alcohol duty, which had been due to end in August, will continue until February 2025.  
Employee and general business
2% cut in National Insurance This means employees were paying 12% in December, 10% January to March and 8% from April.The self-employed will pay 6% from April.Increasing the VAT threshold from £85,000 to £90,000 from AprilIncreasing the threshold that Child Benefit  
Listen to more episodes of the hospitality industry podcast Travel Market Life and subscribe for the latest news at http://travelmarket.life/


Follow us on LinkedIn for more thought-provoking content: https://www.linkedin.com/company/travel-market-life/

Do you have a story to share about technology, digitalisation or culture changes within the hospitality and travel industry? We'd love to hear what your company is doing and the impact it is having. Please contact us through http://travelmarket.life/