Managed Services Journal Podcast

McM Media LLC
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Managed Services Journal Podcast

Join Managed Services Journal’s Jay McCall and Mike Monocello as they sit with IT industry pros to discuss the numerous services that VARs, MSPs, and TSPs can add to their portfolio to increase recurring revenue. In each episode, the panel focuses on a single service and discusses the opportunity, best practices, pitfalls to avoid, and more to help solution providers improve their businesses.

Episodes

  1. OCT 22

    Empowering Partners: Delving Into Barracuda’s New Community for Sales Engineers

    Barracuda’s Jason Beal explains how this new community empowers SEs to better serve customers and strengthen their cybersecurity defenses.

    18 min

  2. OCT 7

    Take Back Control: Discover the Secrets to Turning Around a Failing MSP Business

    Gain insights from seasoned professional Todd Kane, whose project management framework has helped several businesses boost profit margins and increase team morale.

    44 min

  3. JUL 16

    Dark AI Leads to New Email Phishing Attacks. Are You Prepared?

    MSPs need to advocate for email security awareness plans, training and threat simulation tools to help users recognize and avoid new AI phishing attacks.

    28 min

  4. JUN 27

    An MSP’s Guide to Cybersecurity Mandates 2024

    Which cybersecurity mandates impact you and your customers? In this episode, we discuss HIPAA, the FTC Safeguards rule and CMMC 2.0.

    31 min

  5. JUN 10

    Should You Adopt Cybersecurity Framework 2.0 for Your MSP Practice?

    In today’s episode, Managed Services Journal Co-Founder Jay McCall discusses the importance of cybersecurity frameworks with Siroui Mushegian, Chief Information Officer at Barracuda. References mentioned in the podcast: https://www.barracudamsp.com/resources/reports/report-the-evolving-landscape-of-msp-business-2024?utm_source=managedservicesjournal&utm_medium=oad&utm_campaign=MSP-GLBL-CON-202400-RP-Evolving-Landscape-of-the-MSP-Business

    30 min

  6. 10/05/2023

    Don’t Overlook These Recurring Revenue Opportunities

    Programmatic Digital out of Home (pDOOH) advertising and EV charging stations might not be two technologies you've considered selling, but the revenue opportunities are real.

    40 min

  7. 04/27/2022

    Winning the War Against Ransomware

    Ransomware is on the rise. What changed in 2021 that drove up ransomware demands and payouts? How can you protect your customers against attacks?

    25 min

  8. 11/04/2021

    How XDR and SOC as a Service Can Give MSPs a Much-Needed AI Edge

    Here's how XDR and SOCaaS use AI to add context to security threats, helping MSPs prioritize the most critical CVEs and automate incident response and remediation.

    29 min

  9. 09/23/2021

    Ep. 13: Are You Getting the Full Value Out of Your RMM?

    In this podcast, we discuss the increasingly important role RMM tools play in helping MSPs detect anomalies, track endpoints and remediate and manage customers’ environments remotely.

    30 min

  10. 07/13/2021

    Ep. 12: The Danger of Post-Delivery Email Threats

    Malware, phishing, and other dynamic threats are a daily challenge for businesses of all sizes. This is especially true for Microsoft Office 365 users, which comprise more than half (56%) of organizations that have shifted to cloud services. A 2021 study from Egress found that organizations using Microsoft 365 have seen a 67% increase in data leaks via email since March 2020. Barracuda researchers recently looked at approximately 3,500 organizations to better understand threat patterns and response practices. They found that an average organization with 1,100 users will experience around 15 email security incidents per month, and on average 10 employees will be impacted by each phishing attack that manages to get through. Stephanie Cavigliano, product marketing manager, and Olesia Klevchuk, principal product marketing manager, Barracuda, discuss Barracuda’s research findings in post-delivery email threats and offer practical tips for MSPs to protect their customers.

    34 min
  • 10 Episodes

About

Join Managed Services Journal’s Jay McCall and Mike Monocello as they sit with IT industry pros to discuss the numerous services that VARs, MSPs, and TSPs can add to their portfolio to increase recurring revenue. In each episode, the panel focuses on a single service and discusses the opportunity, best practices, pitfalls to avoid, and more to help solution providers improve their businesses.

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