MovingFast Tech Anke

Are you a technology leader looking to boost your customer satisfaction rates? Before you jump in with a solution, consider active listening. Engaging with customers to truly understand their needs and issues can offer a broader perspective and lead you to better solutions and products. 

We spoke with Dr. Erica Noll Webb, the senior research manager at Docker. Docker is a leading platform designed to help developers build, share, and run modern applications.

Dr. Webb shared her perspective on the importance of customer-centric innovation and other timely topics related to her work, including: 

- How early-stage startups can use UX and research to gain insights affordably and quick

- How to personalize the user journey

- How AI is affecting UX



Resources: 

⁠Erika’s LinkedIn⁠

⁠Erika’s Website⁠

⁠Understanding Your Users: A Practical Guide to User Research Methods (Interactive Technologies)⁠

⁠Measuring U⁠

⁠What Customers Want



Each MovingFast Tech Podcast, powered by profiq, features industry leaders from the trenches talking about staying ahead of the competition, the most disruptive new technologies, and their biggest challenges related to fast-moving technology. Topics we discuss include progressive programming languages, deployment techniques, AI and machine learning, and more.

Tech startups can use APIs in a variety of ways to expand their reach, improve their products and services, and increase their revenue. APIs enable startups to leverage the capabilities of other systems, services, and platforms to improve their own products and services, increase their distribution and revenue, and expand their ecosystem.

In this Moving Fast podcast, we interviewed Jason Harmon, the CTO from Stoplight.io. Stoplight is a fast-growing software company focused on helping companies Design, Document & Build APIs Faster and develop quality APIs with collaborative API-first design.

Jason answered in-depth questions about how APIs can be a boon for software startups, including:


Can an early startup benefit from platforms and tooling for design and development of APIs?
What are the benefits (short term and long term) that a startup could expect from applying API platforms and toolsets?
What are some of the top trends specific to APIs and software development that you’re seeing?

Jason has spent the last decade focused on APIs and solving API problems,  As the CTO at Stoplight, he leads a talented team that's specially equipped to develop tools to solve the software industry's API design problems.

MovingFast Tech Podcast #10: What’s working in DevOps and the latest tools and trends? Guest – Martin Prokes, VP Engineering at profiq.com
Martin Prokes, VP Engineering at profiq.com - a premiere software services company clients including Forge Rock, Divvy, Avast, and others - shares his experience with what’s working in DevOps and the latest tools and trends that are being used by small startups and large companies alike to help developers set up, develop, quality control, update and deliver software faster and more efficiently.

Evan Harris, CTO at TermScout, gives us a reality check on what’s happening with machine learning and AI. Many companies are talking about developing ML and AI - but what is the reality? What do tech leaders need to know to integrate AI and machine learning into workflows and software products - and what are the strengths - and the limitations of this technology today? 

Evan’s background implementing AI and machine learning as a CTO informs his perspective and provides listeners with interesting insights.

How do you create an effective, data-driven organization? Should startups start tracking engineering metrics early while the company is small? How do engineers respond to tracking metrics? What are the key metrics to monitor? To answer these questions and more, we spoke with Dan Lines. Dan is the former vice president of engineering and current co-founder and COO of Linear B, a platform focused on making engineering teams more productive. Dan is also the host of a great podcast and community called Dev Interrupted. Dan’s first-hand experience helps us fully understand the issues at hand when we are discussing efficiency and productivity in engineering. MovingFast Tech Podcasts are brought to you by profiq.com.

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Typically the CEO leads investor relations, but what is the CTOs role during a funding exercise? How can they best be prepared for their role in meetings and during due diligence? To delve into this important matter, we had the opportunity to speak with Natty Zola. Natty is a partner in Matchstick Ventures - an early-stage technology investor. Natty was the Managing Director for 6 Techstars Accelerators, has invested in over 80 companies and has mentorship experience with over 200 companies. Natty was also a startup founder who sold his company to AOL. His vast experience provides a very interesting perspective for our podcast discussion on how CTOs can best prepare and contribute to investor meetings. These MovingFast Tech Podcasts are brought to you by profiq.com.

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