How does Fashion win hearts & wallets with Omnichannel, Dominik? Episode #20

Retail o-Tones - Retail Experts on the Mic! Human meets Technology.

🇺🇸English Episode Dominik Olejko, Head of Insights & Analytics East Europe at H&M, talks about the importance of customer loyalty in the fashion industry. Dominik shares his strategies and valuable insights that you don't want to miss!

  • 👉 Loyalty Programs: How does the fashion industry create successful loyalty programs and exciting omnichannel experiences?
  • 👉 Personalization and AI: Learn how AI is used to personalize and optimize the customer experience.
  • 👉 Challenges and Successes: What challenges exist in implementing digital solutions, and how does Fashion overcome them?

📩 Did you enjoy the episode or have constructive feedback? Feel free to write to me here: Podcast@retailotones.com

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By the way, Zühlke Group, Diebold Nixdorf, and iXtenso - retail trends are supporter of the podcast this season, making it possible for me to offer you this live format for free.

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