24 min
Tales : Spirit-Less Air Tales From Corporate
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- Éducation
The chaos of flight delays and cancellations recently angered and disappointed thousands of people, leaving airline employees on the front line to receive their wrath.
How do the communications flowing from the top at corporate impact the success of their business?
Regardless of the name of the airline or company, factors like timing, tone and delivery of communications can make all the difference in people’s perceptions and likelihood to do additional business with your firm.
The chaos of flight delays and cancellations recently angered and disappointed thousands of people, leaving airline employees on the front line to receive their wrath.
How do the communications flowing from the top at corporate impact the success of their business?
Regardless of the name of the airline or company, factors like timing, tone and delivery of communications can make all the difference in people’s perceptions and likelihood to do additional business with your firm.
24 min