12 Min.
Is a Customer Success Manager 100% Responsible for Retention? Talking Customer Success
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- Wirtschaft
This episode reviews an article from Topline Strategy that demonstrates why CSM’s only have so much control over churn and customer attrition. The reasons may surprise you!
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Send in a voice message: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/message
Support this podcast: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/support
This episode reviews an article from Topline Strategy that demonstrates why CSM’s only have so much control over churn and customer attrition. The reasons may surprise you!
---
Send in a voice message: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/message
Support this podcast: https://podcasters.spotify.com/pod/show/talkingcustomersuccess/support
12 Min.
Top‑Podcasts in Wirtschaft