ZenOne Podcast

ZenSupplies
ZenOne Podcast

ZenOne Podcast is a place where we combine our 2 passions. One is to help improve dental practices through efficiency (think of streamlined process, organization, Zen in your office life) and interviewing interesting people.

  1. 12/24/2024

    "There's a monumental shift in the dental industry!"| Mike McCarthy (ex: vTail VP, Marketing)

    Summary In this episode of the ZenOne Podcast, Tiger Safarov interviews Michael McCarthy, a passionate advocate for dentistry and private practice ownership. They discuss the evolution of the dental industry over the past 25 years, the challenges faced by independent dentists, and the importance of communication and leadership in practice management. McCarthy emphasizes the need for dentists to adapt to changing dynamics, including the rise of DSOs and the shift towards peer-to-peer learning. The conversation also touches on the role of distributors and manufacturers in supporting dental practices, as well as the future outlook for the industry, particularly in relation to the prevalence of dental diseases like cavities. Takeaways Michael McCarthy has been passionate about dentistry for 25 years. The dental industry has evolved, but independent practices still face challenges. Successful dentists often learn through trial and error. Peer-to-peer learning is becoming more important in dentistry. Communication skills are lacking in dental education. Independent dentists need to adapt to changing market dynamics. Delegation and leadership are crucial for practice owners. The relationship between manufacturers and distributors is complex. Cavities are the most prevalent disease globally, highlighting the need for preventive care. The future of dentistry will require innovative solutions and adaptability. 50% of Dental practices in the US will stay Private There a lot of successful private practice owners that no one knows about Great and successful practice owners are first great communicators The Value of Peer to Peer learning  Shit in female graduation  Chapters (00:00) Introduction to Dentistry Passion (02:09) The Evolution of Dental Practices (06:10) The Psychology of Independent Dentists (10:08) Navigating Resources for New Dentists (13:46) Communication Challenges in Dentistry (16:02) Keys to Success for Practice Owners (19:59) The Role of Leadership in Dental Practices (23:51) Finding Success in Independence (25:55) The Importance of Dental Education (27:17) Differential Marketing for Growth (28:51) Tensions in the Distribution Chain (30:51) Changing Dynamics in Sales and Distribution (34:10) The Future of Dental Equipment Distribution (36:11) Building Relationships with Manufacturers (39:22) Service and Support Challenges (42:50) Creating Tomorrow's Customers (48:26) The Future of Dentistry (50:26) Emerging Voices in Dentistry Referenced: AADOM - https://www.dentalmanagers.com/members/ Alliance of Independent Dentist - https://aid-ma.org/ Michael McCarthy Linked:https://www.linkedin.com/in/medadman/  Clinician’s Report: https://www.cliniciansreport.org/  Facebook Group: Dental Nachos - https://www.dentalnachos.com/

    53 min

  2. 11/19/2024

    "Leadership Principles that actually work!" with Dr. Dave Maloley

    Summary In this engaging conversation, Tiger Safarov and Dr. Dave Maloli explore the themes of leadership, personal growth, and the importance of creating a positive team culture in dentistry. They discuss the concept of flow-driven leadership, emphasizing the need for a balance between challenge and skill, and how this can lead to higher productivity and job satisfaction. The conversation also touches on the challenges dentists face in leadership roles, the significance of assertive communication, and the necessity of establishing a culture of feedback. Dr. Maloli shares insights on the importance of personal values and the need for dentists to carve out time for leadership development. The discussion concludes with reflections on the nature of leadership skills and the dangers of overused terminology in the workplace. Chapters Spotify: (00:00) Celebrating Milestones and Friendships (01:45) The Journey of Writing a Book (04:32) Understanding Flow-Driven Leadership (08:48) Real-Life Examples of Flow in Dentistry (10:55) The Balance of Work and Play (15:14) Challenges Faced by Dentists (17:41) Navigating Generational Differences in Dentistry (19:20) Effective Communication in Leadership (22:05) Scaling Leadership and Human Connection (25:43) Defining Success Beyond Financial Gains (29:00) Creating Meaningful Habits (34:29) Embracing Life's Contradictions (38:51) The Commodity Problem in Dentistry (42:08) Self-Inflicted Challenges in Dental Practices (45:45) The Nature of Leadership (48:50) The Misuse of Terminology in Leadership (53:11) Final Thoughts on Leadership and Growth

    56 min
  3. Navigating the Challenges of Private Dental Practice

    11/08/2024

    Navigating the Challenges of Private Dental Practice

    In this episode of the ZenOne Podcast, host Tiger Safarov engages with Daniel Jimenez and Marvin Rodriguez, who share their unique journey from corporate environments to running private dental practices. They discuss the challenges of implementing change in the dental industry, the importance of defining success, and the role of technology and data in modern dentistry. The conversation also delves into the nuances of insurance, particularly Medicare and Medicaid, and how these can impact practice profitability. The trio emphasizes the need for a strong support team and the potential for growth in private practices, while also addressing the realities of private equity in the dental field. Takeaways The transition from corporate to private practice can be challenging but rewarding. Defining success in dentistry varies greatly among practitioners. Implementing change in established practices requires patience and strong leadership. Technology and data can significantly enhance operational efficiency in dental practices. Understanding the differences between Medicare and Medicaid is crucial for practice success. A strong support team is essential for managing multiple practices effectively. Private equity may not always align with the goals of private practice owners. Efficiency is key to profitability, especially in Medicaid practices. Common sense practices can lead to better patient outcomes and satisfaction. Continuous learning and adaptation are vital in the evolving dental landscape. Chapters Spotify  (00:00) Introduction to the Team and Their Journey (03:52) Daniel's Transition from Corporate to Dentistry (09:48) Marvin's Experience and Role in the Team (13:50) The Impact of Amazon's Culture on Operations (17:54) Challenges in Dentistry and the Importance of Teamwork (22:28) Defining Success in Dentistry (24:43) The Importance of Team Dynamics (26:34) Navigating Growth and Resources (28:47) Learning from Others' Mistakes (30:44) The Reality of Practice Ownership (32:25) Creating a Unique Practice Experience (36:08) Measuring Success Beyond Numbers (37:54) Future Aspirations and Private Equity (41:17) The Impact of Private Equity on Dentistry (42:48) Building Sustainable Dental Practices (44:22) Corporate Culture and Employee Value (46:14) Modernization and Opportunities in Dentistry (50:08) The Role of Medicare in Dental Practices (53:46) Understanding Medicaid vs. Insurance (56:55) Defining Success in Dental Practices

    1h 2m
  4. Dental Market Trends

    11/05/2024

    Dental Market Trends

    In this solo podcast, Tiger Safarov discusses current market trends in dental supplies, focusing on the significant changes in anesthetic prices, the stability of pouch pricing, shortages of saline solutions, and the discrepancies in cavi wipes pricing. He emphasizes the importance of staying in touch with vendors and monitoring supply levels to ensure adequate stock. We look at 4 main products: Anesthetics Pouches Saline Solution Cavi-Wipes Please let me know your thoughts? Should we do more of these with a much deeper dive into products and prices?

    5 min
  5. What do you NEED to know about dental marketing

    09/10/2024

    What do you NEED to know about dental marketing

    In this conversation, Tiger Safarov interviews Grace Rizza, CEO of Identity Dental, about the changing landscape of marketing and advertising for private dental practices. They discuss the impact of AI on content creation, the importance of fine-tuning AI-generated content, and the need for human oversight. They also touch on the changes in Google's algorithm and the challenges of staying compliant with Google's best practices. Grace emphasizes the importance of custom real content on social media and the benefits of outsourcing technical marketing tasks. They also discuss the advertising potential of Meta (formerly Facebook) and the need for realistic expectations in dental marketing. In this conversation, Grace Rizza discusses the importance of brand building and long-term reputation in dental marketing. She emphasizes the need to use meta ads strategically, depending on the goals of the practice. Rizza provides examples of when to use meta ads for lead generation and when to use them to communicate something unique or special about the practice. She also highlights the significance of brand positioning, brand message, and logo design in creating a strong brand identity. Additionally, Rizza touches on the role of reviews, the relevance of blogs in dental marketing, and the challenges of email marketing. More information or schedule a call with Grace: https://go.oncehub.com/grace Coca Cola the logo History: https://www.brandcrowd.com/blog/the-logo-history-of-coca-cola/  Video editing Software: Opus.pro Chapters (00:00) Introduction and Reconnecting (01:49) The Changing Landscape of Marketing and Advertising (04:11) The Impact of AI on Content Creation (07:26) Fine-Tuning AI-Generated Content (12:46) Using AI to Respond to Negative Reviews (17:17) Navigating Google's Algorithm and Best Practices (21:09) Outsourcing Technical Marketing Tasks (25:21) Advertising on Meta: Setting Realistic Expectations (27:11) Strategic Use of Meta Ads (35:45) Building a Strong Brand Identity (43:42) The Role of Reviews and Video Testimonials (48:48) The Relevance of Blogs (51:10) Challenges and Considerations in Email Marketing

    53 min
  6. “You are not supposed to do just surgery!” with Dr. Thomas Graf

    09/03/2024

    “You are not supposed to do just surgery!” with Dr. Thomas Graf

    Dr. Thomas Graf shares his journey from being a general dentist to specializing in surgery and owning his own practice. He discusses the challenges and growth he experienced as an entrepreneur and the importance of restructuring his business. Dr. Graf also talks about building a strong team and the roles and responsibilities within his practice. He emphasizes the need for clear vision and finding associates who are driven by the right reasons. He shares his insights on finding associates and the importance of keeping them busy and fulfilled in their roles. In this conversation, Thomas Graf and Tiger Safarov discuss the challenges and opportunities of private practice ownership in the dental industry. They emphasize the importance of finding the right associates and creating a supportive and empowering environment. They also highlight the need for private practice owners to think like entrepreneurs and run their practices as businesses. Thomas shares his experience of restructuring his practice's operations and the lessons he learned along the way. They both express their love for dentistry and the satisfaction that comes from being an entrepreneur. More information: https://www.graf.dental/meet-dr-graf  Takeaways Entrepreneurship comes with challenges, but with hard work and restructuring, it can lead to growth and success. Building a strong team with clear roles and responsibilities is crucial for the smooth operation of a dental practice. Finding associates who are driven by the right reasons and align with the practice's vision is essential for a successful partnership. Keeping associates busy and fulfilled in their roles is important for their growth and the success of the practice. Dental schools can be a valuable resource for finding potential associates, and reaching out directly to graduates can yield positive results. Finding the right associates and creating a supportive environment is crucial for the success of a private dental practice. Private practice owners should think like entrepreneurs and run their practices as businesses. Restructuring operations and investing in systems and processes can lead to improved efficiency and profitability. Being an entrepreneur in the dental industry requires hard work, outside-the-box thinking, and a willingness to learn and adapt. Chapters:  (00:00) Introduction and Meeting Dr. Thomas Graf (01:29) Challenges and Growth of Entrepreneurship in Dentistry (05:06) Transition from General Dentist to Surgery Specialist (08:49) Building a Strong Team and Dealing with Cultural Issues (13:54) Roles and Responsibilities in Dr. Graf's Practice (18:11) Finding Associates Driven by the Right Reasons (23:52) Utilizing Dental Schools as a Resource for Finding Associates (29:08) The Readiness for an Associate and Keeping Them Busy (34:13) The Challenges of Dental Education and Finding the Right Associates (36:38) Thinking Like an Entrepreneur in Private Practice Ownership (42:39) Flexibility and Empowerment in Practice Operations (48:25) The Importance of Organization and Preparedness in Private Practice Ownership (53:36) The Rewards and Satisfaction of Being an Entrepreneur in Dentistry

    59 min
  7. What does Operational Excellence look like?

    08/27/2024

    What does Operational Excellence look like?

    In this episode Tiger and Jaclyn break down the operational side of a dental practice. What does operational excellence look like, what are the elements of a solid on boarding, how to create SOP, and how to make sure your process actually make an impact on your practice!  More information: https://cornerstoneavenue.com/about-jaclyn/  Jaclyn’s LinkedIn: https://www.linkedin.com/in/jaclynkobza/  Chapters: (00:00) Introduction  (00:23) What is Cornerstone Avenue, Coaching or Consulting?  (01:25) What is Operational Excellence?  (07:30) How to take Action in creating process driven practice?  (10:00) Simple Tasks vs Complex Tasks?  (14:35) How to deal with Staff pushback when creating SOP and implementing processes?  (18:56) Dentistry nightmares  (20:55) What are the 3 most expensive things you have to get right? (24:30) Most important HR system you have to get right!  (29:35) Create a document “Working with Dr. Awesome”  (32:35) The power of Checklist (36:00) Off boarding checklist is a key to less stressful departure  (40:30) Tech stack and digital infrastructure of your dental practice  (44:05) How to setup ideal email for your dental practice (51:00) Dental Compliance (56:00) What is the final result of working with Cornerstone Avenue  (57:00) What is Dental credentialing?  (58:00) What are the Top challenges of Private Practices?   (01:03:00) Is there good stress?  (01:04:00) Closing Thoughts

    1h 7m
  8. Debunking the Narrative: Dentists Can Succeed Outside of DSOs with Dr. Karan Thachil

    07/23/2024

    Debunking the Narrative: Dentists Can Succeed Outside of DSOs with Dr. Karan Thachil

    Bio Dr. Karan Thachil’s educational journey, spanning from the University of Georgia to the Dental College of Georgia, has equipped him with an insightful blend of academic knowledge and clinical skills. His expertise, enriched by a Master’s in Biology and a Doctorate in Dental Medicine, along with specialized training in dental implants and third molar impaction, positions him as a well-rounded dental expert in our practice. Away from the clinic, Dr. Thachil is deeply committed to his family, enjoying quality time with his wife, Pooja, and their children, Aahana and Dev. His interests extend beyond dentistry, embracing hobbies such as reading, golfing, and being an avid supporter of Georgia’s sports teams. This balanced lifestyle enhances his relatable and approachable demeanor. Summary Dr. Karan Thachil shares his journey of starting a dental practice and challenges faced along the way. He discusses the decision to open a startup instead of going the acquisition route and the benefits of creating something from scratch. Dr. Thachil emphasizes the importance of having a good work-life balance and finding a business partner with complementary skills and personalities. He challenges the narrative that dentists should work for DSOs and highlights the advantages of starting your own practice. Dr. Thachil also emphasizes the importance of continuous learning, building a strong team, and providing excellent patient care. Dr. Karan Thachil shares his experience of starting a dental practice and provides advice for others who are considering opening their own practice. He emphasizes the importance of having a clear vision, treating staff well, and networking within the local community. He also highlights the need for patience and perseverance, as building a successful practice takes time. Dr. Thachil and his partner have set goals for the next five years, including equipping all operatories and supporting both doctors to work full-time. They also plan to focus on building a strong team and maintaining a positive office culture. More information: www.esteemdentalstudio.com  Takeaways and Notes Good to Great -https://a.co/d/1X4ht6m  Traction - https://a.co/d/f1qT2N4  Unreasonable Hospitality - https://a.co/d/c7ligki  Chapters (00:00) Starting a Dental Practice from Scratch (05:17) Choosing a Startup Over Acquisition (08:00) Creating a Positive Office Culture and Treating Staff Well (08:29) Debunking the Narrative: Dentists Can Succeed Outside of DSOs (12:19) Efficiency and Speed in Dentistry (13:52) The Importance of Debriefing and Communication with Dental Assistants (13:58) Networking and Building a Strong Presence in the Community (20:22) Wearing Multiple Hats: The Challenges of Being a Business Owner (21:30) Networking and Building a Strong Team (22:20) Continuous Learning and Guidance (23:19) Customer Service and Respect (24:00) Focusing on Quality Over Quantity (25:59) The Role of Spousal Support in Practice Success (28:47) Practicing Delayed Gratification and Financial Responsibility (33:52) Being Accountable and Providing the Best Care for Patients (41:04) Conclusion

    42 min
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About

ZenOne Podcast is a place where we combine our 2 passions. One is to help improve dental practices through efficiency (think of streamlined process, organization, Zen in your office life) and interviewing interesting people.

Information

  • Creator
    ZenSupplies
  • Years Active
    2020 - 2024
  • Episodes
    101
  • Rating
    Explicit
  • Copyright
    © ZenSupplies
  • Show Website
    ZenOne Podcast

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