25 episodes

The podcast for all temporary and agency workers. If you’re unsure of your rights, unsure how to find work, or just plain unsure, we’re here to help. It’s all too easy to be exploited, so your expert host, Julia Kermode, will empower you to succeed.

Empowering Agency Workers Julia Kermode

    • Business
    • 5.0 • 4 Ratings

The podcast for all temporary and agency workers. If you’re unsure of your rights, unsure how to find work, or just plain unsure, we’re here to help. It’s all too easy to be exploited, so your expert host, Julia Kermode, will empower you to succeed.

    038 What Does True Inclusivity Look Like In Recruitment? Part 2 of 2

    038 What Does True Inclusivity Look Like In Recruitment? Part 2 of 2

    "Rhetoric is just hot air if you don't translate what you're saying into action."  In the second of a two-part special, we're continuing our chat with Emma Freivogel of Radical Recruit about truly inclusive recruitment.

    We all know that people with protected characteristics cannot legally be discriminated against, but have you stopped to think about other types of people?  Unfortunately homeless people, ex-offenders, care-leavers, people with disadvantaged backgrounds don't have any such protections, so there is no regulation of how they are treated in the workplace and no legal recourse if they are discriminated against.

    Today's episode is hard hitting, Emma is brutally honest in how she thinks we don't do enough to be genuinely inclusive.  For example, it's all well and good to identify unconscious bias in a workplace, but then you have to actually take action.  And anyway, shouldn't we be aiming for being consciously unbiased?

    If you think you're inclusive, you need to listen to this to be challenged and make sure you really are!  In short, Emma has set out to prove that with the right support anyone can get a job they like and build a life they love.
    About Emma Freivogel
    Emma spent 17 years working with people who are largely under-represented in the labour market due to their protected characteristics and/or really tough backgrounds.  These are vulnerable people with so much to give, but are not given a chance.  Prior to Radical Recruit, Emma managed return to work services but found these were diluted down versions of what these people needed and deserved.  She also noticed that recruitment agencies often inaccessible to radical people, so she decided to challenge the status quo and bring about radical change.

    Contact Emma:        

    • 23 min
    038 What Does True Inclusivity Look Like In Recruitment?

    038 What Does True Inclusivity Look Like In Recruitment?

    “Everyone wants to work, I don’t know anyone that wants to spend a life in poverty.”  In the first of a two-part special, we chat to Emma Freivogel of Radical Recruit about truly inclusive recruitment.  She works with radicals, people who have huge amounts to offer any employer but their background often means it is difficult to gain employment.  This is truly inspirational stuff, including:

    Why "we are an equal opportunities employer" is nothing to be proud of;
    Evidence of the unique skills and advantages that radicals can bring to employers;
    The amazing success story that led to Emma setting up her business;
    Why we all need to open our eyes and see beyond someone's background.

    If you think you're inclusive, you need to listen to this to be challenged and make sure you really are!  In short, Emma has set out to prove that with the right support anyone can get a job they like and build a life they love.
    About Emma Freivogel
    Emma spent 17 years working with people who are largely under-represented in the labour market due to their protected characteristics and/or really tough backgrounds.  These are vulnerable people with so much to give, but are not given a chance.  Prior to Radical Recruit, Emma managed return to work services but found these were diluted down versions of what these people needed and deserved.  She also noticed that recruitment agencies often inaccessible to radical people, so she decided to challenge the status quo and bring about radical change.

    Contact Emma:        

    • 30 min
    037 Why We Should Abolish Umbrella Preferred Supplier Lists

    037 Why We Should Abolish Umbrella Preferred Supplier Lists

    Temporary workers and contractors will often be required to be paid via an umbrella company and often recruitment agencies operate a preferred supplier list (PSL) of umbrella companies that their worker can choose from.  In this episode, IWORK's founder, Julia Kermode, discusses why she thinks umbrella PSLs should be abolished.  She has proposed this as one of her recommendations in response to the government's consultation on the umbrella market.

    It seems that protecting contractors and temporary workers are no longer the central reason for having a preferred supplier list of umbrellas.  In recent years PSLs have become increasingly rotten due to the scale of financial (and other) incentives taking place between umbrellas and recruitment agencies in exchange for inclusion on a PSL.  This is just one reason why PSLs should be abolished, which turned out to be a controversial opinion when Julia recently posted about the subject on social media.

    There many additional reasons for abolishing PSLs, not least because temporary workers and contractors should be able to choose their employer!  In no other industry is it acceptable to force someone into an employment arrangement not of their choosing.

    Of course there are reasons in favour of having PSLs which Julia also discusses.  She also offers some advice to temporary workers and contractors faced with a PSL of umbrellas that does include their preferred choice of umbrella.

    You can see the video of this podcast here if you prefer to watch rather than listening in isolation.

    • 26 min
    036 Loan Charge Settlement Proposal

    036 Loan Charge Settlement Proposal

    Today we’re honoured to talk to two of the lead creators of the Loan Charge settlement proposal, Sarah Gabbai, tax lawyer at McDermott Will & Emery; and Keith Gordon, tax barrister at Temple Tax Chambers.  The Loan Charge is a piece of legislation that seeks to charge people tax on income that they received going back 10 years or more.  Thousands of contractors are affected, many of whom had no idea that their income had not been properly taxed.
    Some of those affected were recommended the loan scheme by their recruitment agency, some had no choice about signing up to the scheme, and some had no idea that they were in a so-called loan scheme.  The tax bills being sent to those affected are huge and impossible to pay,  so we wanted to find out more about the settlement proposal.
    Join us to hear about:

    What actually is the loan charge and how it came about;
    The dire impact of the legislation on those affected;
    Why the loan charge settlement is needed;
    What the proposal would mean in practical terms;
    Who should have ensured the income was taxed in the first place.

    Both Sarah and Keith are eminent experts in this space, so it is well worth a listen!
    About Sarah Gabbai
    Sarah is a senior UK corporate and international tax lawyer at McDermott Will & Emery where she supports clients across a full range of tax matters.  She is a fellow and member of the Chartered Institute of Taxation and achieved recognition in The Legal 500 UK 2020 – 2022, Corporate Tax, Recommended Lawyer.  Sarah is a well-known commentator on loan charge issues, including recently appearing on BBC Radio 4’s Moneybox programme to discuss the settlement proposal.
    For more information:      
    About Keith Gordon
    Keith is a barrister practicing at Temple Tax Chambers in London where he advises on all tax matters.  Keith has represented taxpayers (both personal and corporate) at all levels from the First-tier Tribunal to the Supreme Court in statutory appeals as well as in judicial review claims and High Court actions for the recovery of taxes overpaid.  Keith practised as a chartered accountant and chartered tax adviser before qualifying as a barrister.
    For more information: 

    • 33 min
    035 Why You Need To Know About Corporate Criminal Offence

    035 Why You Need To Know About Corporate Criminal Offence

    The recruitment sector pays salaries to millions of temporary workers and contractors, and this volume of money makes it a target for potential tax evasion.  In 2017 new legislation was introduced, the Criminal Finances Act, which makes failing to prevent tax evasion a ‘Corporate Criminal Offence’.  Some contractors have unknowingly been involved in tax evasion, so we chatted to Sam Dean who has lead responsibility for HMRC’s corporate criminal offence work.
    Sam gives us an easy to understand overview of the legislation, what to do if you think you might be involved in facilitating tax evasion, and details of HMRC’s current work in this area – which includes the recruitment sector.
    There are lots of key takeaways from this episode, here are just a few of ours:

    The more guidance and communication that HMRC disseminates, the less someone can argue that they didn’t know about it;
    Without due diligence processes in place it’s hard to see how a company could mount any defence;
    The danger is thinking it’s someone else’s job in the supply chain to do the due diligence, but actually everyone should be doing it;
    Some companies are pulling out of mergers & acquisition deals if they are concerned about CCO risk;
    Waiting to see if competitors are prosecuted before taking action is incredibly risky – it’s a conscious decision that is not a defendable position.

    Resources:
    Corporate Criminal Offence self-reporting portal
    Reasonable preventative procedures (HMRC guidance)
    HMRC Guidance on supply chain due diligence
    Check if you might be involved in tax avoidance (HMRC guidance and tool)
    Call for evidence about the umbrella market
    Mini umbrella fraud – HMRC guidance
    About Sam Dean
    Sam joined HMRC in 2009 and his career has centred around enforcement and investigation areas, mainly in and around offshore non-compliance. In his role as Assistant Director in Fraud Investigation Services, Sam is HMRC’s lead for all matters relating to Corporate Criminal Offence.  In recognition of his achievements, Sam won Outstanding Young Professional at the Tackling Economic Crime Awards in 2021.

    • 40 min
    034 Smart Works - Confident Dressing For Interview Success

    034 Smart Works - Confident Dressing For Interview Success

    Looking the part is helpful when it comes to getting a job, but what if your circumstances prevent you from having anything suitable to wear for an interview?  This happens to more people than you might imagine, and fortunately there are support services that can help.  Today, we’re talking to a fantastic charity, Smart Works, about empowering women by giving them the clothes, practical skills and confidence they need to succeed.
    In short, Smart Works supports their clients to secure a job.  But it’s more than that.  Gaining financial independence is transformative, improving individual lives, the lives of their families and communities.  Jan Iceton, Chair of Smart Works Manchester, tells us more and these are just a few insights from our chat:

    When going for an interview aim to wear something that makes you feel the best version of yourself.
    Try not to wear clothes that are out of character, you should still look like you!
    Often the biggest barrier to securing employment is simply having a disadvantaged background.
    Employers could (and should?) be more open-minded when trying to fill available positions, particularly where there are shortages of workers.
    Smart Works services are available throughout the UK and via centres in Birmingham, Edinburgh, Leeds, London, Manchester, Newcastle and Reading

    It seems to us that Smart Works clients get such a confidence boost that they’re almost a different person afterwards.  In Jan’s words, “It’s not a hand out, it’s a hand held.”  Truly inspirational stuff!
    About Smart Works
    Smart Works is a UK charity that uses the power of clothes and coaching to transform a woman’s confidence.  Their service is carefully designed, with kindness and respect at the heart of everything they do.  It is about much more than the clothes their clients are gifted: it is about what the clothes allow each woman to become.  When she looks in the mirror, she begins to see hope and possibility for a better future.  Over 20,000 women have been empowered through Smart Works to date.  After their appointment, 95% feel more confident about succeeding in their next interview, 97% feel more confident in their new outfit and 93% are more aware of their strengths and skills.  Importantly, 62% secure a job within a month.
    Smart Works services are available throughout the UK and via centres in Birmingham, Edinburgh, Leeds, London, Manchester, Newcastle and Reading.
    For more information:        

    • 35 min

Customer Reviews

5.0 out of 5
4 Ratings

4 Ratings

Trigger Inside ,

A welcome addition to the store

Thanks to the pandemic, I've recently changed from full time employment into short-term contract based employment. I'd not been a temp for nearly 30 years, so my expectations & understanding was a little dated.
This podcast has helped me to become more aware of the marketplace and has developed my knowledge of what is acceptable & more importantly not acceptable in the short term employment workplace.
The host is clearly well versed on the subject & is able to convey the message clearly & concisely.

JMC mini ,

Empowering Agency Workers

This is definitely worth a listen if you’re on a temporary contract, or considering going temping, I shall certainly listen to future ones as a range of topics will be covered.

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