2 min
What is one important thing to discuss with Clients at the start of the relationship? The Business Playbooks Intelligence Podcast
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- Technology
It is important to keep clients informed that an initial discussion/decision on “Who would be accountable from their team” for making the Process / Deployment successful would go a long way in driving success.
Implementations and Change Management Efforts fail if it is assumed that “Technology is a switch that can be flipped” to cause change.
Plans have to be made for educating users & driving adoption of the solution and then tracked to conclusion.
The Plans then need to be tracked & monitored for appropriate execution and adoption of any new technology introduced.
Learn More: https://www.smartplaybooks.io/resources/playbooks-blog/what-is-one-important-thing-to-discuss-with-clients-at-the-start-of-the-relationship/
YouTube: https://www.youtube.com/watch?v=OueHhZhh4bE
#KickoffToSuccess #ClientOnboarding #BusinessPlaybooks
It is important to keep clients informed that an initial discussion/decision on “Who would be accountable from their team” for making the Process / Deployment successful would go a long way in driving success.
Implementations and Change Management Efforts fail if it is assumed that “Technology is a switch that can be flipped” to cause change.
Plans have to be made for educating users & driving adoption of the solution and then tracked to conclusion.
The Plans then need to be tracked & monitored for appropriate execution and adoption of any new technology introduced.
Learn More: https://www.smartplaybooks.io/resources/playbooks-blog/what-is-one-important-thing-to-discuss-with-clients-at-the-start-of-the-relationship/
YouTube: https://www.youtube.com/watch?v=OueHhZhh4bE
#KickoffToSuccess #ClientOnboarding #BusinessPlaybooks
2 min