112 episodes

Hospitality Meets... is your weekly light-hearted look into the stories and journeys that make up the wonderful world of hospitality. Join founder and host Phil Street as he meets people from all walks of life from within the industry from the Founders, the Chefs, the Hotel General Managers and Restaurant Managers to the Engineers, Designers, Financiers and even Politicians. Phil will be showcasing the sheer diversity of opportunity that exists within hospitality and the fun you can have along the way all through the wonderful stories that exist in day to day life. So whether you work in hospitality already or are hospitality curious then join Phil for a laugh and some insight into the greatest industry on earth.

This podcast uses the following third-party services for analysis:

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Hospitality Meets... with Phil Street Phil Street

    • Business
    • 5.0 • 38 Ratings

Hospitality Meets... is your weekly light-hearted look into the stories and journeys that make up the wonderful world of hospitality. Join founder and host Phil Street as he meets people from all walks of life from within the industry from the Founders, the Chefs, the Hotel General Managers and Restaurant Managers to the Engineers, Designers, Financiers and even Politicians. Phil will be showcasing the sheer diversity of opportunity that exists within hospitality and the fun you can have along the way all through the wonderful stories that exist in day to day life. So whether you work in hospitality already or are hospitality curious then join Phil for a laugh and some insight into the greatest industry on earth.

This podcast uses the following third-party services for analysis:

Podcorn - https://podcorn.com/privacy
Chartable - https://chartable.com/privacy

    Hospitality Meets... with Phil Street - The Best of Season One

    Hospitality Meets... with Phil Street - The Best of Season One

    It has arrived. I can't quite believe we got here but episode 100 has landed!
    And to do something a little bit different, I've taken a look back at some of the best stories from season one (The longest ever season on any show in any format no doubt).
    There's some crackers in here:-
    First day mistakes - Jon Dawson
    Gnomes being stolen - Anne Golden
    Getting the "Craic" with Arnold Schwarzenegger - Shane McHugh
    Being Thrown in Jail - Debra Ward
    Bob Geldof impressions - Phil Street
    Guests making mistakes - Jose Ruiz
    Doing orientation whilst drenched - Eugenio Pirri
    Working with Giorgio Armani - Marc Dardenne
    Amongst many others. Notwithstanding all the amazing stories I just didn't have time to put in.
    This also marks the end of season one and I'm off to take a break for a couple of months but don't worry, like James Bond, Hospitality Meets... with Phil Street will return.
    Keep an eye out on all our socials for announcements as to when that will happen but thank you to everyone who has listened in so far. It really does mean a lot.
    And a MASSIVE thank you to everyone who agreed to come on the show and chat. There's no show without your generosity.
    Have a truly awesome Christmas and New Year and see you all in 2022.
    My Warmest
    Phil


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 13 min
    Hospitality Meets Tom Ross - The Hotel Group Operations Director

    Hospitality Meets Tom Ross - The Hotel Group Operations Director

    Episode 99 (We're nearly there) and boy do I have another hum dinger for you today.
    I got some time with the Wonderful (that will stick now) Tom Ross, Group Operations Director at The Pig Hotels (https://www.thepighotel.com/ (https://www.thepighotel.com/)).
    Tom's story is epic and we cover off loads including:-
    The wonderful Tom Ross
    Awards
    Events
    Being born into the industry
    Getting the start
    Moving to the USA
    Using the industry to travel
    Moving to the Napa valley
    Making people feel welcome
    The Relais Chateaux Book
    The French Laundry
    Back to the UK
    Serendipity
    Retention
    Hotelier of the year award
    Let people fly
    Badly behaved guests
    Knitting
    The Monotony of Excellence
    And so much more.
    Tom chats with amazing energy and passion throughout and is yet another indication of where this industry can take you with a bit of graft and a bit of focus.
    Enjoy!


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 2 min
    Bonus Episode #010 - Hospitality Meets Dan Brookman - The Tech CEO

    Bonus Episode #010 - Hospitality Meets Dan Brookman - The Tech CEO

    As I mention at the top of the show, I can't believe it's taken me this long to get someone from the world of tech on to chat through their story and journey.
    And my word have I gone and found you a cracker!
    I chat to Dan Brookman, CEO of Airship (https://airship.co.uk (https://airship.co.uk)) and Toggle (https://www.usetoggle.com (https://www.usetoggle.com))
    We cram in loads as always including:-
    Seasonal adjustment disorder
    Dog friendly office
    Starting as a glass collector
    Being academically challenged
    Buying the first business at 22
    The entrepreneurial spirit
    The Hillsborough Baths
    Regeneration projects
    Experiencing failure
    Becoming a serial entrepreneur
    Becoming a landlord
    Managing family fights
    The start of power text
    Starting again
    Moving into Tech
    Airship and Toggle
    The Pandemic as a good thing
    Speak to people
    Giving back and Mentoring
    And so much more. Dan's story is all action from the get go and he tells it with humility and humour throughout. He has formed two businesses that are doing superb work in supporting hospitality but how he ended up there will amaze you.
    Enjoy!


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 53 min
    Hospitality Meets Joanna Kurowska - The Big Brand Hotel MD

    Hospitality Meets Joanna Kurowska - The Big Brand Hotel MD

    I've known today's guest loosely for a number of years and was delighted to read earlier in the year that she had been promoted to the Managing Director role for the UK and Ireland at IHG (www.ihg.com).
    I am of course talking about the wonderful Joanna Kurowska.
    As always, we get through loads including:-
    Meetings from Home
    The first 100 days
    Remaining upbeat
    Lego
    Taking your fathers advice
    Heading to Senegal
    Starting as a Director of Finance
    Becoming in tune with the industry
    Croatia to Mozambique
    Moving to IHG
    Being headhunted
    Being made to feel welcome
    Moving to the corporate office
    The Last 100 Days
    Leading Leaders
    Moving to operations
    Travel
    Plan A B and C
    Think time
    Inspiring yourself
    Tackling ghosts
    And so much more. Joanna is a born leader and it's also clear that she is devoted to continued self improvement. Her story is an inspiration and demonstrates what you can achieve when you remain flexible and have the right mentality.
    Enjoy!


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 2 min
    Hospitality Meets David Guile - The Leadership Author, Speaker & Coach

    Hospitality Meets David Guile - The Leadership Author, Speaker & Coach

    Another week goes by and another wonderful chat with someone who played their part in why this show exists. 5 years ago, the intricate weave of life put me in touch with the wonderful David Guile (http://www.davidguile.com/ (http://www.davidguile.com/)), Leadership Coach, Speaker and Author of the fabulous book "Potential".
    We got through so many golden nuggets around leadership as well as:-
    Podcast origins
    The value of the coffee chat
    Falling into Hotels
    Wanting to become a prison guard
    Focus on the job you’re given
    Focus on what’s in front of you
    Control what you can control
    Finding your style
    Staying true to yourself
    Leading through kindness
    Identifying your strengths
    Resilience
    Imposter syndrome
    Writing a book
    Achieving balance
    And so much more.
    David forged an incredible career within hotels before making the leap into leadership coaching and he was very generous with his time today.
    Get your copy of Potential https://www.amazon.co.uk/Potential-Find-Own-Work-ebook/dp/B01MSDWCIU/ref=sr_1_3?crid=9D2HDXK61P55andkeywords=david+guileandqid=1635957075andsprefix=david+guile%2Caps%2C62andsr=8-3 (here)
    Enjoy!


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 59 min
    Hospitality Meets Joanne Taylor-Stagg - The Exceptional General Manager and industry Champion

    Hospitality Meets Joanne Taylor-Stagg - The Exceptional General Manager and industry Champion

    96 episodes in and I don't know why it took me so long to speak to multi-award winning Joanne Taylor-Stagg, General Manager of The Athenaeum Hotel and Residences (https://www.athenaeumhotel.com/ (https://www.athenaeumhotel.com/)) but I'll be forever grateful that we got some time.
    When not running her hotel and picking up awards left, right and centre, Joanne is busy creating something quite magnificent, That being MIDAS (Master Innholders Developing Additional Skills) You can learn more about that here https://masterinnholders.co.uk/midas/ (https://masterinnholders.co.uk/midas/).
    We got through so much in our chat including:-
    Big intro’s
    Respect the human
    The knowledge of Grand Mother
    Wimpey and MacDonald's
    Afternoon tea
    Early start in South Africa
    The best laid plans
    Marriott
    Being a GM during 2012 Olympics
    Taking a regional role
    Elon Musk
    Learning new skills
    The Athenaeum
    The importance of good owners
    Doing some good
    Rewarding intent
    MIDAS
    Hoteliers Charter
    Fixing the industry
    Doing the right thing
    Spielberg editing movies on property
    Churchill the adaptable drinker
    And so much more.
    We absolutely need more people like Joanne in our industry and she is leading the way on making a significant difference to how this industry is perceived. I was so grateful to get some time with her and hope you'll agree, it's a fabulous chat.
    Enjoy!


    This podcast uses the following third-party services for analysis:

    Podcorn - https://podcorn.com/privacy
    Chartable - https://chartable.com/privacy

    • 1 hr 23 min

Customer Reviews

5.0 out of 5
38 Ratings

38 Ratings

Dean369 ,

Always interestingly entertaining!!

Phil’s relaxed style sits well as it draws relevant topics out of a varied panel of hospitality professionals!!

Jinky Jenks ,

Great stuff.

Funny, informative and a good a listen. Well done Phil!

Les Tab ,

Brilliantly insightful

Loved the podcasts. They are brilliantly insightful and entertaining at the same time. Keep up the good work Phil!!!

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