564 episodes

Heather Bayer, author of Renting Your Recreational Property for Profit, former CEO of a highly successful cottage rental agency, and a popular blogger, hosts the Vacation Rental Success podcast. With many years experience of owning and managing multiple vacation rental properties, Heather brings her knowledge and views on every aspect of the business, together with interviews with vacation homeowners and industry experts. Heather has appeared as a guest on CTV Canada, CBC Radio, Rogers TV, and Chex TV and is frequently interviewed on real estate and travel topics by magazines and daily newspapers.

Vacation Rental Success Heather Bayer aka @CottageGuru

    • Business
    • 4.7 • 210 Ratings

Heather Bayer, author of Renting Your Recreational Property for Profit, former CEO of a highly successful cottage rental agency, and a popular blogger, hosts the Vacation Rental Success podcast. With many years experience of owning and managing multiple vacation rental properties, Heather brings her knowledge and views on every aspect of the business, together with interviews with vacation homeowners and industry experts. Heather has appeared as a guest on CTV Canada, CBC Radio, Rogers TV, and Chex TV and is frequently interviewed on real estate and travel topics by magazines and daily newspapers.

    VRS563 - Human Trafficking and the Vacation Rental Industry: What You Need to Know with Catherine Ratcliffe

    VRS563 - Human Trafficking and the Vacation Rental Industry: What You Need to Know with Catherine Ratcliffe

    This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

    Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
    > Click here to visit Lodgify.com to start your free trial today
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    In this episode Heather Bayer and Catherine Ratcliffe discuss the pressing issue of human trafficking within the short-term rental industry.
    Catherine shares insights into the prevalence of human trafficking, including both sex and labor trafficking, and its impacts on the industry. She highlights the importance of recognizing signs of trafficking and the role of vacation rental operators in preventing these activities.
    Catherine emphasizes training for property managers and staff, and the need to establish standard operating procedures to handle suspicious activities.
    The discussion also covers the responsibilities of hosts in ensuring their properties do not become venues for such exploitative practices.
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    Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar.

    Are you listening to this podcast on the move? Get to the show notes here:
    https://www.vacationrentalformula.com/VRS563

    • 55 min
    VRS562 - From Startup to Award-Winning Team: Andy McNulty on Remote Work Success

    VRS562 - From Startup to Award-Winning Team: Andy McNulty on Remote Work Success

    This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

    Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
    > Click here to visit Lodgify.com to start your free trial today
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    In this episode of the Vacation Rental Success Podcast, Heather Bayer sits down with Andy McNulty, co-founder of Touch Stay. They delve into the intricacies of building and managing a remote team that spans across the globe. Andy shares his experiences and insights on fostering a dynamic and committed team culture despite the challenges of remote working. This conversation is a goldmine for short-term rental managers and hosts who aim to create vibrant and effective remote teams.
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    Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

    Are you listening to this podcast on the move? Get to the show notes here:
    https://www.vacationrentalformula.com/VRS562

    • 55 min
    VRS561 - Achieve More By Doing Less - How to Make Your Business Inspirational

    VRS561 - Achieve More By Doing Less - How to Make Your Business Inspirational

    This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

    Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
    > Click here to visit Lodgify.com to start your free trial today
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    In this solo episode Heather Bayer delves into the transformative concepts from the book "10X is Easier than 2X" by Dan Sullivan and Benjamin Hardy. Heather shares her personal journey of embracing a 10X mindset, recounting pivotal moments in her career that led to exponential growth.
    She provides practical examples and strategies for vacation rental managers to apply 10X thinking, from creating unique guest experiences to leveraging technology and forming strategic partnerships. Heather emphasizes the importance of a mindset shift, focusing on core strengths, simplifying operations, and continuously innovating to achieve significant business growth.
    The episode is a motivational guide for those looking to make bold changes and elevate their vacation rental business to new heights.
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    Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

    Are you listening to this podcast on the move? Get to the show notes here:
    https://www.vacationrentalformula.com/VRS561

    • 50 min
    VRS560 - Here Goes Nothin'…Matt Landau on Experiences, Retreats and Memorable Events

    VRS560 - Here Goes Nothin'…Matt Landau on Experiences, Retreats and Memorable Events

    This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

    Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
    > Click here to visit Lodgify.com to start your free trial today
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    In this episode, host Heather Bayer welcomes back Matt Landau, a seasoned mentor and coach in the vacation rental industry.
    He shares insights from a transformative event he attended in Morocco, which inspired him to rethink traditional conference formats and foster deeper business interactions.
    The conversation delves into the significant role of retreats in fostering personal growth and professional development. Matt highlights how well-designed, intimate gatherings can spur creativity and innovation, allowing participants to step away from daily routines and reassess their business strategies and life goals.
    Matt also introduces his new venture, "Here Goes Nothin'," a series of retreats, workshops, and discussions designed to equip business leaders with the tools to navigate the future creatively and courageously. He stresses the importance of taking creative risks and stepping out of comfort zones to propel business success.
    Additionally, the discussion touches on the concept of experience design, which Matt believes is crucial in planning the customer journey to enhance satisfaction and loyalty, particularly in the vacation rental industry.
    The episode concludes with Heather and Matt reflecting on the need for continuous innovation and creativity to stay competitive in the rapidly evolving vacation rental market. They encourage listeners to embrace new ideas and approaches, emphasizing the importance of being open to change.
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    Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

    Are you listening to this podcast on the move? Get to the show notes here:
    https://www.vacationrentalformula.com/VRS560

    • 1 hr 1 min
    VRS559 - VRNation Launch: A New Era for NWVRP and Insights from Scouted.com’s CMO

    VRS559 - VRNation Launch: A New Era for NWVRP and Insights from Scouted.com’s CMO

    This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

    Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
    > Click here to visit Lodgify.com to start your free trial today
    ______________________________________________________________________
    There’s been a lot of talk over the airwaves recently about the value of conferences - why we attend them, what makes some more unique than others and what the industry could do differently. It’s a conversation we need to have.
    Fresh from the VRNation event in Boise, Heather shares her thoughts on the new look for the former Northwest Vacation Rental Professionals(NWVRP) and talks to outgoing President, Brian Olson and the new executive - President Matt Tesdall and Vice President Tera Lorimer.
    She also explores the innovative platform Scouted.com, which has partnered with VRNation to offer unique local experiences to travelers, and speaks with their CMO, Jess Fuhrman.
    ______________________________________________________________________
    Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

    Are you listening to this podcast on the move? Get to the show notes here:
    https://www.vacationrentalformula.com/VRS559

    • 42 min
    VRS558 - Mastering Trust: Strategies for Success in Short-Term Rentals with Yoram Solomon

    VRS558 - Mastering Trust: Strategies for Success in Short-Term Rentals with Yoram Solomon

    This episode is sponsored by Lodgify, an all-in-one solution that will help you start, manage, and grow your short-term rental business.

    Use Code VRF10 for 10% off their Professional and Ultimate yearly plans
    > Click here to visit Lodgify.com to start your free trial today
    ______________________________________________________________________
    Trust is the cornerstone of our business.  Owners needs to trust managers and OTAs to market their properties successfully, guests have to trust their hosts to deliver on their promises, and mutual trust underpins the relationships between the community and the short-term rentals that operate in their locales.
    In this episode Heather delves deep into the concept of trust with Dr. Yoram Solomon, an innovator and globally recognized thought leader. Yoram, celebrated for his extensive work on trust and its pivotal role in organizational success, brings his insights into the vacation rental industry, sharing invaluable strategies to build and maintain trust with guests and property owners alike. He discusses the essential nature of trust in all business interactions and its profound impact on a company’s reputation and operational success. With his rich background in technology, business management, and as a prolific author, he offers practical advice that can be implemented immediately by vacation rental managers.
    Whether you’re a seasoned vacation rental manager or just starting out, this episode is packed with actionable insights that can help you set your business apart by cultivating a trustworthy brand. Dr. Solomon’s advice will not only help you improve your interactions with guests and owners, but also boost your overall business performance by fostering a culture of trust.
    ______________________________________________________________________
    Discover the THRIVE Training System and attend an information session to get your questions answered about our foundational team training: https://thrive.vacationrentalformula.com/thrive-live-webinar

    Are you listening to this podcast on the move? Get to the show notes here:
    https://www.vacationrentalformula.com/VRS558

    • 53 min

Customer Reviews

4.7 out of 5
210 Ratings

210 Ratings

Crüefan ,

My favorite podcast.

I’ve listened to every episode since June of 2017 and bought my first STR in August of 2017. By far the most informative and useful podcast about the STR market. Two thumbs way up.

goodwinfamily7 ,

Expert advice and thoughtful conversations

Heather is so wonderful in her interactions with guests. I’ve never met her but feel we are already friends. I’ve listened to so many of her episodes and continue to be challenged and learn. As a guest on the podcast, I found Heather’s professionalism exceptional but more than that she is the real deal, warm, kind and encouraging. She is a pioneer in this industry and has offered endless content and advice we can all learn from. I love that she is a continual learner and is so committed to this industry even after selling her management company.

hostesswithmostess ,

Amazing resource

Great solid advice from the amazing Fairy Godmother of short term rentals.

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