Serve the Team Shelly Bischoff

How do we invite and honour humanity in the workplace? Can we foster professional growth, insight and a sense of belonging with human centred approaches?
These questions are the basis of the insightful and authentic conversation I enjoyed with Lorena Krasnai from KLo Human Sustainability. She is passionate about supporting people to flourish and show up authentically in the workplace, which offers organizations the ability to thrive. Lorena focuses on evidence-based strategies and solutions that support psychological safety and improve wellbeing, with a focus on resilience strengthening. 
Lorena shares her insight and expertise on the value of human centred approaches in the workplace and how they allow us to be seen, heard and accepted for who we are. We explore the barriers to honouring humanity, nurturing emotionality and engaging the power of choice at work. Lorena shares her thoughts about the fundamental need to prioritize structured time for reflection to develop self-awareness and experience growth.  We conclude the conversation with the thought provoking topics of coaching and counselling for leadership practice and the fascinating field of epigenetics.  I learned so much and now want to know more. Thank you Lorena!
You can find Lorena at:
https://humansustainability.square.site www.linkedin.com/in/lorenakrasnai
Episode References
"...we cannot afford to stagnate; we are ever-evolving creatures, growing into our own maturity and wisdom" (Slay-Westbrook, 2017, p.114)  
Slay-Westbrook, S. (2017). Respect-focused therapy: Honoring clients through the therapeutic relationships and process. Routledge.   
Epigenetics - "the study of how certain genes can be activated or deactivated by life experiences"  (Shebib, 2022)
Shebib, B. (2022). Choices: Interviewing and counselling skills for Canadians (8th ed.). Pearson Canada.  
"...you are the product of ongoing interactions between your genes and your experiences—such interactions are at the core of a field of study known as
epigenetics. But epigenetics isn’t just about you: We now know that the experiences you have during your lifetime can be passed on to future generations. This is a fundamentally
different way of thinking about who we are and how we are tied to both our ancestors and descendants".(Pinel & Barnes, 2021) 
Pinel, J. P. J., & Barnes, S. J. (2021). Biopsychology (11th ed.). Pearson.
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A new episode of "Serve the Team" is available! Listen to the dynamic conversation with Sacha Thompson about inclusive leadership. We explore how leaders can connect with their employees and nuanced ways to help people feel they belong and are heard. We discussed what leaders need from their organizations, in order to feel supported in their efforts to be inclusive, and how leaders can build their practice to think about diversity, equity, and inclusion, in a more universal way, rather than in the.narrow perspective typically seen in the policies organization use to check the box that DEI needs are being met. 
What was fascinating is how the conversation organically flowed into why self-care is so important for leaders today. I thoroughly enjoyed the conversation with Sacha and know you will too. I have added the resources recommended by Sacha to the show notes.

https://offerings.theequityequationllc.com/60DaystoSelfCare
https://a.co/d/iwDHgxj

cover art photo by Alexander Grey on unsplash.com


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Music provided by ikoliks, from Pond5

The beginning of a new year typically has us reviewing  the past year and reflecting on our annual successes and challenges. We set goals and expectations for ourselves and others to achieve over the next year. Do you intentionally reflect on your practice as a leader ? How are you feeling about the impact your practice is having on the team and organization?  Have you ever wondered how you missed something that should have been obvious to a leader? Effective leadership involves self-awareness, adaptability, and a commitment to growth and improvement.  Reflection offers a unique opportunity to gain awareness and insight into how others experience you as a leader. It also offers you the ability to supports others understand their practice through feedback provided with positive intent.

This episode explores the gift of reflection, how your practice will benefit from the exploration and identify areas of growth to develop.  Content includes an example  of leadership reflection and the value of seeking feedback from diverse sources  for the purpose of enhancing your practice to lead and support the team.  Every leader deserves the gift of reflection and must make it a priority to  receive it.
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Is your team driven to be creative and utilizing innovation in their pursuit for higher performance? Does your leadership style demonstrate commitment to the team taking calculated risks, trialing new patterns of thinking and sharing diver serve ideas. The catalyst for team creativity and innovation is psychological-gical safety. It is the tool that foster open conversation, diverse perspectives and the opportunity to collaborate beyond what has been considered before? This episode explores strategies for leaders to foster higher performance, innovative problem solving and learn from failure. Creating safe space for failure, setting a clear vision, providing autonomy and recognizing innovative thinking are crucial for leaders who want to  foster high motivation and accountability for creativity and innovation in their team. 

cover art attribution: Tim Mossholder; Unsplash
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Join me in a vital and candid conversation with global diversity, equity and inclusion leader Dani Gomez-Ortega, as she explains three basic elements crucial to supporting our transgender community in the workplace.  Dani reviews the terminology we need to both understand and honor to respectfully include transgender employees. She shares her passion, expertise and experiences regarding the challenges transgender individuals face in the workplace and important strategies organizations must take to increase the inclusivity and dignity of this demographic. Dani offers valuable insight on how the conditions of psychological safety serve our efforts to ensure those who want not only to survive but also thrive as valued members of our teams. The statistics shared by Dani are alarming and reinforce the need for organizations to prioritize strategies necessary for all transgender employees feel a sense of belonging and safety to bring their diverse and authentic contributions to the table. I am grateful for Dani's support of my own need to grow and understand behaviours that support transgender individuals and know you will also benefit from her approach to diversity, equity and inclusion. The release of this episode coincides with the Transgender Day of Remembrance ( also known as the International Transgender Day of Remembrance) which memorializes those who have been murdered as a result of transphobia.
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Music provided by ikoliks, from Pond5

Welcome to a new episode of Serve The Team. Listen in to a conversation focused on exploring how resiliency serves your leadership practice. 
Do you feel you are resilient? Do you have the capacity to face the inherent challenges of leadership?  and are you demonstrating the behaviors associated with resilience? How important is resiliency in your ability to lead your team and create the conditions for them to work in a safe space and develop their own resilience?

Leaders play a crucial role of role modelling behaviours that demonstrate how looking after themselves enhances their ability to be flexible, emotional available to others and persevere through tough times. Leaders who have higher levels of resiliency are better equipped to manage challenges, adapt to change, effectively handle adversity and maintain a positive outlook. Content includes a case study of a leadership team who must reset after significant setbacks within their teams and collaboratively consider the need and value of enhancing their resiliency skills to face challenges ahead of them, honour their self care and wellbeing needs and regulate their emotions. The availability of psychological safety provided the safe space for the reticent leaders to authentically explore how increased resiliency can serve their individual practice and team capacity. Shelly offers focused questions that can identify areas of resilience that require growth and ultimately expand your ability to serve the team .

Coverart Attribution: https://unsplash.com/photos/Sj0iMtq_Z4w?utm_content=creditShareLink&utm_medium=referral&utm_source=unsplash
Thanks for listening! Send your feedback, questions and podcast ideas to shelly@servetheteam.ca or follow me @


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Music provided by ikoliks, from Pond5