9 episodes

Communication is often overlooked in the modern day service industry.

At Windy City Equipment we are devoted to communicating efficiently with the customer to come up with the best possible solution to every problem that may arise.

By "best possible solution"​ we mean that we will pass our knowledge and experience on to the customer and work together to determine the most cost efficient way to get the job done without sacrificing the quality of the results.

We believe in developing long-term relationships with all of our customers by leaving them confident that they received the very best service at the very best price after every job.

PEP Podcast by Windy City PEP Podcast by WCE

    • Negócios

Communication is often overlooked in the modern day service industry.

At Windy City Equipment we are devoted to communicating efficiently with the customer to come up with the best possible solution to every problem that may arise.

By "best possible solution"​ we mean that we will pass our knowledge and experience on to the customer and work together to determine the most cost efficient way to get the job done without sacrificing the quality of the results.

We believe in developing long-term relationships with all of our customers by leaving them confident that they received the very best service at the very best price after every job.

    PEP Podcast #048 - Facilities Bridge LinkediIn Group

    PEP Podcast #048 - Facilities Bridge LinkediIn Group

    We're happy to announce Facilities Bridge: Connecting Facility Managers to Resources, our new LinkedIn group!

    Too often the workings of Service Providers can vary from company to company, or market to market. This can make it difficult to ensure that R&M costs stay under control and identify what Capital Expenditures are actually necessary.
    This group will allow Facility Managers to communicate transparently and receive advice and information from a few of the most trusted service providers in the country. We will collaborate on topics like price, diagnosis, industry trends, tips, tricks, and recommendations.

    JOIN THE GROUP HERE: https://www.linkedin.com/groups/13606382
    Josh Zolin - https://www.linkedin.com/in/joshzolin/
    Jake Syreini - https://www.linkedin.com/in/jakesyreini906/
    Dylan Whitmire - https://www.linkedin.com/in/dwht11/
    Rich Malachy - https://www.linkedin.com/in/rich-malachy-a158a679/

    .....
    NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject
    LISTEN to these videos here: @perceptionevolutionproject

    Sign Up for our Newsletter!
    tinyurl.com/wcenewsletter

    FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW"
    www.windycityequip.com/fix-it-yourself/

    Windy City Restaurant Equipment Repair & Maintenance Tutorials. Learn top tricks of the trade with our how to repairs and do it yourself tutorials. Windy City's DIY projects can save you money and offer preventative maintenance on your Restaurant equipment.

    facebook.com/windycityequipment
    twitter.com/windycityaz
    www.windycityequip.com
    www.instagram.com/windycityequipment/

    SAFETY GUIDELINES AND DISCLAIMER
    www.windycityequip.com/disclaimer/

    • 17 min
    PEP Podcast #046 - Facility Management 101 - What to Look for in a New Service Vendor

    PEP Podcast #046 - Facility Management 101 - What to Look for in a New Service Vendor

    So you are in the market for a new vendor. What do you look for? How do you pick one? Or find one? The first thing you always want to look for is good morals, good values, and a good 'why'. You want someone that shares a mindset or wants the same things you do. That's how you're going to work best together. Again, it boils down to being honest about your objectives, and having a genuine conversation about how you can help each other progress. Ask them WHY they do what they do and look for the answer above and beyond "to make money". What does that money get you? What will you do with it? THAT'S the real why, and THAT'S what you're looking for. Make sure you set the expectations and guidelines up front. Gauge their reaction. I once had a facility manager, in our very first meeting, tell me that if we wrote any less that 5 sentences on any invoice that we would be fired immediately. My EQ is pretty high so I knew this meant "I value communication", but I sure had my guard up immediately. He actually turned out to be one of the best facility managers I ever worked for. And who ultimately inspired me to do this series. I digress... follow these steps to land a good service company as a vendor. Thanks for watching!

    NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject
    LISTEN to these videos here: https://soundcloud.com/perceptionevolutionproject

    Sign Up for our Newsletter!
    http://tinyurl.com/wcenewsletter

    FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW"
    http://www.windycityequip.com/fix-it-yourself/


    Windy City Restaurant Equipment Repair & Maintenance Tutorials. Learn top tricks of the trade with our how to repairs and do it yourself tutorials. Windy City's DIY projects can save you money and offer preventative maintenance on your Restaurant equipment.

    http://facebook.com/windycityequipment
    http://twitter.com/windycityaz
    http://www.windycityequip.com
    http://www.instagram.com/windycityequipment/

    SAFETY GUIDELINES AND DISCLAIMER
    http://www.windycityequip.com/disclaimer/

    • 8 min
    PEP Podcast #047 - Facility Management 101 - How to Inspire Excellent Work from a Service Vendor

    PEP Podcast #047 - Facility Management 101 - How to Inspire Excellent Work from a Service Vendor

    This is the ULTIMATE. This is what it's all about. Where the true value lies and where opportunity is manifested. How do YOU get a vendor to perform at their best, how do YOU inspire great work from a trusted partner. If you're thinking "that's not my job", please stop this video, unsubscribe, and never come back. Remember, you're getting the perspective from ME, the owner of a SERVICE COMPANY... Have you ever delivered pizza? Or bar tended? Or were you ever a server? How did you get your tips and, more importantly, how did you treat those who tipped you WELL? Now that we have a little perspective, think about it.

    I have customers that my techs BEG me not to service. That I wouldn't give a discount to if they were the last customer in my revenue stream. Then I have customers that would bend over backwards for. That I would walk a thousand miles for. That my techs want to do well for. Which one do you want to be?

    Relate, communicate, be genuine, practice empathy, appreciate them, reward them, and actually fucking like them. I had one customer that would come in during a company meeting just so he could say thank you to all of my techs. Just one example, but to this day, my techs will give them discounts, triple check their work, and be the first ones with their hand up when he's in a bind and needs help.

    Where is the value in a service vendor. Right here.

    NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject
    LISTEN to these videos here: https://soundcloud.com/perceptionevolutionproject

    Sign Up for our Newsletter!
    http://tinyurl.com/wcenewsletter

    FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW"
    http://www.windycityequip.com/fix-it-yourself/


    Windy City Restaurant Equipment Repair & Maintenance Tutorials. Learn top tricks of the trade with our how to repairs and do it yourself tutorials. Windy City's DIY projects can save you money and offer preventative maintenance on your Restaurant equipment.

    http://facebook.com/windycityequipment
    http://twitter.com/windycityaz
    http://www.windycityequip.com
    http://www.instagram.com/windycityequipment/

    SAFETY GUIDELINES AND DISCLAIMER
    http://www.windycityequip.com/disclaimer/

    • 7 min
    PEP Podcast #045 - Facility Management 101 - How to Negotiate with Vendors

    PEP Podcast #045 - Facility Management 101 - How to Negotiate with Vendors

    There are a lot of importnant aspects to being a facilities manger or facilities director, but one thing is for sure; once you get hired, you need to make an immediate impact. Some way, Some how, you need to find a way to back up everything that you pitched in your interview. You need to follow through on all the things that you promised you could do when you sat down with your boss the first time. There are several ways to do it... there's right ways, there's wrong ways, and there's also easy ways. Small things that you can do to get recognzied and make changes right away. Let's face it, the newer generations are getting less and less patient when it comes to seeing changes. Tat's a whole nother topic in and of itself, but fact is fact. You have to hold true to how you sold yourself and, let me guess, you promised to be able to save money on R & M costs? How close am I? Did I get it right?

    COOL GRIPS
    http://www.cool-grips.com/
    https://www.youtube.com/channel/UCrPIH6AP86VvHeMlX1arpyw

    NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject
    LISTEN to these videos here: https://soundcloud.com/perceptionevolutionproject

    Sign Up for our Newsletter!
    http://tinyurl.com/wcenewsletter

    FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW"
    http://www.windycityequip.com/fix-it-yourself/


    Windy City Restaurant Equipment Repair & Maintenance Tutorials. Learn top tricks of the trade with our how to repairs and do it yourself tutorials. Windy City's DIY projects can save you money and offer preventative maintenance on your Restaurant equipment.

    http://facebook.com/windycityequipment
    http://twitter.com/windycityaz
    http://www.windycityequip.com
    http://www.instagram.com/windycityequipment/

    SAFETY GUIDELINES AND DISCLAIMER
    http://www.windycityequip.com/disclaimer/

    • 8 min
    PEP Podcast #043 - Facility Management 101 - What does a Facility Manager do?

    PEP Podcast #043 - Facility Management 101 - What does a Facility Manager do?

    What does a facilities manager do? Ask any one of them and they'll tell you its probably easier to list off what they DON'T do. A facility manager wears many many hats; they are technicians, general contractors, accountants, engineers, janitors, leaders, and a million other things all at once. But simply put a facilities manager oversees that repair and maintenance of any given facility or facilities. Could be restaurants, hospitals, prisons, military bases, nursing homes, retail stores, and anything in between. They are in charge of every physical tangible part of the facility itself. The floor, the walls, the roof, the parking lot, the electrical, and of course, the equipment (HVAC, Refrigeration, Cooking Equipment, etc). Their job is to maintain all of it so it doesn't break down and cost a fortune to fix OR cost a fortune in lost product, lost customers, or lost revenue. And they need to do it all quickly, efficiently, and strategically. A facility manager is the corporate equivalent to Superman. watch this series for some tips & tricks on how to stand out from the crowd. And be the best facilities expert the world has ever seen.

    COOL GRIPS
    http://www.cool-grips.com/
    https://www.youtube.com/channel/UCrPIH6AP86VvHeMlX1arpyw

    NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject
    LISTEN to these videos here: https://soundcloud.com/perceptionevolutionproject

    Sign Up for our Newsletter!
    http://tinyurl.com/wcenewsletter

    FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW"
    http://www.windycityequip.com/fix-it-yourself/


    Windy City Restaurant Equipment Repair & Maintenance Tutorials. Learn top tricks of the trade with our how to repairs and do it yourself tutorials. Windy City's DIY projects can save you money and offer preventative maintenance on your Restaurant equipment.

    http://facebook.com/windycityequipment
    http://twitter.com/windycityaz
    http://www.windycityequip.com
    http://www.instagram.com/windycityequipment/

    SAFETY GUIDELINES AND DISCLAIMER
    http://www.windycityequip.com/disclaimer/

    • 7 min
    PEP Podcast #044 - Facility Management 101 - How to Make an Immediate Impact

    PEP Podcast #044 - Facility Management 101 - How to Make an Immediate Impact

    There are a lot of important aspects to being a facilities manger or facilities director, but one thing is for sure; once you get hired, you need to make an immediate impact. Some way, Some how, you need to find a way to back up everything that you pitched in your interview. You need to follow through on all the things that you promised you could do when you sat down with your boss the first time. There are several ways to do it... there's right ways, there's wrong ways, and there's also easy ways. Small things that you can do to get recognized and make changes right away. Let's face it, the newer generations are getting less and less patient when it comes to seeing changes. Tat's a whole other topic in and of itself, but fact is fact. You have to hold true to how you sold yourself and, let me guess, you promised to be able to save money on R & M costs? How close am I? Did I get it right?

    COOL GRIPS
    http://www.cool-grips.com/
    https://www.youtube.com/channel/UCrPIH6AP86VvHeMlX1arpyw

    NEW PODCAST #PEPTalks by WCE #PerceptionEvolutionProject
    LISTEN to these videos here: https://soundcloud.com/perceptionevolutionproject

    Sign Up for our Newsletter!
    http://tinyurl.com/wcenewsletter

    FREE ACCESS TO OUR PREMIUM TUTORIALS "CLICK BELOW"
    http://www.windycityequip.com/fix-it-yourself/


    Windy City Restaurant Equipment Repair & Maintenance Tutorials. Learn top tricks of the trade with our how to repairs and do it yourself tutorials. Windy City's DIY projects can save you money and offer preventative maintenance on your Restaurant equipment.

    http://facebook.com/windycityequipment
    http://twitter.com/windycityaz
    http://www.windycityequip.com
    http://www.instagram.com/windycityequipment/

    SAFETY GUIDELINES AND DISCLAIMER
    http://www.windycityequip.com/disclaimer/

    • 8 min

Top Podcasts In Negócios

Jota Jota Podcast
Joel Jota
Os Sócios Podcast
Grupo Primo
Market Makers
Market Makers
Stock Pickers
InfoMoney
G4 Podcasts: Gestão e Alta Performance
G4 Educação
Do Zero ao Topo
InfoMoney