149 episodes

The podcast for event professionals featuring the leading innovators in the industry. We cover the latest innovations in event technology, case studies of successful events, new thinking in event design, and exciting destination updates.

Skift Meetings Podcast Skift Travel News

    • Business
    • 5.0 • 1 Rating

The podcast for event professionals featuring the leading innovators in the industry. We cover the latest innovations in event technology, case studies of successful events, new thinking in event design, and exciting destination updates.

    Elevating by Example

    Elevating by Example

    Timothy Glanzer, CMP, is the founder and CEO of Elevated Meeting Solutions. A former banker, he spent three decades working in various MGM Resorts International properties in Las Vegas before founding his company.
    A full-service meetings and events company, Elevated helps with sourcing and planning gatherings for as few as 25 to around 180,000 who gather in Las Vegas for CES, the world’s largest tech event.

    Las Vegas as an Events Destination
    Based in Las Vegas, Glanzer has watched the city grow into a sports and entertainment capital, including being the main stage for Super Bowl LVIII, the city's first time of hosting. This came months after the city hosted it's F1 event, with Glanzer and his team producing an experience for 650 VIPs during F1 last year in Las Vegas. 

    Wellness a Must-Have
    Self-care is not something Glanzer takes for granted. Wellness must be a priority, not a side conversation, he says. His company has created the Elevated Wellness platform which is a 360-degree immersion of the senses designed to provide a healthy meeting environment. 
    Glanzer Leads by Example
    When Glanzer brings on a new team member, he stresses the three Vs — your voice, vision, and value. “There's no greater asset than your team and you really have to put in the effort and it takes time and you have to prioritize your time around them,” he says. 
    Being Accountable  
    Glanzer has both a personal and professional advisory board from all walks of life. He reaches out to his professional advisory board all the time on any type of decision regarding Elevated. Another advisory board helps him in his personal life.
    Glanzer has a long tenure of involvement in the meetings and events community where he has been a CMP since 2000. He currently sits on the EIC CMP Governance Committee as Past Chair, is part of the SITE Mountain West Chapter Events Committee, and is active in the UNLV Hotel School Mentor program.

    • 56 min
    Bridging Life Sciences and Hospitality

    Bridging Life Sciences and Hospitality

    Bonnie Grant is the executive director of PHL Life Sciences, a division of the Philadelphia Convention and Visitors Bureau (PHLCVB). She is proud of her work in helping Philadelphia generate economic impact and employment opportunities. Her role involves sales and supporting associations in planning their meetings, including site visits and media strategies. She is passionate about connecting the life sciences and hospitality in her hometown.
    Grant began her career in higher education as a public relations professional, where she helped recruit students and position educational institutions. She then moved on to work under two mayors for the city of Philadelphia, where she was responsible for special events, festivals, and parades. She also worked for the Philadelphia Eagles, running community initiatives and events for a few years. Eventually, she joined the Philadelphia Convention and Visitors Bureau, specifically for their Business Development Division for PHL Life Sciences. Her role there is to market the city as a destination for life sciences meetings.
    Life Sciences' Unique Challenges
    While life sciences is a popular sector for destination marketing organizations to focus on, Philadelphia has taken it up a notch by creating a separate division complete with an advisory board. PHL Life Sciences not only promotes the city as a meeting destination but also highlights the advances of the local life sciences community.
    The scope of life sciences is broad, as is the range of associations that run meetings in the city. From citywide conferences led by professional teams of planners to smaller meetings run by volunteers or assistants, PHL Life Sciences is there to help.
    Unique Destination Opportunities
    Grant enjoys bridging life sciences and hospitality and seeks more opportunities to showcase the city's assets to attendees and leadership. Where possible, she pushes for dedicated sessions to explore the destination's offerings.
    One of many venues she invites attendees to explore is the Barnes, a museum and education space that houses the impressive collection of impressionist art collected by Dr. Albert C. Barnes. Dr. Barnes co-invented the antiseptic Argyrol and later became an art collector and sponsored artist William Glackens to purchase art in Europe.
    Looking to the Future
    Grant is confident that Philadelphia will remain a premier destination for life science meetings and events. She will continue actively looking for ways to streamline the RFP and destination selection processes. PHL Life Sciences is focused on connecting local resources with scientific minds and removing logistical challenges so that meetings and events in Philadephia can be memorable experiences.

    • 33 min
    Building Human Connection and Communities

    Building Human Connection and Communities

    Not many can say they grew up in the events industry, but Gregg Talley can. He has been at it for more than four decades.
    Gregg H. Talley is the chief executive officer of Talley Management Group, an association and event management firm that works with U.S. national global associations. Talley also has an affiliated association and event management firm in Africa. With a degree from Georgetown University’s School of Foreign Service in International Relations, he utilizes those skills to manage and consult with national and international organizations and boards.
    Talley has personally managed hundreds of events globally for associations, societies, corporations, and fraternal organizations. One of his largest convention events is the 50,000+ attendee International Convention of Alcoholics Anonymous.
    All in the Family
    Talley’s father, who had been a 25-year employee of Mobil Oil, was contacted by a high school classmate who was publishing major medical journals. He was also tasked with managing their associations. This led to him starting one of the earliest association management companies, and Talley remembers dinner conversations focused on its inner workings.
    While attending college in Washington, D.C., Talley helped out whenever the company that had become the largest medical association management company in the country was running an event in town.
    The Value and Impact of Business Events
    Meetings and conventions have a huge global impact, both economically and socially. Talley describes the industry’s evolution from contracts jotted down on the back of napkins to today when a 25-page contract for a small meeting is not unusual. Global business is one of Talley’s focuses.
    Talley highlights the social impact of associations and events and advocates for transformational change, economic development, and social progress, particularly in underserved communities and regions.
    One Voice
    Talley expresses his frustration that the industry hasn’t come together to speak with one voice globally.
    AI
    The prevalence of AI is forcing companies to define why they exist, he says.
    People are Attending Less Events
    Attendees are more discerning about the events they attend. What surprises him is that there is no more focus on event redesign with this fact in mind.
    Data Mining
    Talley believes the industry is not mining enough data to understand the audience and their wants.
    Global Strategy
    Talley sees one of the defining issues for the industry as being how the Global North and South are integrated. The need for a global pricing strategy to address disparities and promote inclusivity across different regions is discussed, reflecting the importance of equity in event planning. Leadership qualities, including curiosity, accountability, and building human connections and communities, are important to Talley, as is fostering a culture of learning and innovation.

    • 53 min
    Venturing Beyond Boundaries

    Venturing Beyond Boundaries

    Joe Rivers is the director of experiences and partnerships for Czarnowski Collective, a group of studios that have come together to provide event production, fabrication, and trade show agency services.
    Rivers discusses his journey as an event professional, starting as a brand ambassador and tour manager before transitioning into business development. He emphasizes the importance of experiential marketing and the value it brings to brands and agencies. Rivers also talks about event planning, production, and execution and the importance of engaging all five senses in experiential activations.
    His travels also influence the experiences he creates as he has explored 29 countries and 36 states. Rivers believes that events will become more focused on individual experiences and that brands will continue to hold their own events to create a stronger connection with their audience. He also discusses the impact of AI on the industry, the challenges of sustainability, and the importance of gratitude, patience, and adaptability in leadership.
    Chance Led to Events Industry
    Serendipity is how Rivers is connected to the events industry. He landed a job as a brand ambassador for Budweiser, working with the Clydesdale horses. He also was a tour manager for Cupcake Vineyards Wine and manned a mobile bar with its wine on tap that would be set up at food and music festivals. In 2019, he transitioned into the business development side of events.
    The Importance of Why
    He shares his experiences with others, highlighting activities that impress him and explaining why.
    At this year’s SXSW, he was taken by Tide Detergent’s activation, which featured a bar themed around Tide’s newest product, a fiber tile called Tide Evo. The experience invited guests to touch and feel the product simply but creatively and effectively.
    Risk Can be a Good Thing
    As the industry evolves, Rivers predicts events will continue to be geared toward individual experiences. In addition, brands will increasingly create their own events. An example is Tesla, which has owner events. If he could change one thing in the industry, it would be risk-taking.
    According to Rivers, events should stir four emotions: love, fear, hope, and nostalgia. Gratitude is another emotion that has helped Rivers.

    • 50 min
    Driving Economic Growth Through Storytelling

    Driving Economic Growth Through Storytelling

    Visit Phoenix is redefining its role in the community. It is positioning itself as a key player in economic development through strategic storytelling and event management. Lorne Edwards, chief sales officer at Visit Phoenix, highlighted the organization's commitment to driving visitation and showcasing Phoenix's unique cultural narrative.
    Behind the Scenes of the Super Bowl
    Hosting the Super Bowl required extensive preparation behind the scenes, making it the standout experience for the Visit Phoenix team. Edwards recounted the emotional impact and pride of executing such a prestigious global event, emphasizing the meticulous planning involved.
    Shifting Planner Conversations to Intellectual Capital
    The dialogues between Visit Phoenix and event planners have evolved significantly. There is now a greater emphasis on intellectual capital and immersive experiences over mere logistics. Jane Vukovich, director of destination services at Visit Phoenix, agreed that integrating the destination's culture and intellectual strongholds into events has become a priority.
    Collaboration Is Key
    Reflecting on the pandemic's impact, Edwards expressed the necessity for enhanced collaboration within the meetings industry, calling for transparent conversations and joint efforts to elevate the industry's profile. The goal is to foster partnerships enabling the city to leverage its intellectual and cultural assets during events fully.
    Through innovative storytelling, attention to detail in massive undertakings like the Super Bowl, and a shift towards integrating intellectual capital into events, Visit Phoenix sets the bar for destinations eager to make a lasting impact on visitors and residents alike.

    • 41 min
    People, Moments and Memories

    People, Moments and Memories

    Rob Adams, the CEO and owner of Bishop-McCann, has a storied career that took a dramatic turn from a 12-year stint at tech giant Microsoft to the helm of a premier events company. Adams' transformation journey reveals some profound insights he's gathered along the way. From the simple yet profound mission of creating joy to savoring unique experiences and benefiting from the mindset shift of younger generations, Adams sees a bright future for the meetings industry.
    From Tech to Events
    Adams started his career in events with a remarkable transition from a 12-year tenure at Microsoft. Adams enlightened listeners with his decision to shift gears, a move that left his colleagues perplexed. Adams' rationale for such a change was steeped in potential rather than just parties.
    Creating Joy
    Bishop-McCann's mission statement — 'We create joy' — might seem simplistic in wording, yet it embodies the company's profound impact on its clients. Adams stressed the significance of this mission and emphasized the pivotal role of joy.
    Savouring the Experience
    Adams also revealed a personal practice he maintains during events: taking a solitary moment to create a "mental picture" capturing the essence of the gathering, a practice that encapsulates the fleeting beauty of human interaction and celebration.
    Events: A Trilogy of People, Moments, and Memories
    Adams eloquently distilled the essence of events into three elements: people, moments, and memories. This philosophy underscores the sensory richness of events, an experience Bishop-McCann strives to perfect. By accentuating the individual attendee experience, Adams envisions a future where events are tailored to create lasting, positive impressions for each participant.
    Generational Influence: A Forward-Thrust for Industry Change
    According to Adams, younger generations have become catalysts for transformative change across the meetings industry. Their demand for balance, transparency, and defined career development have become benchmarks that benefit all workers. Bishop-McCann has embraced these changes, instituting policies like unlimited vacation, which Adams acknowledges were "influential" and accepted as a boon by all age groups within the corporation.
    The Benefits of Competitor Collaboration
    Adams wished for the meetings industry to emulate the collaborative spirit demonstrated during the COVID-19 pandemic. Encouraging an open exchange of ideas among competitors could, in Adams' view, drive collective improvement and innovation within the industry, a sentiment that resonates with Bishop-McCann's inclusive and progressive ethos.

    • 40 min

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