VP of Operations & Innovation: Navigating Change, Technology's Impact on Insurance & The Innovation Process

In this Greatest Hits episode of Risk Management, Brick by Brick, Jason speaks with Katherine Minami, VP of Operations and Innovation at NFP. Katherine is highly regarded for her expertise in the insurance industry and is a sought-after speaker on all things innovation and operations. She is passionate about process-driven solutions, operational efficiency, and communication effectiveness. Before becoming the VP of Operations and Innovation at NFP, Katherine was an Account Executive at Alliant Insurance Services and an Account Executive at Crystal & Company.

Together, Jason and Katherine delve into the process of innovation and why she loves to build, dissect, and rebuild things. Katherine also shares how much technology has changed the insurance industry, why insurance is the key to understanding what makes a company tick, and why ‘change’ can be quite a scary word to some people!
To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.

Episode resources:

• Katherine’s LinkedIn
• NFP
• Alliant Insurance Services
• Crystal & Company

If you enjoyed this episode, please (with a cherry on top):

• Subscribe, rate, and review it on Apple Podcasts
• Follow Risk Management: Brick by Brick on Spotify
• Tell a friend!

To watch this episode, click here!

Risk Management: Brick by Brick is handcrafted by our friends over at: fame.so

Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.

Check out the three most downloaded episodes:

• Managing Your Risk Portfolio with Seth Hausman
• Focusing on Specialization with Matthew Meyer
• Risk Management is Everywhere with Diana Rich

If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest