UNBIND with Bindable Bindable

Insurance as we know it is changing from a stand-alone,
point-in-time purchase to a fluid, dynamic solution that should seamlessly fit into consumers’ lives. Moving forward, insurers need to reimagine how they create and deliver value to customers, who are increasingly expecting more relevant, personalized, and simpler ways to access the coverage they need to protect themselves financially.



Today we’re joined by Principal Analyst, Insurance eBusiness and Channel Strategies at Forrester, Ellen Carney, whose research focuses on the technology decisions that financial services firms are investing in, including the integration of emerging technologies with legacy systems to drive better digital experiences and improved operational efficiency.



Our discussion will focus on the shifting expectations people have for insurance and how insurers, to keep up with the competition, must: reimagine processes, redesign business models, and recruit the next generation of talent to better leverage available and forthcoming technology and to meet evolving customer needs.

Insurance is an industry built on data – we need data points to
evaluate risks, set prices, and understand customers. Even so, the ability of many insurance organizations to refine their most basic raw material and produce more impactful insights has often eluded even the biggest players in the space.

As the speed of business continues to pick up, it's time we shift our perspective on data from an ill-defined byproduct of doing business to recognizing it for what it truly is: a critical source of information that has the power to fuel innovation, foster differentiation, and propel growth.

Today, we're joined by Chad Lovell, SVP of Agency Optimization at Assurance IQ. A seasoned expert in data-driven optimization, Chad will be sharing his experiences in harnessing data for competitive advantages and improved customer experiences. Additionally, we'll delve into how Assurance's data-centric culture is positively influencing their business and its pivotal role in their success. The audience will gain a deeper understanding of the importance of data and how to leverage it as a strategic asset to remain competitive as our industry continues to rapidly evolve.

It’s no secret that embedding insurance offerings into an existing customer experience provides a great opportunity for generating new revenue and expanding customer relationships.

However, it’s not always easy to get started with an embedded insurance strategy, especially if you don’t have an insurance background. If you truly want to embark on a successful insurance program, you’ll have to approach it with the right mindset.

Today we’re joined by Zach Shefska, Founder, CEO, President of CarEdge. Founded in 2020, CarEdge makes buying, owning, and selling a car more efficient and fair for everyone involved. Zach himself is a self-made executive with a passion for advocacy, fairness, and empowerment in the auto industry. 

We’re excited to hear about what Zach and his team are working on at CarEdge, and how they’re innovatively thinking about insurance distribution as a means to complement their current offerings and to further empower their customers throughout the vehicle purchase and ownership experience.

Bindable's chief product officer, Risa Pecoraro, sat down with Charlie Sidoti, the executive director of InnSure, an industry-funded nonprofit focused on fostering innovation in insurance and risk management to learn how he and his team are leaning into the issue of climate change and aiming to solve it from an insurance perspective.

The competition for talent across all industries continues to heat up - and insurance is no exception. As insurance talent begins to “age out” of the workforce, organizations need to reconceptualize how they find talent. They need to find novel ways to appeal to newer generations who may not be proactively seeking careers in our space.

However, with the right mindset and dedication to nurturing young talent, insurance is well-poised to attract, develop and retain the right employees.

We are joined for this episode of UNBIND by Tim Roberts, VP of Workers Compensation Claims at Everest Insurance, where he is responsible for all aspects of workers compensation claims. Tim has more than 30 years of multi-line claim experience and 20 years of management experience.

Recently, Tim was nominated as a RISE Mentor of the Year at the 2022 Rising Insurance Star Executives (or RISE) Leadership Summit and Award Gala in Fort Lauderdale, FL, and shared invaluable experience with a room filled with young leaders and mentors who are paving the way for the next generation of insurance professionals.

Evolving customer expectations are accelerating the pace of change in insurance; old-school thinking won’t cut it in the digital age. It’s clear that the insurance organizations who have continued to invest in innovation to improve products, service, and delivery have an enormous competitive advantage in our hardening market.

One such innovative organization is GradGuard, who has been on the forefront of embedded insurance experiences for more than a decade…which is honestly probably longer than most of us have even been familiar with the term, “embedded insurance”!  

In this episode of UNBIND, host Jocelyn Getson is joined by John Fees, co-founder and managing director of GradGuard, which helps students and their families protect their college investments through tuition and renters insurance programs via embedded offers within the college enrollment process. Today, they are partnered with 500 universities nationwide and help serve nearly one million students and their families. Listen to hear John share his experience within the embedded space.