The CSExperience Podcast

Segun Manuel
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  • BUSINESS
The CSExperience Podcast Podcast

Africa's Leading Customer service/Experience podcast, where Segun Manuel and other guest shares insights on how Individuals and organizations can improve Customer service and experience to increase profits.

  1. 13/04/2023

    Growing your Customer Service with Public Speaking

    Babatunde Adegbindin joined me to talk about how public speaking can help you grow your customer service delivery. . . #publicspeaking #customerservice

    28 min

  2. 22/01/2023

    Reducing Customer Churn rate|| Kemi Sheba & Segun Manuel

    Segun Manuel hosts Kemi Sheba on the CSExperience Podcast. Oluwakemi Sheba is an experienced Customer Service Professional and Service Delivery Expert with over 15 years experience in diverse sectors to include; Banking, Online Education and the Development space. She is passionate about brands developing a customer-centric culture through impeccable service delivery skills and etiquette to help them retain their customers, build loyalty encourage referrals and boost sales. She has organised Customer Service trainings for individual/ business brands,tutoring them on how to upscale in the service arena. She is a graduate of English language from the University of Lagos and also holds a Masters degree in Public and International Affairs(MPIA) from the same tertiary institution. She is an award winner, an inspirational leader,a motivational advocate, a content creator/storyteller and public speaker. She is a full member of the Institute of Customer Service of Nigeria (ICSN). She is a mom, mentor and lover of God

    27 min
  3. CSExperience Podcast with Quadrah Animashaun of Kuddies Secrets

    12/01/2023

    CSExperience Podcast with Quadrah Animashaun of Kuddies Secrets

    3 times Customer Service award winner with the Women In Portharcourt joins host Segun Manuel to share her business and customer service secrets

    16 min
  4. Creating a customer Experience - Emeka Nobis || CSExperience Podcast

    28/12/2022

    Creating a customer Experience - Emeka Nobis || CSExperience Podcast

    Emeka Nobis shares on how to create a customer experience in any organization by sharing with us some tips through his experience

    27 min
  5. How to increase Sales with Customer Service with Paul Foh

    09/11/2022

    How to increase Sales with Customer Service with Paul Foh

    Paul FOH - Africa's Leading Sales Coach joins host Segun Manuel to share on strategies to improve sales.

    17 min

  6. 14/09/2022

    Intro to the New Phase

    So I am starting back on my podcast, rebranded as the CSExperience Podcast and we look forward to new things

    2 min

  7. 29/06/2020

    Penetrating the Market in a Post Covid World

    Segun Manuel and Ubong King shares on how to penetrate the marketplace in a Post COVID world

    50 min

  8. 03/06/2020

    Business Secrets from the Bible- With Wayne Malcolm

    On this episode of Conversations with Segun, Segun interviews Bishop Wayne Malcolm on some business secrets in the bible that would help people survive COVID19

    46 min
See All (15)

About

Africa's Leading Customer service/Experience podcast, where Segun Manuel and other guest shares insights on how Individuals and organizations can improve Customer service and experience to increase profits.

Information

  • Creator
    Segun Manuel
  • Years Active
    2019 - 2023
  • Episodes
    15
  • Rating
    Clean
  • Copyright
    © Segun Manuel

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