414 episodes

Welcome to Add to Cart!
The podcast that express delivers all you need to know in the fast-moving world of Australian eCommerce.
Every week, Nathan Bush from eSuite and an eCommerce industry expert will share the news, research and insights that you need to know to keep you at the top of your game. And of course, keep your customers adding to cart!

Hosted on Acast. See acast.com/privacy for more information.

Add To Cart Nathan Bush

    • Business
    • 4.9 • 50 Ratings

Welcome to Add to Cart!
The podcast that express delivers all you need to know in the fast-moving world of Australian eCommerce.
Every week, Nathan Bush from eSuite and an eCommerce industry expert will share the news, research and insights that you need to know to keep you at the top of your game. And of course, keep your customers adding to cart!

Hosted on Acast. See acast.com/privacy for more information.

    Carla Penn-Kahn and David Kahn from ProfitPeak | Checkout #414

    Carla Penn-Kahn and David Kahn from ProfitPeak | Checkout #414

    In this episode of Add To Cart, we checkout Carla Penn-Kahn and David Kahn, Co founders of ProfitPeak, a SaaS tool built to give merchants true visibility on everything that contributes to profitability, all in one place, in real time.  The husband and wife team started ProfitPeak in 2022 to help them run their own ecommerce business and it soon became clear this was a solution that other founders were crying out for.  Today they work with clients such as Arms of Eve and Flora and Fauna. 
    Links from the episode:
    ProfitPeak
    Carla Penn-Kahn and David Kahn: Boosting Ecommerce Profitability with Visibility | #400
    Questions answered in the podcast:

    What is the weirdest thing you’ve ever bought online? Who is your favourite retailer? Which retail fad do you wish was history?Can you recommend a book or podcast that our listeners should immediately get into? Finish this sentence.  The future of retail is… 
    About your co-hosts: 
    Carla Penn-Kahn from ProfitPeak
    CEO for 10+ years with a team in Sydney and Kuala Lumpur. Our eCommerce brands were no1 and no2 according to the independent voice of Australian consumers on ProductReview for our category.  Acquired by Kitchen Warehouse in 2023 to create the largest Kitchenware player in Australia.  Founder of Profit Peak, an operating system for profitable eCommerce businesses. Optimising advertising and inventory for profitable outcomes in real time, with first party data, solving attribution.  Mum to two gorgeous kids.
    You can contact Carla at LinkedIn
    David Kahn from ProfitPeak
    eCommerce CMO for 10+ years making our business grow from $3m ➡️ $30m+ in sales selling the world's best kitchenware brands for Australia's leading pure play kitchenware stores without external capital before exiting.
    Now heading up growth as co-founder of Profit Peak with a focus on customer success with a product-led growth strategy, helping e-commerce businesses boost their profitability.
    You can contact David at LinkedIn

    Hosted on Acast. See acast.com/privacy for more information.

    • 8 min
    Holly Cardew from Carted: A Universal API for Shopping Lovers | #413

    Holly Cardew from Carted: A Universal API for Shopping Lovers | #413

    In this episode of Add To Cart, we are joined by Holly Cardew, founder and CEO of Carted, an app designed to help consumers super charge their shopping game with organisation, comparison, collaboration and sales access.  Holly’s entrepreneurial background saw her selling handbags on Ebay aged 14 and now, several startups and a decade later, Carted is her focus and is drawing the attention of some of Australia’s biggest investors including Blackbird Ventures.  In this chat, Holly shares how Carted works, with the product API at its core but a front-facing consumer offering using that product API.  She also shares how she approaches the pitch process and her thoughts on the future of contextual commerce.
    Links from the episode:
    Carted
    Deliver In Person (sponsored)
    Shopify Plus (sponsored)
    Questions answered:
    What does the Carted experience look like for the consumer today?How are you designing Carted to keep users engaged after they’ve downloaded the app? How do you see the future of contextual commerce playing out?
    This episode was brought to you by…  
    Deliver In Person
    Shopify Plus
    About your host: Nathan Bush from Add to Cart 
    Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.
    About your co-host: Holly Cardew from Carted
    Holly is the Founder and CEO of Carted. Carted is building the world’s best shopping experience by collecting, standardising, and connecting all of the world’s products (billions of products from millions of merchants)  into a single source of truth - a product graph. Carted’s Product Graph will forever change the shopping landscape. Also recognising the immediate need for better shopping experiences, Holly and the team at Carted have been working on the Carted App which puts personalised shopping at users' fingertips, all powered by Carted's Product Graph.
    Holly is passionate about reshaping the future of shopping and already has a track record of success in ecommerce, having built and launched five Shopify apps used by over 30,000 merchants globally.
    You can contact Holly at LinkedIn
    Please contact us if you: 

    Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart better
    Email hello@addtocart.com.au We look forward to hearing from you!

    Hosted on Acast. See acast.com/privacy for more information.

    • 47 min
    Jordy Heis from Shopify | Checkout #412

    Jordy Heis from Shopify | Checkout #412

    In this episode of Add To Cart, we checkout Jordy Heis, Senior Retail Product Consultant for Shopify in ANZ. You won’t find many people in Australia who know more about enabling in-store tech in retail than Jordy. 
    Links from the episode:
    Shopify
    From In-Store Excellence to Global Expansion: A Conversation with Alex McNab from Bared & Jordy Heis of Shopify | #393
    Questions answered in the podcast: 
    What is the weirdest thing you’ve ever bought online? Who is your favourite retailer? Which retail fad do you wish was history?Can you recommend a book or podcast that our listeners should immediately get into? Finish this sentence.  The future of retail is… 
    Jordy Heis from Shopify
    Jordy leads growth and retention initiatives with Shopify’s ANZ Retail merchants. He works as a trusted advisor to fast growing brands like Incu, JULY, LSKD and Oz Hair & Beauty. A retired graphic designer and confessed data addict, he uses both art and science to help brands grow.
    You can contact Jordy on LinkedIn
    About your host: Nathan Bush from Add to Cart
    Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on. LinkedIn, Twitter or via email.
    Please contact us if you: 

    Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart better
    Email hello@addtocart.com.au We look forward to hearing from you!

    Hosted on Acast. See acast.com/privacy for more information.

    • 9 min
    Chris Clark from Milton & King: Reinventing Wallpaper For The Digital Age | #411

    Chris Clark from Milton & King: Reinventing Wallpaper For The Digital Age | #411

    In this episode of Add To Cart, we are joined by Chris Clark, Marketing and Ecommerce Director at Milton and King.  Chris built and ran his own successful design agency, but after it took multiple hits… first through COVID and then the Brisbane floods, he decided to take up an offer from an old friend and joined the luxury wallpaper company.  Launched in Brisbane in 2012, Milton and King has expanded into the UK and the US, recently opening its headquarters in Dallas.  In this chat Chris shares the unique on demand printing process MIlton and King has developed, his web design dos and don’ts and how they have managed the huge growth explosion in the US market.
    Links from the episode:
    Deliver In Person (sponsored)
    Shopify Plus (sponsored)
    Questions answered:
    How does MIlton and King do wallpaper differently?What do you need to do differently for a print-on-demand model?How do you find and collaborate with designers? 
    This episode was brought to you by…  
    Deliver In Person
    Shopify Plus
    About your host: Nathan Bush from Add to Cart 
    Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.
    About your co-host: Chris Clark from Milton and King
    With over 25 years of experience in graphic and digital design, Chris currently serves as the Marketing & Ecommerce Director at Milton & King, a global leader in wallpaper production spanning Australia, the United States and Europe.
    You can contact Chris at LinkedIn
    Please contact us if you: 

    Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart better
    Email hello@addtocart.com.au We look forward to hearing from you!

    Hosted on Acast. See acast.com/privacy for more information.

    • 36 min
    Alexandra McNab from Bared Footwear | Checkout #410

    Alexandra McNab from Bared Footwear | Checkout #410

    In this episode of Add To Cart, we checkout Alexandra McNab, Chief Operating Officer of Bared Footwear. Founded in 2008, Bared has grown into one of Australia’s most respected and successful retail brands with a focus on quality products, sustainable practices and a new level of customer delight 
    Links from the episode:
    Bared Footwear
    From In-Store Excellence to Global Expansion: A Conversation with Alex McNab from Bared & Jordy Heis of Shopify | #393
    Questions answered in the podcast: 
    What is the weirdest thing you’ve ever bought online? Who is your favourite retailer? Which retail fad do you wish was history?Can you recommend a book or podcast that our listeners should immediately get into? Finish this sentence.  The future of retail is… 
    About your co-host:  Alexandra McNab from Bared
    Alexandra McNab is Chief Operating Officer of Bared Footwear, a Melbourne-based brand making shoes that feel as good as they look. Alex joined Bared in 2015 and has worked across all areas of business operations, with particular emphasis on team development, and enabling the brand’s online growth.
    You can contact Alex McNab on LinkedIn  
    About your host: Nathan Bush from Add to Cart
    Nathan Bush is a director, strategist and advisor. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on. LinkedIn, Twitter or via email.
    Please contact us if you: 

    Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart better
    Email hello@addtocart.com.au We look forward to hearing from you!

    Hosted on Acast. See acast.com/privacy for more information.

    • 6 min
    Unleashing the Power of Personalisation and AI with Justin Bausch from Ryderwear & Thomas Harris from Emarsys | #409

    Unleashing the Power of Personalisation and AI with Justin Bausch from Ryderwear & Thomas Harris from Emarsys | #409

    Today’s special episode is brought to you by Emarsys and we have two stellar guests for you.  First up is Justin Bausch, CRM Manager at Ryderwear, the fitness apparel brand. Founded in 2009, the brand’s range is specifically designed to mould to the muscular physique of athletes and bodybuilders of any size to ensure comfort and style.  In recent years, Ryderwear has developed four gym locations in South Australia.  Justin has alot to say about his no nonsense approach to marketing and how he leverages the Emarsys tools to better serve the Ryderwear customer. Joining Justin is Thomas Harris, Chief Revenue Officer at Emarsys.  Tom supports leading global brands to realise their greatest personalisation and omni-channel aspirations and he loves it so much, he’s been doing it at Emarsys for ten years!   He’s based in London and we are very lucky to have caught him on a trip over here in Aus.  This episode has probably the most practical tips of any exclusive we’ve recorded and Justin has a way with words, so entertainment value is also high.  We discuss alot!  Cross channel personalisation, behaviour-based audience targeting and savvy automation. Tom shares his favourite treatment-led customer journey triggers and how predictive and generative AI is changing the engagement game.  Justin walks us through what’s on his AB testing calendar and how to bring back unsubscribers.  
    Links from the episode:
    Emarsys
    Ryderwear
    Power to the Marketer: Omnichannel & AI Masterclass
    About your co-hosts: 
    Justin Bausch from Ryderwear
    Experienced & reliable marketing professional, qualified with a Master of Marketing & Bachelor of IT/Multimedia.  Analytically minded with the ability to construct highly engaging digital strategies, customer journeys, marketing automation & content across digital communication channels such as mobile, web, social media & email.  Specialised in the digital sector with a specific focus in CRM, email marketing, automation, customer journey mapping, lead nurturing/generation and life-cycle management.
    You can contact Justin on LinkedIn
    Thomas Harris from Emarsys  
    For over a decade, Thomas Harris has scaled high-performing teams from regional to a global level. He has a proven track record of driving triple-digit growth and supported leading global brands to realise their greatest personalisation and omni-channel aspirations. In his current role as CRO of Emarsys, Tom is responsible for over 220 Emartians (an internal term referring to Emarsys employees) globally, which make up the commercially driven GTM teams.
    You can contact Tom on LinkedIn

    Hosted on Acast. See acast.com/privacy for more information.

    • 1 hr 3 min

Customer Reviews

4.9 out of 5
50 Ratings

50 Ratings

motsnosrap ,

A must listen for Australian e-commerce professionals

Nathan is a great host and interviewer with a refreshing approach to getting to the bottom of what’s happening in the Australian ecom industry at any given time. I’ve been listening weekly for over a year now, and never miss an episode. Keep up the great work

Braga2486447 ,

Great podcast for ecommerce

The content in the Add to Cart podcast is very interesting and engaging. Nathan has fascinating insights into the Australian ecommerce industry and brings out the best from his guests. Highly recommend!

The Kuhlmann ,

“2021 is going to create some amazing new disrupters, you can just feel it” - Love it

Great podcast - really loved the chat with Gabby!

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