236: Supporting Your Customers Merge Conflict

Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.


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Frank: Twitter, Blog, GitHub
James: Twitter, Blog, GitHub
Merge Conflict: Twitter, Facebook, Website, Chat on Discord
Music : Amethyst Seer - Citrine by Adventureface


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Machine transcription available on http://mergeconflict.fm
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