Transforming Retail for Modern Consumer Demands

What can we expect for the future of retail? Are we on the right track to succeed?

To address these questions, we are joined by Zach Zalowitz, Principal, Order Management Practice at Perficient, and a wealth of knowledge in the retail industry. Zach explores the profound impact of AI and hyper-personalization on consumer engagement and the essential shifts retailers need to make to stay competitive. He offers valuable insights into the challenges and opportunities in modernizing order management, achieving business optimization, and the critical importance of aligning business models with evolving customer behaviors.

We also discuss:

• How AI can enhance customer engagement and disrupt traditional retail models.
• The "Now New Next" tool for promoting business model shifts.
• Using market events as a catalyst for changing retailers' mentality.