Here to help salon owners master the skills they need for bigger profits and a fuller life.
Delegation for Salon Owners (Part Two)
You can't do it all - and neither should you try! Rounding off our discussion on delegation this week. Enjoy that feeling of liveration and share your success! email@example.com
Delegation for Salon Owners (Part One)
Delegation is a vital skill for salon owners and there's a limit to what you can achieve on your own. Having no team is not an excuse!!
In this episode we unpack some of the reasons why you might be resistant to delegation.
Lessons from Lockdown
I've spent the last few weeks helping salon owners through one of the most disruptive events in our industry for decades.
There is opportunity there, for sure, but only if we learn from the experience. In a very different type of podcast from my usual, I share the questions I've been asking salon owners to help them with theor 'lessons from lockdown'. I hope it helps you too!
Work On Your Business - with special guest Adam Turner
There's a lot of advice out there. Some of it great. Some of it . . . questionable. And even old adages sometimes fly in the face of common sense or best practice.
As salon owners we are old again and again to "Work ON your business, not just IN it".
But what does that actually mean for us? Do you HAVE to work on your business? What if you quite like working in it?? And what should the split between to two look like?
In a change of format, this week I talk to my friend Adam Turner about this and get his thoughts.
Dealing With Sabateurs
Have you had to deal with an employee who tries and sabotages all your efforts? And no matter what you say, this employee will always find a way to undermine you? Some people on your team might find your decisions as a manager or business owner inconvenient for them. But this is no excuse for anyone to show a lack of commitment and support for your goals. When you suspect team sabotage is happening, that needs addressing now.
What can you do?
Imagine having a member of your team who just doesn’t want to perform as they are expected because they did not like one of your decision. Instead of coming to you and talk about their disdain, they will show you a bad working behaviour. Employees like this will make it impossible to run a growing business. A team sabotage, if not dealt with accordingly will surely ruin your chances of growing your business.
Team sabotage can also be costly when you’re starting out. It can destroy your business reputation, create team politics and make you less profitable.
There are people who don’t like to play by the rules and make a positive impact on your business. but there are also people who rave about your ideas and are loyal to the business. As they say – it only takes one bad apple! Take a closer look at your employee’s performance and behaviour. Employees who don’t make a positive impact on your team can slowly ruin other employees performance, spirit, and motivation.
In this video, I’ll talk to you about the different types of employees and how to spot them. In particular I’ll talk about people who may be sabotaging your business and what you can do about them.
Pay Yourself Properly
You've heard this time and again and I'm saying it again now,
"If you want to build your business, you've got to pay yourself properly".
I estimate that around 70% of the salon owners I meet could not afford to pay themselves if they followed the same pay structure as the rest of their team.
Some of you might be thinking that paying yourself more is an odd way to be successful. But it isn't. Giving yourself compensation for the many things you do is what pushes you forward and motivates you in the longer term.
As business owners, it's only natural to think of ourselves last. We see some kind of prowess in sacrificing our own time and sometimes even our own pay. We are willing to do anything to ensure the success of our business. While this trait may seem admirable, you still need to pay your bills and buy food to eat
Initially, you may not be able to afford to pay yourself properly and that's perfectly fine. Just as long as you're compensating yourself for the work that you do, even if it's just enough to get by. However, as your business grows, make sure your pay grows with it too. Make sure to give yourself competitive and fair pay.
As the business decision maker, you have complete control over your finances. You decide how much money to allocate to operations, on marketing and, of course, how much to pay yourself. And with no one to tell you what to do, you may give yourself a hard time seeing the fine line. The line that separates between taking profits to reward yourself and re-investing in your own business.
You need to pay yourself properly to have the financial motivation to make great business decisions for continued growth. I have here a three-step process to give yourself the proper pay rise. Let's get you started on earning what you're worth!
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Great guy - great advice
Phil is always helpful with his advice which he gives to do many free of charge. Thanks Phil x
Fantastic & invaluable
Excellent, useful advice on every aspect of running a salon