In this episode, I am joined by Hagan Deloss, the community manager at Autodesk in the Media & Entertainment Division. We explore how AI is reshaping community management, the significance of authenticity, and the ethical considerations in the creative industry. Hagan shares his journey into the field, discusses strategies for leveraging talents, and emphasizes the importance of face-to-face interactions and best practices for moderation. Tune in for an insightful discussion packed with practical advice and personal stories from Hagan’s experience at a leading company.
Episode Timestamps:
00:00 Intro
01:26 Hagen's Journey into Community Mgmt
05:17 The Role of Authenticity in Community
07:44 Navigating Risks and Opportunities in a Large Company
11:07 The Impact of AI on the Creative Industry
22:24 Balancing Professional and Newcomer Artists
24:47 Challenges of Social Media Management
28:04 Importance of Platform in Community Building
31:01 Insights on Community Moderation
35:01 Building Educational Programs at Scale
41:19 Future of Community Management
43:13 Conclusion
Looking to future proof your community career? Yesterday's best practices are today's obsolete methods. I assemble the best community managers redefining the role & share their secrets in this newsletter. You can subscribe below, spots are closing soon.
Get access: https://thecommunitymanagerspodcast.com/
FIND ME ON SOCIAL
X/Twitter: https://www.x.com/brandoniver LinkedIn: https://www.linkedin.com/in/brandon-iverson11/
FIND HAGAN ON SOCIAL
LinkedIn: https://www.linkedin.com/in/hagendeloss/
Information
- Show
- FrequencyUpdated Weekly
- PublishedOctober 28, 2024 at 4:36 AM UTC
- Length44 min
- Season1
- Episode4
- RatingClean