Smart Business Transformation Ben Ramsden: Management Consultant, Commercial Strategy Director and Change Manager.

‘Transdisciplinary Behavioural Strategist’ Dr Richard Claydon joins us to explain how distrust, drag, distraction, disease and disengagement are costing the US economy $3 trillion dollars annually. We learn why Richard more closely aligns with Dilbert than McKinsey for delivering solutions. Further information: Richard’s website Dr Richard Claydon on LinkedIn Help keep the Smart Business [...]

‘Behaviour explainer’ Bri Williams joins us to explain the science of human behaviour and how to use it for your advantage in business. We learn that subtle and simple changes can lead to dramatically different outcomes. Can you afford to miss this episode? Further information: Bri’s website Predictably Irrational by Dan Ariely (on Amazon) [...]

Within the digital fog of business advice it can be difficult to hear from people who have been in the trenches of business transformation. For two decades Don Holley has been there supporting mid-tier organisation to transform. In this highly authentic interview he shares insights and honest feedback. Don is Managing Director of the Mindset [...]

We discuss the similarities and differences between change in: Blue vs. White collar workforces Government vs. Private Enterprise Australia vs. China Our guest, David Hales, brings a wealth of experience from Aviation, Government, Media, Banking and Financial Services in Australia and overseas. Related resource: Dr Jen Frahm’s Coversations of Change Podcast – with Dr Helen [...]

Transformations are tough, and during such times looking after our personal wellbeing too easily gets ignored. Do you know how to achieve sustainable high performance and resilience? We talk to one of the world’s leading authorities, Stuart Taylor, CEO of SpringFox. If you only do one thing today you should listen to this. Following Stuart’s [...]

The importance of Customer Experience is well known, but its criticality vs other important business priorities is less well understood. Graham Christie and Robert Kinkade of CX360 have delivered major pioneering projects in the world’s largest mobile phone company, global car brands, international airlines, major government departments, massive retail organisations and more. In this conversation [...]