25 episodes

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers.

The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.

Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.

Connecting the Dots Skip Steward

    • Medicine
    • 5.0 • 1 Rating

Baptist Management System (BMS) is an improvement system that focuses on creating a holistic management system built on purpose, people, and process. BMS exist within the overall operating system of Baptist Memorial Health Care. BMS promotes and is based on the following 11 Guiding Principles: Respect, Humility, Trust, Empathy, Perfection, Process Focus, Scientific Thinking, Quality at the Source, Flow and Pull, Constancy of Purpose, Systemic Thinking. As we embed the 11 Guiding Principles into our culture, demonstrated by our ideal principled-based behaviors, we will be passionate about continually improving the experience and outcomes for our customers.

The information discussed in the Connecting the Dots podcast are meant as a discussion about the subject of continuous improvement. It might showcase what our best, most motivated users have achieved. Expected outcomes and results may vary. All testimonials are real, may not reflect another user's experience, and are not intended to represent or guarantee that anyone will achieve the same or similar results.

Baptist Memorial Health Care Corporation is accredited by the Mississippi State Medical Association to provide continuing medical education for physicians. BMHCC designates this enduring material for a maximum of .50 AMA PRA Category 1 Credit(s)TM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

It is the policy of Baptist Memorial Health Care Corporation (BMHCC) to promote balance, independence, objectivity, and scientific rigor in all educational activities; to require disclosure of relevant financial relationships from individuals engaged in content development or planning of a CME activity; to identify and resolve conflicts of interest related to those relationships; and to make disclosure information available to the audience prior to the CME activity. Presenters are required to disclose discussions of unlabeled/unapproved uses of drugs or devices during their presentations. None of the hosts or guests have financial interests to disclose.

    Raphael Rakowski, Medically Home

    Raphael Rakowski, Medically Home

    Raphael Rakowski, Executive Chairman of https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.medicallyhome.com%2Fanddata=04%7C01%7CJake.Lancaster%40BMHCC.org%7Cf07bd90cd634400b676a08d8db236874%7C2059208fff284b47971ef40dac55a264%7C0%7C0%7C637500292422369974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000andsdata=9wp820QxXMwLk8ev9h5lgUl9DDurgUmJJZVhV5%2BtaqI%3Dandreserved=0 (Medically Home) speaks how a patient's home is transformed into Medically Home's hospital-at-home. This innovative approach has a feeling of Amazon meets Uber in the Health Care setting. To learn more visit https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.medicallyhome.com%2Fanddata=04%7C01%7CJake.Lancaster%40BMHCC.org%7Cf07bd90cd634400b676a08d8db236874%7C2059208fff284b47971ef40dac55a264%7C0%7C0%7C637500292422369974%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000andsdata=9wp820QxXMwLk8ev9h5lgUl9DDurgUmJJZVhV5%2BtaqI%3Dandreserved=0 (Medically Home) and see what the future might look like.
    Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3)
    CME credit is available for up to 3 years after the stated release date
    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    • 36 min
    Dr. Stephen Muething, Chief Quality Officer at Cincinnati Children’s Hospital Medical Center

    Dr. Stephen Muething, Chief Quality Officer at Cincinnati Children’s Hospital Medical Center

    Dr. Muething is the Chief Quality Officer and the Co-Director of the James M. Anderson Center for Health Systems Excellence at Cincinnati Children’s Hospital Medical Center and Professor of Pediatrics at The University of Cincinnati College of Medicine. Dr. Muething was awarded the Michael and Suzette Fisher Family Chair for Safety at Cincinnati Children’s Hospital Medical Center. He focuses on the strategic goals of Cincinnati Children’s to improve all aspects of care, including safety, outcomes, experience, affordability and population health. His research and national impact focus on high reliability, large scale healthcare safety and lean culture transformation. He has taught all over the United States and in more than a dozen countries. He has led or served on multiple national initiatives including the National Steering Committee for Healthcare Safety.
    Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3)
    CME credit is available for up to 3 years after the stated release date
    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    • 30 min
    Karen Gaudet, author of Steady Work shares her experience driving improvement at Starbucks Coffee Company

    Karen Gaudet, author of Steady Work shares her experience driving improvement at Starbucks Coffee Company

    Karen has over 30 years’ experience leading, training, and coaching high-performance teams of staff and executives in rapid-growth environments. Most recently, as regional director of licensed operations at Starbucks Coffee Company, she built a consistent track record of growing the number of retail stores along with the continuous improvement capabilities of people. Today as a Team Leader at the Lean Enterprise Institute (LEI) Karen oversees Operations and Personnel at LEI.
    Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3)
    CME credit is available for up to 3 years after the stated release date
    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    • 31 min
    Billy Taylor; “if you make people visible they will make you valuable”

    Billy Taylor; “if you make people visible they will make you valuable”

    Billy Taylor was a long-time operations executive at Goodyear and he recently retired and started his own consulting company, https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Flinkedxl.com%2Fanddata=04%7C01%7CJake.Lancaster%40BMHCC.org%7C6824975a07c64b4edc0808d8ca1d466f%7C2059208fff284b47971ef40dac55a264%7C0%7C0%7C637481574397242059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000andsdata=G9z4K1vE3k00PQ0c3HgTXMnOJS3%2B1q7aphipfBTBHkw%3Dandreserved=0 (LinkedXL).
    In the episode he shares his thoughts on the need to respect standards — to not compromise standards and show respect to every individual.
    Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3)
    CME credit is available for up to 3 years after the stated release date
    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    • 33 min
    Mark Graban, author, speaker, and passionate about Improvement in Health Care

    Mark Graban, author, speaker, and passionate about Improvement in Health Care

    Mark Graban is the author of the Shingo-Award winning book Lean Hospitals, Healthcare Kaizen, Executive Guide to Healthcare Kaizen, Measures of Success, creator and editor of the anthology book Practicing Lean. He is also senior advisor to KaiNexus and owns his own consulting company called Constancy, Inc. Mark is the host of podcasts including “Lean Blog Interviews”, “My Favorite Mistake”, and “Habitual Excellence, presented by Value Capture” and a sought after speaker.
    Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3)
    CME credit is available for up to 3 years after the stated release date
    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    • 39 min
    Dr. Tom Peterson, VP & Chief Safety Officer at Trinity Health shares his thoughts on HRO, Paul O’Neil, Safety, and much more

    Dr. Tom Peterson, VP & Chief Safety Officer at Trinity Health shares his thoughts on HRO, Paul O’Neil, Safety, and much more

    Dr. Tom Peterson is a student of safety and has been involved in safety research in many industries including healthcare. In this episode of Connecting the Dots podcast Dr. Peterson shares his thoughts and perspectives on the history of High Reliability Organization (HRO), the safety movement, working with Paul O’Neil, and much more.
    Link to claim CME credit: https://www.surveymonkey.com/r/3DXCFW3 (https://www.surveymonkey.com/r/3DXCFW3)
    CME credit is available for up to 3 years after the stated release date
    Contact CEOD@bmhcc.org if you have any questions about claiming credit.

    • 37 min

Customer Reviews

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1 Rating

sperry8181 ,

Great guests, well hosted, all episodes help connect the dots.

Thank you for sharing your experiences and engaging with amazing leaders in continuous improvement.

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