Agency Nation Radio

Agency Nation - Insurance Marketing and Technology Strategists
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Agency Nation Radio

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

  1. 13 NOV.

    Driving Change and InsurTech Innovation With Andrew Ryan

    On this episode of Agency Nation Radio, we meet Andrew Ryan, vice president of Hertvik Insurance Group in Medina, Ohio. Despite being unimpressed by the software on offer when he first joined the independent agency channel, Ryan has relished the opportunity to constantly innovate and improve agency technology and processes. Currently, Ryan is embarking on a new project—Engineered Insurance Services (EIS)—which is a joint venture between Hertvik Insurance and Engineered Tax Services, a premier specialty tax firm based in West Palm Beach, Florida, and a product of decades of commitment to driving change. “In our new agency, just as with picking technology, we’re assembling a team with diverse skills and focusing on our strengths,” Ryan says. “This fresh start is thrilling and gives us the opportunity to create something innovative and efficient.” Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. ------------ Andrew Ryan https://www.linkedin.com/in/andrewryanins/

    24 min

  2. 23 OCT.

    Key Findings from the 2024 Agency Universe Study

    On this episode of Agency Nation Radio, AnneMarie McPherson Spears, news editor, Independent Agent magazine, interviews Kristina Witzling, executive vice president and property & casualty practice lead at Zeldis about the findings from the 2024 Agency Universe Study. The Agency Universe Study by Future One, a collaboration of the Big “I" and leading independent agency companies, is hailed as the most comprehensive look at the independent agency system. First conducted in 1983 and completed biennially since 2002, the study is facilitated by Zeldis Research and surveys property & casualty independent agents and brokers. The 2024 study was released at the end of September and sheds light on the state of the independent agency channel as it moves past the coronavirus pandemic and through the hard market. Witzling discusses a range of findings from the latest study, including the total number of independent insurance agencies, how mergers & acquisitions are impacting the distribution channel, the biggest factors behind agency success in the hard market and more. Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.

    13 min

  3. 9 OCT.

    Controlling the Controllable with Haley Andrews

    On this episode of Agency Nation Radio, we meet Haley Andrews, vice president of Gaines Insurance Agency in El Dorado Hills, California. Growing up in a family where insurance was a topic of conversation at the dinner table, Andrews' future in insurance was written in the stars. After earning a degree in business with a concentration in insurance and risk management from Sacramento State University, Andrews accepted an internship from Nationwide. However, a few years later, she answered the call from her father, Ted Gaines, to join the family agency. Since then, Andrews has become involved in local associations, serving as president of Independent Insurance Agents of Sacramento (IIAB Sacramento) in 2023. This year, she is serving as the Northern California director on the board of the Independent Insurance Agents of California (IIAB Cal). However, operating in California has its challenges. “It’s not so sunny and beautiful here in California when it comes to insurance,” Gaines says. “Nevertheless, our agency works well as a team by constantly communicating how we can be dynamic to meet our client’s needs,” she says. “The key for us is to always work together and just focus on what we can control: our attitude and how we work with our clients.” Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Gaines was also featured in the October issue of Independent Agent. Read the full issue online. https://www.iamagazine.com/magazine/issues/2024/october/declaration-of-independents-haley-andrews

    8 min

  4. 25 SEPT.

    Let's Get Social: Elevate Your Agency's Social Media

    On this episode of Agency Nation Radio, Joseph Cox, director of marketing at Trusted Choice®, hosts a conversation with Jamie O'Hearn, president of O'Hearn insurance in Lowell, Massachusetts, and Philip Schmitz, chief client protection officer at Schmitz Insurance in Sturgeon Bay, Wisconsin, about the role of social media in a modern insurance agency. The guests share how they’ve boosted client engagement through social platforms and the lessons they’ve learned along the way. Tune in for practical tips to elevate your independent insurance agency's social media game. "The biggest lesson is just to do it and be consistent with it,” says O’Hearn. “Put a procedure in place to make sure that you're doing these things." O’Hearn and Schmitz also share their insights on building a strong online presence to attract clients, the benefits of tools like Social Jazz for consistent posting and why it’s critical to stay active on social media platforms. They also discuss how leveraging artificial intelligence (AI) and chatbots might shape the future of client engagement. To watch this episode click the link below! https://www.youtube.com/watch?v=uMVFpzPViqY Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Guests: Host: Joseph Cox, Marketing Director, Trusted Choice https://www.linkedin.com/in/josephmcox/ James O’Hearn, President, O’Hearn Insurance https://www.linkedin.com/in/jamesohearn/ Philip Schmitz, Chief Client Protection Officer, Schmitz Insurance https://www.linkedin.com/in/philschmitz/

    27 min

  5. 12 SEPT.

    Servant Leadership with Ivie Isler

    On this episode of Agency Nation Radio, we meet Ivie Isler, assistant vice president and marketing analyst supervisor at McGriff Insurance Services in Birmingham, Alabama. From serving as president of the Birmingham Independent Insurance Agents (BIIA) to chair of the Alabama Independent Insurance Agents (AIIA) young agents committee (YAC)—and numerous other roles in between—Isler isn't one to shy away from an opportunity to help the independent agency channel. Isler's leadership was instrumental in helping AIIA win its first InsurPac Eagle Award. She emphasizes the importance of being involved in legislation. “If you are not involved with it, then people outside of your industry are making changes to your industry that will impact you,” she says. “You have to have a voice.” In 2023, Isler received the InsurPac Young Agent of the Year award for her role in AIIA's Eagle status. In 2024, Isler also received the national Young Agent of the Year Award for leadership in her local and state associations and involvement in national YAC events. Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. ----------------- For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Isler was also featured in the September issue of Independent Agent. Check out her interview here or read the full issue online.

    14 min

  6. 28 AOÛT

    Uncomplicating Workers Comp with the NCCI

    In this episode of Agency Nation Radio, host Nancy Germond, Big “I" executive director of risk management and education, dives deep into the world of workers compensation with Lisa Alea, senior product manager at the National Council on Compensation Insurance (NCCI). The NCCI recently marked its 100th anniversary. During this time, it has supported the insurance industry and workers comp market by offering valuable resources to insurers, agents and businesses, such as the recently launched Learning Center. "Our mission is to help foster a healthy workers compensation system and our Learning Center is a key resource for agents to stay informed and equipped," Alea said. Alea also touched on the current state of the workers comp market, noting that "we're seeing a shift towards more tailored solutions as employers face new challenges in managing workplace safety and compliance,” she said. “It's more important than ever for agents to stay updated and leverage the latest tools to address these evolving needs." Tune in to discover how to navigate the complexities of workers comp, enhance your niche marketing strategies, and better serve your clients in today's market. Whether you're a seasoned professional or new to the industry, this episode offers practical advice and insights to help you succeed. Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we’ve got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit https://www.iamagazine.com/podcasts. Lisa Alea https://www.linkedin.com/in/lisa-alea-4459a614/

    19 min

  7. 7 AOÛT

    AN Radio: Putting Service in the Spotlight with Ashley Stafford

    On this episode of Agency Nation Radio, we meet Ashley Stafford, insurance advisor, Williams Insurance Agency in Rehoboth Beach, Delaware. Stafford was laid off from a logistics company during the coronavirus pandemic. After a friend posted a vacancy at Williams Insurance Agency, she jumped headfirst into all the opportunities an insurance career has to offer, quickly advancing from a customer service role into an advisory role. Drawing on her experiences in other customer service positions, as well as acting aspirations that included being an extra in HBO's “John Adams" miniseries, Stafford always strives to “turn challenges into opportunities and prioritize exceptional customer service," she says. In her short insurance career, Stafford has acquired the certified professional insurance agent (CPIA) designation and was recognized as a 2023 Young Agent Mover and Shaker by Insurance Agents & Brokers (IA&B). Now, she's looking forward to continuing her dedication to customer service and spreading the word about career opportunities in insurance. Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts.

    13 min

  8. 24 JUIL.

    Going for Gold with the Big “I” Alliance

    On this episode of Agency Nation Radio, we learn about independent insurance agency alliances, a model that has grown in popularity in recent years, and one that the Big “I” has harnessed with the launch of the Big “I” Alliance. Jared Blackwood, owner and partner at BridgeMark Insurance Solutions in Bismark, North Dakota, chats with Tiffany Overlease, assistant vice president of Big “I” Alliance Gold, and Ty Bates, an agent at McKellar, Robertson, McCarty & Click Insurance Agency in Vandalia, Illinois, who was the first agent to sign up to Big “I” Alliance Gold. “The Alliance is a one-stop shop for any Big ‘I’ member. It brings market access, vendor discounts and aggregation by direct appointments under one umbrella,” said Overlease. “There are 3 programs: Blue, Blue Plus, and Gold.” “The Big ‘I’ has received an abundance of requests over the past several years to expand our current incubator program—Eagle Agency—into an alliance where agents can stay long-term and have similar opportunities that larger agencies have.” Agency Nation Radio is where insurance professionals turn on the mic and share unscripted stories about leadership, technology, marketing, success, and failure—stories that helped make them the professionals they are today. From Main Street USA to the pages of Independent Agent magazine—we've got the stories you want to hear. For more, catch Agency Nation Radio on your favorite streaming platform or visit iamagazine.com/podcasts. Learn More about Big “I” Alliance: https://www.bigimemberalliance.com/gold ---------------------------------- Guests: Ty J. Bates McKellar, Robertson, McCarty & Click Insurance Agency https://www.linkedin.com/in/tyjbates/ Tiffany Overlease, AFIS, CISR - Independent Insurance Agents and Brokers of America https://www.linkedin.com/in/tiffany-overlease-afis-cisr-33565112b/ Jared Blackwood, CLCS Owner/Partner BridgeMark Insurance https://www.linkedin.com/in/jared-blackwood-clcs-2082a325/

    17 min
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À propos

Agency Nation is the leading digital publication helping insurance professionals dominate marketing, sales and technology in the modern marketplace.

Informations

  • Création
    Agency Nation - Insurance Marketing and Technology Strategists
  • Années d’activité
    2015 - 2024
  • Épisodes
    670
  • Classification
    Tous publics
  • Copyright
    © Agency Nation
  • Site web de l’émission
    Agency Nation Radio

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