Ask Rezzz Jason Resnick

Onboarding is a term that's thrown around quite often and it has a few different meanings. In the context of this show I'm referring to when a client becomes a client, how are you bringing them into your world.

What sort of process to you have that helps that client understand what this engagement is going to look like.

When you open up any box, there's a quick start guide right?

That's what you have to have for your clients.

The Ask Rezzz show is dedicated to being the most accessible and most valuable podcast for freelancers out there.

You can come on and get one-on-one coaching from me along with the support of the audience. Also get resources, strategies, and expert answers to your questions.

A celebration is in order! One full year, each and every day, I've answered a question you asked. Today for this special milestone episode, I invited Chris onto the show to throw his questions at me on your behalf.

I'll be honest, I really had no idea what Chris was going to ask me. He could've asked me anything at all. The only constraint was to stay within a certain time, the rest was up to him. I think you'll agree though, that he did an awesome job.

"I finished a large project with a client and sent a small gift to them based on something you said in the conversation we had a couple week ago. The response I got was insane! I received a message from them thanking me for the gift card. They then followed it up with 'no one ever does that for me, so I really really appreciated it.'"

If you are wondering how all this relates to your business, it doesn't. I just though that I would have some fun today in answering an oddball question so that you can maybe get a glimpse into other parts of my head.

If you absolutely need it to relate to business, the one thing I can say is to put yourself in a position where the odds swing in your favor.

You have to remember that it's a social network, the key word here is "social". That lends itself to the awareness stage, or visibility as this person puts it.

That doesn't mean you can't use it for sales, but from my experience, sales need to be at a deeper level on the platform, say in DMs, Lives, IGTV and that sort of thing.

I say "it depends" also because I think the product/service you are selling has to make sense to where the person is on Instagram.