Patient Experience Radio Patient Experience Network

Ep 42: Royal Cornwall Hospitals Trust - Cornwall and Isles of Scilly End of Life Learning Path
 
Introduction by Ruth Evans, Managing Director of PEN.
Interview with Suzanne Adams.
This project was a finalist in the “Partnership Working to Improve the Experience” category as part of PENNA 2019. 
For more information please go to our website: http://patientexperiencenetwork.org/
To watch the video presentation please visit: https://youtu.be/QgiVVlhawpQ
 
Follow us:
Twitter: @PEN_NEWS
Facebook: https://www.facebook.com/patientexperiencenetwork/
LinkedIn: https://www.linkedin.com/company/patient-experience-network/
Instagram: https://www.instagram.com/patientexperiencenetwork/
@RCHTWeCare @PEN_NEWS #PEN10 #PENNA2019

Webinar recording from 24 May 2022.
 
The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the UK. The aim of the awards is to improve patient and staff experience by sharing and celebrating best practice. With over 20 categories in this year’s awards, there is an opportunity for a diverse range of teams to showcase their work.
In this podcast, we discuss what makes a successful entry with our Question & Answer Session. Our panelists, consisting of judges and previous winners (from NHS trusts and industry), answer questions posed by prospective PENNA entrants on all things submission related. The conversation includes top tips on how to ensure you demonstrate the impact of your work on patient and staff experience.

Webinar recording from 24 May 2022.
 
The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the UK. The aim of the awards is to improve patient and staff experience by sharing and celebrating best practice. With over 20 categories in this year’s awards, there is an opportunity for a diverse range of teams to showcase their work.
In this podcast, we consider what makes a successful entry. Our panelists, consisting of judges and previous winners (from NHS trusts and industry), discuss how to use the judging criteria to create an impressive case study from your work. The conversation includes top tips on how to ensure you demonstrate the impact of your work on patient and staff experience.

Webinar recording from 24 May 2022.
 
The Patient Experience Network National Awards (PENNA) recognise best practice in patient experience across all areas of health and social care in the UK. The aim of the awards is to improve patient and staff experience by sharing and celebrating best practice. With over 20 categories in this year’s awards, there is an opportunity for a diverse range of teams to showcase their work.
In this podcast, we considered what makes a successful entry. Managing Director of PEN, Ruth Evans, and Group CEO of Picker, Chris Graham, discuss how to use the judging criteria to create an impressive case study from your work.

Ep 48: County Durham and Darlington NHS Foundation Trust - CDDFT Cancer Patient Experience Programme



Introduction by Ruth Evans, Managing Director of PEN.

Interview with Clare Doney

This project was a finalist in the “CPES Award” category as part of PENNA 2019.


For more information please go to our website: http://patientexperiencenetwork.org/
To watch the video presentation please visit: https://youtu.be/sTTBlcO59qM


Follow us:

Twitter: @PEN_NEWS
Facebook: https://www.facebook.com/patientexperiencenetwork/
LinkedIn: https://www.linkedin.com/company/patient-experience-network/
Instagram: https://www.instagram.com/patientexperiencenetwork/
@CDDFTNHS @PEN_NEWS #PEN10 #PENNA2019

Ep 47: Tameside and Glossop Strategic Commission & Tameside and Glossop Integrated Care Foundation Trust - Partnership Engagement Network (PEN)


Introduction by Ruth Evans, Managing Director of PEN.

Interview with Jody Smith

This project was a finalist in the “Integration and Continuity of Care” category as part of PENNA 2019.


For more information please go to our website: http://patientexperiencenetwork.org/
To watch the video presentation please visit: https://youtu.be/veg_Ys-vjXI


Follow us:
Twitter: @PEN_NEWS
Facebook: https://www.facebook.com/patientexperiencenetwork/
LinkedIn: https://www.linkedin.com/company/patient-experience-network/
Instagram: https://www.instagram.com/patientexperiencenetwork/
@tandgicft @TGCCG @PEN_NEWS #PEN10 #PENNA2019