Uncle Marv's IT Business Podcast Marvin Bee

Florida man Ron Cervantes join us to discuss some of the best "Florida man" tech stories. However, before diving into those tales, I had to rant about the frustrating issues I've been experiencing with my RMM provider, N-able, for the past two days. Their SSO issue prevented me from logging in and remotely supporting clients through their platform, which was a major inconvenience.

Uncle Marv visits the Kaseya headquarters in Miami and interviews Nadir Merchant, the General Manager and Chief Technology Officer for Kaseya's IT Operations suite. They discuss Nadir's role in overseeing products like Autotask, BMS, IT Glue, ConnectBooster, and My IT Process, as well as Kaseya's approach to integrating AI into their offerings.

Uncle Marv shares his experience visiting the Kaseya corporate offices in Miami. He addresses concerns from listeners about the visit and provides insights into Kaseya's products, pricing, and future plans.

Uncle Marv rants about the importance of using proper cable testing tools and the frustration of dealing with subpar work from other service providers. Juan Fernandez from SuperOps joins the conversation, and they discuss the value of time, firing problematic clients, and the mindset shift required for business growth.

Uncle Marv interviews Paul Green, a marketing expert specializing in helping managed service providers grow their business. Paul shares valuable insights on common marketing mistakes MSPs make and strategies to effectively market their services.

Uncle Marv interviews Brook Lee, the new Director of Channel at ScalePad, to discuss her recent career move and her plans in her new role. Brook shares insights into her decision to join ScalePad, her responsibilities, and her goals for supporting MSPs with ScalePad's suite of products.