22 min

Dealing with difficult people - angry or complaining customers The "Skills with People" Podcast

    • Business

Phil and Alex Gould discuss training they provided for a software company who were keen to equip their technical engineers for handling unhappy customers more effectively when things went wrong.

  • All rights reserved

Phil and Alex Gould discuss training they provided for a software company who were keen to equip their technical engineers for handling unhappy customers more effectively when things went wrong.

22 min

  • All rights reserved

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