186 episodes

Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support.

Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy

Hospitality Mavericks Podcast Michael Tingsager

    • Business
    • 4.8 • 37 Ratings

Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support.

Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy

    #141 Dave Oakley, CEO at DOC Inc., on Going From Good to Great

    #141 Dave Oakley, CEO at DOC Inc., on Going From Good to Great

    As many of you know, ‘Good To Great’ by Jim Collins has had a huge impact on me and how I operate my business, so I couldn’t wait to have the ‘Good to Great’ Sherpa Dave Oakley on the show today. Dave helps leaders create breakthrough performance and cultures with his approach called LeadDifferent, and he is the CEO at DOC Inc.
    If you find your copy of ‘Good To Great’ is gathering dust on the shelf, or you're simply stuck with executing your ideas, this episode will give you some great practical wisdom about how to apply the leadership principles from Jim Collins. Tune in to this episode to learn more about Dave’s unique hiring process, having a do-not-do list, Packard's Law – and what Dave learnt from his high school Russian teacher.




    Links:
    ‘Good To Great’ by Jim Collins: https://www.amazon.co.uk/dp/0712676090/ (https://www.amazon.co.uk/dp/0712676090/)
    ‘Built To Last’ by Jim Collins: https://www.amazon.co.uk/dp/1844135845/ (https://www.amazon.co.uk/dp/1844135845/)
    ‘Great By Choice’ by Jim Collins: https://www.amazon.co.uk/dp/0062120999 (https://www.amazon.co.uk/dp/0062120999)
    ‘First, Break All The Rules’ by Marcus Buckingham: https://www.amazon.co.uk/dp/B00LY17B42 (https://www.amazon.co.uk/dp/B00LY17B42)
    Dave’s LinkedIn: https://www.linkedin.com/in/dave-oakley-2b77b87 (https://www.linkedin.com/in/dave-oakley-2b77b87)
    #11: Creating Grand Hotel Experiences With Andrew Mosley: https://www.hospitalitymavericks.com/podcast/episode/337278a8/11-creating-grand-hotel-experiences-with-andrew-mosley-general-manager-of-the-grand-brighton (https://www.hospitalitymavericks.com/podcast/episode/337278a8/11-creating-grand-hotel-experiences-with-andrew-mosley-general-manager-of-the-grand-brighton)


    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)


    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 14 min
    EPS 4 Digital Titans - Joel Robison Digital & Technology Director at Azzurri Group - Tech at Scale

    EPS 4 Digital Titans - Joel Robison Digital & Technology Director at Azzurri Group - Tech at Scale

    In this conversation, the insights of Joel Robinson, Digital and Technology Director at Azzurri Group which operates the Zizzi, Ask Italian and Coco di Mama brands, will make you reflect on and revisit your digital transformation journey.
    In this conversation, Joel and Michael dive into the definition of what digital transformation means and touch on these topics and their impact on business results:
    The power of having clear digital transformation outcomes
    Megatrends in hospitality technology
    Challenges around implementing technology
    The role of tech in helping solve the staffing crisis
    Cyber security
    If you are a hungry learner when it comes to digital transformation in hospitality I would recommend downloading a copy of the free report ‘DIgital Transformation of Hospitality’, created by Vita Mojo, Hospitality KAM-Media and us here at Hospitality Mavericks.
    We have interviewed more than 100 leaders across the hospitality industry to understand where they are, how they are adapting to change, and how the future looks when it comes to digital transformation.
    You can download the report via the link https://resources.vitamojo.com/digital-transformation-hospitality-report (here)
    The Digital Titans series is brought to you by the wonderful people at Vita Mojo - the technology company powering the best food and drink businesses in the UK and Europe.
    Learn more about Vita Mojo here👇
    https://www.vitamojo.com (https://www.vitamojo.com)


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 51 min
    #140 Lorraine Copes, Founder of Be Inclusive Hospitality, on Supply Chain Transparency

    #140 Lorraine Copes, Founder of Be Inclusive Hospitality, on Supply Chain Transparency

    Lorraine Copes has a far and wide background in procurement and diversity and inclusion. She’s the Founder of Be ​​Inclusive Hospitality – a not-for-profit organisation with a mission to accelerate racial equality in the Hospitality sector – and a Procurement Consultant. I’ve had Lorraine on previously on the Hospitality and the Infinite Game series discuss the role of diversity and inclusion, so I’m excited to have Lorraine on again to explore how the supply chain is an extension of your business.
    In this episode we discuss the overall role of the supply chain in hospitality, building fair and transparent relationships, scrutinizing bottom line costs, running a social enterprise – and the future of sustainability.
    Links:
    Hospitality and The Infinite Game #008: On Diversity and Inclusion with Lorraine Copes, Founder of Be Inclusive Hospitality: https://podcasts.apple.com/id/podcast/hospitality-and-the-infinite-game-008-on/id1350669816?i=1000539765687 (https://podcasts.apple.com/id/podcast/hospitality-and-the-infinite-game-008-on/id1350669816?i=1000539765687)
    #134 David Lockwood, MD of Neal's Yard Dairy, on Having a 10-year Plan: https://hospitality-mavericks.captivate.fm/episode/134 (https://hospitality-mavericks.captivate.fm/episode/134)
    #103 Amelia Rope, Founder of Hope and Patience, on Starting From Scratch: https://hospitality-mavericks.captivate.fm/episode/103 (https://hospitality-mavericks.captivate.fm/episode/103)
    Lorraine’s LinkedIn: https://uk.linkedin.com/in/lorraine-copes-mcips-ab614820 (https://uk.linkedin.com/in/lorraine-copes-mcips-ab614820)


    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)


    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 48 min
    #139 Josh Sharkey, CEO at meez, on Leadership Decisions in the Kitchen

    #139 Josh Sharkey, CEO at meez, on Leadership Decisions in the Kitchen

    Josh Sharkey is the founder and CEO of meez, the recipe tool for professional chefs. With over 20 years of experience in the restaurant industry, Josh launched the culinary technology company in 2020 to provide chefs the home for all their recipes, menus, and ideas. The interactive database helps users ideate, organise, search, collaborate, share, and ultimately execute their vision.
    Josh has learnt a lot about starting and scaling a startup, which he shares on the show. We also explore the books that have made an big impact on him, the role of AI, the disruption of hospital food – and how cultures are finally changing across kitchens.
    Links:
    Peter Drucker: https://www.amazon.co.uk/Peter-F-Drucker/e/B000AP61TE (https://www.amazon.co.uk/Peter-F-Drucker/e/B000AP61TE)
    ‘Crossing the Chasm’ by Geoffrey Moore: https://www.amazon.co.uk/dp/0062292986 (https://www.amazon.co.uk/dp/0062292986)
    ‘The Innovator's Dilemma’ by Clayton Christensen: https://www.amazon.co.uk/dp/1633691780 (https://www.amazon.co.uk/dp/1633691780)
    ‘Play Bigger’ by Al Ramadan, Dave Peterson, Christopher Lochhead, Kevin Mane: https://www.amazon.co.uk/dp/0062407619 (https://www.amazon.co.uk/dp/0062407619)
    ‘Zero To One’ by Blake Masters: https://www.amazon.co.uk/dp/0753555204/ (https://www.amazon.co.uk/dp/0753555204/)
    ‘Lean Startup’ by Eric Ries: https://www.amazon.co.uk/dp/0670921602/ (https://www.amazon.co.uk/dp/0670921602/)
    ‘Measure What Matters’ by John Doerr: https://www.amazon.co.uk/dp/024134848X/ (https://www.amazon.co.uk/dp/024134848X/)
    #6: 'Only the Innovative Will Survive' With Joe Cripps, Co-founder and MD at Trail: https://hospitality-mavericks.captivate.fm/episode/6-only-the-innovative-will-survive-with-joe-cripps-co-founder-and-md-at-trail (https://hospitality-mavericks.captivate.fm/episode/6-only-the-innovative-will-survive-with-joe-cripps-co-founder-and-md-at-trail)
    Meez: https://www.getmeez.com/ (https://www.getmeez.com/)
    meez’s Instagram: https://www.instagram.com/getmeez/ (https://www.instagram.com/getmeez/)
    Josh’s Instagram: https://www.instagram.com/joshlsharkey/ (https://www.instagram.com/joshlsharkey/)
    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)
    Download Your Free Copy of From Fragile to Agile White Paper here👇
    https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/ (https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/)
    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 55 min
    #138 Matt Grimshaw, Founder of The Pioneers, on Culture as Your Competitive Advantage

    #138 Matt Grimshaw, Founder of The Pioneers, on Culture as Your Competitive Advantage

    Today we’re joined with the Founder of The Pioneers, Matt Grimshaw. The Pioneers are a team of culture engineers who help scale-ups to design and build the People Operating System they need to drive rapid and sustainable growth. It was great having Matt on the show to discuss how your company culture is a source of competitive advantage.
    We explore how to avoid burnout when scaling, meta cultures, having the courage to be different, open book management, defining growth – and lessons learnt from a philosophy teacher.
    Links:
    ‘Good to Great’ by Jim Collins: https://www.amazon.com/dp/0066620996/ (https://www.amazon.com/dp/0066620996/)
    ‘Team of Teams’ by Gen. Stanley McChrystal, Tantum Collins and David Silverman: https://www.amazon.com/dp/1591847486/ (https://www.amazon.com/dp/1591847486/)
    The Pioneers: https://thepioneers.co.uk/ (https://thepioneers.co.uk/)
    #80 Henry Stewart, Chief Happiness Officer at Happy, on Freedom and Trust: https://hospitality-mavericks.captivate.fm/episode/80 (https://hospitality-mavericks.captivate.fm/episode/80)
    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)
    Download Your Free Copy of From Fragile to Agile White Paper here👇
    https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/ (https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/)
    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators make every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 12 min
    #137 Alexandra Berger, VP of Product Sales at Hourly by AMS, on the Holistic Recruitment Process

    #137 Alexandra Berger, VP of Product Sales at Hourly by AMS, on the Holistic Recruitment Process

    Hourly makes hiring easier for everybody by turning the hiring process – from explore-to-offer – into a single mobile conversation that removes the dependency on legacy processes that can slow hiring. Today I’m joined by Hourly’s VP of Product Sales Alexandra Berger to learn more about how to best optimise the hiring process.
    In this discussion we explore what makes a good recruiting process, the power of human interaction, how to find candidates at high volume, positioning your employer brand – and what candidates are looking for in jobs.
    Links:
    #56 Heartfelt Hospitality with Neena Jivraj Stevenson, Chief Cultural Officer of Point A Hotels: ​​https://hospitality-mavericks.captivate.fm/episode/heartfelt-hospitality-with-neena-jivraj-stevenson (https://hospitality-mavericks.captivate.fm/episode/heartfelt-hospitality-with-neena-jivraj-stevenson)
    Alexandra’s LinkedIn: https://www.linkedin.com/in/alexandrakayberger (https://www.linkedin.com/in/alexandrakayberger)
    Hourly: https://www.hourly.io/ (https://www.hourly.io/)
    AMS: https://www.weareams.com/ (https://www.weareams.com/)
    Connect with the podcast:
    https://colossal-designer-2784.ck.page/40ada1483a (Join the Hospitality Mavericks newsletter): https://rb.gy/5rqyeq (https://rb.gy/5rqyeq)
    Download Your Free Copy of From Fragile to Agile White Paper here👇
    https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/ (https://www.bizimply.com/resources/navigate-the-new-era-of-hospitality/)
    A big thank you to our sponsor Bizimply who are helping progressive leaders and operators making every shift run like clockwork. Head to our website at https://www.bizimply.com/?utm_source=partnerandutm_medium=referralandutm_campaign=mavericks (www.bizimply.com) or email them directly at advice@bizimply.com.


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 49 min

Customer Reviews

4.8 out of 5
37 Ratings

37 Ratings

Keyulian ,

Hugely insightful

I am loving this podcast! Thank you so much - amazingly helpful for my small business (first time I’ve ever left a podcast review!)

Miss-JC ,

Great podcast

I've been listening to this podcast for a while now - love the great content and the valuable industry insights. Highly recommend!

Smithy2020 ,

A must listen.

A unique podcast that offers valuable insights from industry leaders. A must listen to for anyone in the trade.

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