The Digital Deep Dive With Aaron Conant

Aaron Conant
The Digital Deep Dive With Aaron Conant

This is the Digital Deep Dive Podcast, where we tackle the newest trends, strategies and pain points shaping growth across the digital landscape.

  1. قبل ساعة واحدة

    The Arrival of Community Commerce With Justin Ruiss

    Justin Ruiss is the SVP of the Media Sector at BWG Strategy, a knowledge-sharing network hosting in-person and virtual industry events. In his role, he hosts Q&A forums with executives from various sectors, including social media, advertising, connected TV, streaming, and gaming. Before joining BWG Strategy, Justin was the Investor Relations Activations Developer at Cision and an Equity Analyst at The Benchmark Company. In this episode… As consumers search for curated answers to specific questions, community-focused platforms like Reddit and TikTok have gained prominence over Google. With content creation shifting, how can brands engage with consumers to meet their expectations? Social engagement expert Justin Ruiss notes that consumers seek answers to complex questions from other community members on their chosen platforms, initiating what he terms community-based marketing and commerce. By leveraging these platforms, brands can tap into high-intent communities and gain access to conversations that blend social and search attributes. This approach fosters brand loyalty by collecting and adapting to consumer feedback and community insights. The shift toward community-driven engagement allows brands to identify their target demographics and create content that resonates.  In this week’s episode of The Digital Deep Dive, Aaron Conant chats with Justin Ruiss, the SVP of the Media Sector at BWG Strategy, about community-focused marketing and commerce. Justin also shares insights into the evolution of search, the rise of connected TV streaming, and the future of retail media.

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  2. ٢٨ ربيع الآخر

    Using Hyper-Personalized Checkout To Drive Conversion With Avi Moskowitz

    Avi Moskowitz is the Co-founder and CEO of PrettyDamnQuick, a fast-growing eCommerce delivery app facilitating delivery experiences for top DTC and CPG brands. As an eight-figure veteran entrepreneur, he specializes in improving brands’ checkout conversions and shipping revenues. Avi also hosts the Delivering Delight podcast and co-founded BeerBazaar, a top-rated craft brewery with an online shop that became one of the top 10 Shopify stores in Israel. In this episode… Brands expend money and resources acquiring customers just for them to abandon their carts at checkout. This is an industry-wide epidemic, with yearly revenue losses of up to $270 billion. How can you optimize the checkout experience to convert customers before they churn? Avi Moskowitz, an eCommerce delivery optimizer, says that brands spend a lot of time creating content and advertising campaigns to acquire customers but overlook the checkout experience. Rather than employing quick fixes and hacks to solve the abandoned cart issue, brands must identify and segment their consumers into subscribers and first-time, returning, and high-value customers. This allows you to personalize their experiences with relevant messaging and product offers. You can also optimize the checkout page by experimenting with various layouts and simplifying shipping options. When it comes to delivery times, customers expect transparent communication and consistency. In this week’s episode of The Digital Deep Dive, Aaron Conant chats with Avi Moskowitz, the Co-founder and CEO of PrettyDamnQuick, about optimizing the checkout experience to convert customers. Avi explains how checkout optimization enhances profitability, how to segment customers for the holiday season, and the future of the checkout experience.

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  3. ٢١ ربيع الآخر

    The Future of Content and Search on Amazon With Max Sinclair

    Max Sinclair is the Founder and CEO of Ecomtent, which generates AI-powered product content across eCommerce sites. Before founding Ecomtent, he spent six years at Amazon, where he launched Amazon Business in the UK, Amazon.sg in Singapore, and Amazon Grocery across the EU. Max is also the host of New Frontier: The AI for ecommerce podcast.  In this episode… As content creation becomes increasingly sophisticated, brands rely on AI to produce visual and written product content. Additionally, Amazon’s new AI-powered search engine, Rufus, has created more personalized and in-depth searches, making optimized content essential. How can you adapt to the future of AI-powered search and content? Amazon’s Rufus AI assistant allows consumers to ask specific questions to receive highly personalized search results. This tool analyzes product copy and images to produce relevant results, so Amazon veteran Max Sinclair recommends refining AI models using data to optimize content for search. Rufus has altered SEO, so rather than ranking for specific keywords, you must adjust your content to accommodate the AI search algorithm, ensuring your products appear in the list of relevant results.  In this week’s episode of The Digital Deep Dive, Aaron Conant speaks with Max Sinclair, the Founder and CEO of Ecomtent, about optimizing product content for Amazon’s AI-powered search engine. Max talks about Rufus’ role in the future of search and SEO, the barriers to widespread AI adoption, and the use cases for AI-generated content and search.

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  4. ٢٣ ربيع الأول

    The Intersection of Profitability, Conversion, and Discounting

    Mark Lotman is the Co-founder and COO of Monocle, which creates AI-powered customer incentives for businesses. After developing product strategies and pricing and fostering customer engagement at Stripe and McKinsey & Company, Mark founded Monocle to optimize incentives. Noam Szpiro is the Co-founder and CEO of Monocle, where he leverages his experience as an engineering manager and director at Lyft and Instacart. Noam is also the former Co-founder of Interviews.tech, a marketplace for mock interviews with tech companies that he sold in 2022.  In this episode… Customer incentives are gaining significant traction in the eCommerce space, with brands offering exclusive deals to drive conversions. Yet with customer acquisition costs rising, discounts have become costly, so brands must be strategic with their offerings to maintain profitability. How can you optimize your incentive programs? Customer engagement experts Mark Lotman and Noam Szpiro leverage causal AI to personalize customer discounts and incentives. This analyzes key customer behaviors, preferences, and engagement rates to determine ideal offerings. Personalizing incentives based on how customers interact with your brand allows you to identify the offers’ incremental value so you can drive conversions and increase lifetime value. You can also utilize A/B testing to establish ideal discounts that boost profitability and ROI. In this episode of The Digital Deep Dive, Aaron Conant chats with Mark Lotman and Noam Szpiro of Monocle about how to leverage customer incentives to drive conversions while maintaining profitability. Together, they discuss how to integrate Monocle into email, SMS, and direct mail campaigns, customer personalization trends, and their recommended software platforms.

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  5. ٩ ربيع الأول

    The Power of Amazon Streaming TV Ads With Adam Epstein

    Adam Epstein is the Co-founder and CEO of Gigi, which helps brands and agencies buy and measure Amazon Streaming TV ads. As a technology entrepreneur and executive, he has experience in SaaS, business and corporate development, sales, operations, strategy, partnerships, and product management. Before Gigi, Adam was the Co-president and VP of Growth at Perpetua, a growth infrastructure software for eCommerce.  In this episode… The Amazon advertising space is evolving constantly, with budgets for on-site sponsored ads plateauing. Streaming TV has emerged as a profitable advertising channel integrated with Amazon Marketing Cloud. With streaming TV still in its infancy, how can you evaluate if it’s right for your business, and how can you incorporate it into your existing Amazon ads strategy? As a pioneer of Amazon Streaming TV ads, Adam Epstein has advised brands and agencies on this imminent channel, emphasizing that it’s not for everyone. Smaller brands that invest less than $250,000 a month on sponsored ads should consider investing more to build awareness before diversifying to streaming TV. For brands that have exhausted their sponsored ads spend, Adam suggests investing 10% of their total Amazon ad budget into streaming TV to generate a broader reach. Once you’ve obtained exposure on streaming TV, you can allocate your budget evenly across all Amazon ad channels and even leverage Amazon’s partnerships with other streaming platforms like Disney+ and Hulu.  In today’s episode of The Digital Deep Dive, Aaron Conant chats with Adam Epstein, the Co-founder and CEO of Gigi, about the emerging potential of Amazon Streaming TV ads. Adam talks about its seamless integration into other Amazon advertising channels, its potential to become table stakes for brands, and how to leverage its profitable opportunities.

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  6. ٢ ربيع الأول

    Equipping Organizations To Survive the Digital Shift With Andrea Leigh

    Andrea Leigh is the Founder and CEO of Allume Group, an eCommerce knowledge-sharing network. She is also the co-host of TheCPG Guys podcast. With over 20 years of eCommerce experience working with thousands of brands, she is an educator, speaker, and writer involved with various organizations, including The Digital Shelf Institute and Path to Purchase Institute. Andrea spent 10 years as a Senior Executive at Amazon, where she led over 15 categories, helped launch Amazon’s automated pricing system and other programs, and managed Amazon Prime in Canada. In this episode… As the eCommerce landscape grows and evolves, businesses face many conundrums. They hire for new roles and integrate the latest technology only to realize they’ve gone too far. Middle management runs amok, and traditional business models begin to crumble. How can companies bounce back to navigate this space effectively? As a brand educator in the digital space, Andrea Leigh understands that it’s difficult to identify an ideal starting place. It’s no longer practical to rely solely on cross-functional teams to execute eCommerce strategies. Instead, businesses need participation and collaboration from the entire organization, requiring teams to build strong relationships for idea-sharing and digital strategy alignment. Team members and stakeholders must also adopt new skills to stay abreast of digital trends and develop ways to pivot in unexpected situations.  In today’s episode of The Digital Deep Dive, Aaron Conant chats with Andrea Leigh, the Founder and CEO of Allume Group, about navigating and adapting to the digital shift. Andrea talks about pivoting your business model from analog to digital, embracing consumers’ digital-first demands, and the complexities of digital decision-making.

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  7. ٢٥ صفر

    The Impact of Instant Commerce on Digital Strategy With Matt Dornfeld

    Matt Dornfeld is the Senior Director and Head of Global Partnerships at Feedonomics, a subsidiary of BigCommerce and an enterprise that provides leading product feed management solutions for brands, retailers, and agencies. Feedonomics offers brands a robust platform to aggregate their product data and syndicate it to marketplaces, ads, and affiliate channels worldwide. Matt's role is pivotal in facilitating global business partnerships and helping brands scale their operations, resulting in win-win-win outcomes for clients, partners, and Feedonomics. In this episode… Instant commerce allows customers to receive their orders within hours of purchase. Platforms like Amazon, DoorDash, and UberEats have pioneered this commerce method, and with more customers expecting same-day delivery for every order, brands are capitalizing on this trend. How can you break into the instant commerce space while driving long-term profitability? According to feed management expert and strategist Matt Dornfeld, consumers shop mainly on Google and Amazon, making these channels their primary starting points. Google’s local inventory ads feature targets consumers with ads for locally available products and directs them to the merchants’ websites where they can select from same-day pick-up or delivery. This tool allows brands to foster transparency and build trust with customers online and in-store, which are crucial for elevating experiences and driving conversions. Facebook and Bing have similar local inventory features, so you can expand into additional marketplaces to reach more shoppers. This requires understanding where your customers shop and investing in channels that align with your overall brand strategy. In the latest episode of The Digital Deep Dive, Aaron Conant hosts Matt Dornfeld, the Senior Director and Head of Global Partnerships at Feedonomics, who shares insights about instant commerce for brands. Matt talks about the importance of providing customers with multiple shopping options, North Star strategies for executing instant commerce, and how to boost profitability on your DTC site.

    ٣٨ من الدقائق
  8. ١١ صفر

    The Power of Affiliate Marketing With David Katz

    David Katz is the Co-founder, Lead Product Designer, and Director of Sales at Archer Affiliates, an affiliate network enabling Amazon sellers to connect with publishers, influencers, and bloggers. The company has generated millions of dollars in Amazon sales and increased affiliate revenue to 18% of generated sales. As a former Amazon seller, David struggled to incentivize influencers to promote his products and reach out to new affiliates, leading him to launch Archer Affiliates.  In this episode… With customer acquisition costs rising and profitability becoming more critical than ever, affiliate programs have emerged as a performance-based marketing tool to drive sales and revenue. Yet this space is still relatively new, and brands often struggle with affiliate product promotions and sales attributions. How can you break into this space and establish a mutually beneficial partnership with affiliates? Rather than paying influencers up front, affiliate marketing is a commission-based partnership that allows you to track product performance directly. Affiliate expert David Katz maintains that you can incentivize publishers, content creators, and other affiliates by offering commissions and promotions, allowing them to focus on generating sales and revenue for specific products. To fully capitalize on this partnership, David says to let the affiliates decide what products to promote and how to promote them since they’re experts on content creation and audience targeting. Affiliates will promote credible products with a high sales probability, focusing on larger brands with a solid presence and awareness. Tune in to the latest episode of The Digital Deep Dive as Aaron Conant hosts David Katz, the Co-founder, Lead Product Designer, and Director of Sales at Archer Affiliates. They break down the current affiliate marketing space for brands. David also talks about Archer Affiliates’ unique value proposition, how to leverage AI and machine learning to reduce operational costs, and Amazon’s referral bonus incentive for 3P sellers.

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This is the Digital Deep Dive Podcast, where we tackle the newest trends, strategies and pain points shaping growth across the digital landscape.

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