Wholesale and Retail Seta - W&R Seta

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Wholesale and Retail Seta - W&R Seta

Welcome to the Gauteng Wholesale and Retail Seta Leadership Chair’s podcast Hosted at the University of Johannesburg's Department of Marketing Management, we have conversations with wholesalers, retailers, and industry experts from South Africa and around the world. We also speak with renowned researchers so that we can provide you with information that promotes excellence and advances the retail industry.

  1. JUN 3

    Retail Relevance | Bridging the Gap

    In this episode, we delve into a groundbreaking study conducted by Drs. Ward and Pillay, focusing on the alignment of academic curricula with the evolving needs of the South African retail sector. Discover the two-phase research approach that included comprehensive desktop research and insightful interviews with industry professionals and academics. We explore the key findings that highlight the challenges of outdated curricula, lack of emerging technology integration, and the insufficient work-readiness of graduates. Join us as we unpack the proposed strategies for better alignment, such as enhancing industry-academia collaboration, modernising assessment methods, and establishing work-integrated learning mechanisms. Listen in to understand the importance of fostering mutual respect, open communication, and digital integration. Learn how these recommendations aim to prepare graduates for the Fourth Industrial Revolution, increase curriculum visibility, and ultimately enhance employability. This episode offers a detailed look at how collaborative efforts can lead to stronger industry-academia partnerships and broader economic and social benefits for South Africa. Don't miss this insightful discussion on transforming education to meet industry demands!

    25 min

  2. APR 29

    Empowering Retail for a Better Tomorrow | Youth voices amplified!

    Celebrating the achievements of W&R SETA Youth Project participants. Join the W&R SETA Leadership Chair at the University of Johannesburg Dr. Semona Pillay in our inaugural episode of 'Empowering Retail for a Better Tomorrow' podcast series titled 'Youth Voices Amplified'. Today, we're spotlighting the incredible journey of young trailblazers who participated in a pilot Youth project, generously funded by W&R SETA. Hear firsthand from inspiring students as they share their experiences and triumphs alongside the invaluable insights of Mr. Sandile Maseko, the driving force behind their mentorship. Tune in as we celebrate the unstoppable spirit and potential of South Africa's future retail leaders!

    37 min
  3. Retail 360 - an in depth view of careers in Retail | John Bradshaw

    11/01/2022

    Retail 360 - an in depth view of careers in Retail | John Bradshaw

    From management, strategy, marketing, branding, growth & innovation. We talk to the incredibly knowledgeable Mr John Bradshaw – former PnP employee. John Bradshaw studied Business Science at the University of Cape Town, and then Politics Philosophy and Economics at Oxford University. He worked as a strategy consultant in the UK, South Africa, and India before returning to Cape Town to join PnP. In his time at PnP he worked in strategy, customer insights and loyalty before heading up marketing from 2017 to 2021. He then headed up Omnichannel from March 2021 to May 2021 responsible for eCommerce, financial services, and other value-added services. The Chair and John have an interesting conversation about John’s retail career, his work in retail strategy, the FMCG sector in general, quick commerce and PnP ASAP, omnichannel, low-income consumers, e-commerce, growing a business, managing and implementing innovation as well as building retail brands.

    32 min
  4. Be versatile in your career | Thembi Mazibuko

    10/19/2022

    Be versatile in your career | Thembi Mazibuko

    Be versatile in your career - pursue new paths and enjoy the journey! Change your career every few years. Gear up for an exciting, dynamic, ever-changing career choice! Learn about the world of Retail, the skills you will develop, the different careers you can pursue, and the changes you can make to society. Our guest is Thembi Mazibuko, Chief People Officer at PnP. Join us as the Chair (Dr. Beate Stiehler-Mulder) unpacks Thembi’s career in Retail – from marketing, to buyer, to HR. Learn from her experience and consider making an exciting career choice – join a Retailer.

    25 min

  5. 03/17/2022

    Can companies afford to overlook informal retail? | Christy Tawii

    This podcast highlights the significant role of informal retailing in in sub-Saharan Africa’s retail landscape. Despite the growth of modern channels, informal retail channels continue to reflect the typical shopping habits of a large proportion of consumers across all income groups and are expected to continue to play a significant role in the future. This podcast improves our understanding of informal retailing channels, thereby helping businesses to better understand how they can access and tap into this important sector of retail.

    28 min

  6. 03/17/2022

    Building the Digital Backbone of Business SA - Retail for SMEs | Kekeletso Mabizela

    How can we fortify the current framework, digitise for growth, and gear up for the ever-changing consumer preferences, behaviours, and technological advancements to make the SME market’s backbone status a reality? Learn more in this discussion with Keke Mabizela.

    25 min

  7. 03/17/2022

    Practical implications of front-line employee inspiration | Kathrin Neumueller

    In this podcast, we connect with Dr. Kathrin Neumueller to discuss brick-and-mortar retailers who face an increasingly competitive market environment. She argues that frontline employee inspiration is a promising strategy to motivate frontline employees (i.e., employees with regular customer contact) to go beyond role requirements and to drive them to provide superior service quality. While a few retailers (e.g., IKEA, Nespresso, Apple) have recently come to harness the power of inspiration to drive employee performance, most other companies have yet to recognize this approach. Dr. Kathrin’s work provides the first systematic and empirically grounded research into employee inspiration with special consideration of frontline employees interacting with customers at the point of sale.

    27 min

  8. 11/15/2021

    Co-creating towards meaning in Retail | Prof Frans van der Colff

    Omni-channel, online shopping, infrastructure challenges, Retail skills and employment, supplier involvement, the Retail career, Youth Unemployment, Entrepreneurship, 4IR, and the informal sector - we discuss it all with a focus on how to co-create and integrate to achieve meaningful customer offers, Retail employment, and sustainable shareholder value.

    32 min
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About

Welcome to the Gauteng Wholesale and Retail Seta Leadership Chair’s podcast Hosted at the University of Johannesburg's Department of Marketing Management, we have conversations with wholesalers, retailers, and industry experts from South Africa and around the world. We also speak with renowned researchers so that we can provide you with information that promotes excellence and advances the retail industry.

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