71 episodes

Insurtech Insider is a fortnightly show from 11:FS, hosted by 11:FS' CEO David Brear, and Head of Research, Sarah Kocianski and co-hosted by Deloitte's Nigel Walsh and accompanied by a range of very special guests and experts in the insurtech space. For beginners and experts alike, the team will be taking on the latest news, insights and trends in the industry to bring you right up to date on all things insurtech.

Insurtech Insider Podcast by 11:FS 11:FS

    • Business
    • 4.7, 30 Ratings

Insurtech Insider is a fortnightly show from 11:FS, hosted by 11:FS' CEO David Brear, and Head of Research, Sarah Kocianski and co-hosted by Deloitte's Nigel Walsh and accompanied by a range of very special guests and experts in the insurtech space. For beginners and experts alike, the team will be taking on the latest news, insights and trends in the industry to bring you right up to date on all things insurtech.

    71. News: Insurance acquisitions and casualties

    71. News: Insurance acquisitions and casualties

    Sarah Kocianski and Nigel Walsh are joined by some amazing guests to talk through some of the most interesting news stories from the week just gone.


    Joining us today are:



    Dylan Bourguignon, CEO of So-Sure
    Sam White, CEO of Freedom Services Group and CEO of Stella insurance
    Alessandro Spadoni, Founding partner and Chief Architect at B3i


    We cover the following news stories:



    Brolly gets acquired by Direct line (04:09)
    Covid-19 claims are still not being paid out (13:30)
    Another UK insurance casualty (25:55)
    Lock down increased electric scooter sales, but it comes with it’s risks (35:25)


    We also bring you an interview with Mark Budd, UK Head of Innovation at Zurich Insurance to hear all about the Zurich Insurance Championship! (47:50)


    All that and much more on this week's episode of Insurtech Insider!




    This podcast is brought to you by Hyland. Hyland offers solutions that complement your core Insurance business, providing employees with a complete view of the information they need, when and where they need it. Helping you deliver better experiences is at the heart of everything they do. Learn more at [www.Hyland.com/insurance]




    Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.


    This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
    Special Guests: Alessandro Spadoni, Dylan Bourguignon, Mark Budd, and Sam White.
    Links:
    Direct Line Group buys insurtech Brolly | Latest News | Insurance TimesCoronavirus: 'We've spent £10,000 on invalid insurance' - BBC NewsInsurtech start-up Coverly closes for new business - Insurance AgeWarning over electric scooter fines - Your Money

    • 1 hr 2 min
    70. LGBT+ and insurance - Make no assumptions

    70. LGBT+ and insurance - Make no assumptions

    Sarah Kocianski and Nigel Walsh are joined by a panel of amazing guests to talk about LGBT+ and insurance! First up, the panel takes a look at the current state of diversity and inclusion in the insurance industry and how this has evolved over recent years. Next up they take a deep dive into what products are currently on the market for the LGBT+ community and how traditional products can actually be excluding to members of that community.


    Joining us on today's show are:



    Steve Wardlaw - Chair of Emerald Life
    Georgina Weekes - Operations Team Leader in the insurance industry.
    Theresa Farrenson - Customer Experience & Integration Lead at Aon and founding member of LINK


    All that and much more on this week's episode of Insurtech Insider!




    Insurtech Insider is a biweekly podcast brought to you by 11:FS. On every episode out expert hosts dig into the latest news across and hot topics from the global insurtech scene, together with guests from the industry's most interesting players. A new episode goes live every other Wednesday.


    Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.


    This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
    Special Guests: Georgina Weekes, Steve Wardlaw , and Theresa Farrenson.

    • 48 min
    69. News: Lemonade goes public and travel insurance covers COVID-19

    69. News: Lemonade goes public and travel insurance covers COVID-19

    Nigel Walsh and David Brear are back this week to talk through the most interesting news of the week just gone. As always, they are joined by some awesome guests:



    David George - CEO of Bikmo
    Sahas Katta - CEO of Smartcar
    Nikki Daniels - Board Advisor for Honcho Markets and Founder & Director of e-Zee Insurance Solutions


    Together they cove the following news stories from the last week:



    Lemonade goes public (05:00)
    Post Office brings back travel insurance - with coronavirus cover (15:36)
    Lloyd’s of London to open underwriting rooms in September (27:48)
    A new era for events cover, Beazley offers virtual events cover (36:40)
    7/11 to sell insurance in Japan (45:20)
    Laka launches progressive recovery policy (47:35)


    All that and much more on this week's episode of Insurtech Insider!




    Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.


    Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.


    This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
    Special Guests: David George, Nikki Daniels , and Sahas Katta.
    Links:
    The $2 billion SoftBank-backed insurance startup Lemonade has filed to go public Post Office restores travel insurance offering – with coronavirus cover Lloyd’s of London to reopen underwriting room in SeptemberBeazley announces coverage for virtual events7-Eleven to begin selling contactless life insurance in Japan

    • 52 min
    68. Life insurance COVID-19: If you're honest, you're covered

    68. Life insurance COVID-19: If you're honest, you're covered

    Sarah Kocianski and Nigel Walsh are joined by two great guests to figure out how the ongoing pandemic is having an impact on life insurance. Does life insurance automatically cover COVID-19? Should we get extra coverage? Can I get life insurance now if I didn't have it before?


    Joining us are these two industry experts:



    Jonathan Roomer - Co-Founder of Yulife
    Colleen Wells - Vice President of Product Strategy at Sapiens




    Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.


    Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.


    This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
    Special Guests: Colleen Wells and Jonathan Roomer.

    • 46 min
    67. News: Drones for the NHS, and new fund raises despite COVID-19

    67. News: Drones for the NHS, and new fund raises despite COVID-19

    Sarah Kocianski and Nigel Walsh are back this week to talk through the most interesting news of the week just gone. As always, they are joined by some awesome guests:



    Jillian Williams - Investment Principal at Anthemis Group
    Alex Dalyac - Founder and CEO at Tractable
    Amrit Santhirasenan - Co-founder and CEO of Hyperexponential


    Together they cove the following news stories from the last week:



    Big month for funding in insurance (06:02)


    Sound bite James Blackham, CEO and Co-Founder of By Miles (06:32)

    More arguments over SMBs and cover during COVID-19 (18.22)
    EU prompted for Catastrophe Insurance cover (24:29)
    The pandemic increase prices in the insurance industry (32:25)
    Drone support for the NHS (41:59)


    All that and much more on this week's episode of Insurtech Insider!




    Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.


    Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.


    This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
    Special Guests: Alex Dalyac , Amrit Santhirasenan , James Blackham , and Jillian Williams .
    Links:
    UK insurtech startup By Miles raises £15 million Series B for pay-by-mile car insurance - Tech.euInsurtech startup Urban Jungle raises £2.5m - UKTN (UK Tech News)Pet insurer Bought By Many snaps up £80m boost from share sale | Business News | Sky NewsCycle insurer Bikmo raises £1.8m Series A - UKTN (UK Tech News)Aviva and QBE face legal threat from bars and restaurants | Financial TimesPandemic Prompts Call for EU Catastrophe Insurance Cover - The New York TimesInsurance prices rise across the board as coronavirus hits | Financial TimesFlock supports Skyports in NHS drone delivery trials - sUAS News - The Business of Drones

    • 50 min
    66. Loyalty in insurance: It's not what you say, it's what you do

    66. Loyalty in insurance: It's not what you say, it's what you do

    Sarah Kocianski and Nigel Walsh are joined by a panel of great guests to take a look at how loyal customers are in the insurance industry and what factors play in when trying to build a loyal client base.



    Oliver Baxter - Head of Brand & Product at By Miles
    Krystian Zajac - CEO and Founder of Hiro and Hero Labs
    Dr Robin Kiera - Founder of DigitalScouting


    Insurance should not just be a one off conversation when buying a policy, but how do you encourage your customers to stay with your company and why have customers previously been given loyalty penalties? How important is online engagement in order to retain your customers?


    All that and much more on this week's episode of Insurtech Insider!




    Small business financial services are only 1% finished. Our latest research examines the Jobs to be Done and cultural insights on what US business owners need, and the digital services that will help them meet their goals. Download the research for free by heading to bit.ly/digitalsmb.


    Subscribe so you never miss an episode, leave a review on iTunes and every other podcast app. Spread the insurtech love by sharing or tweeting this podcast.


    This episode of Insurtech Insider was produced by Hanna Samuelson and edited by Alex Woodhouse.
    Special Guests: Dr Robin Kiera, Krystian Zajac, and Oliver Baxter.

    • 57 min

Customer Reviews

4.7 out of 5
30 Ratings

30 Ratings

Lesrecettesdelorette ,

Totally new look at insurance-refreshing!

No more full and boring traditional insurance. Really interesting, innovative thoughts, ideas and brands focus. Love it. Keep doing what you do.

Samandthepuppies ,

Pronouns

I really love this podcast. It’s high quality and interesting.

My only criticism is that I find the guests often use the pronoun ‘he’ to describe pretty much everyone who works in the industry. For example, ‘if we look at a standard CEO HE will do this...’

I know the industry doesn’t have a lot of diversity but I’m sure there are females in the industry to justify changing to ‘they’.

Note, this is only the guests, the presenters are fab!

Medium member ,

Great podcast

Good find, rare to find an insurance podcast that isn’t dull. Best insurtech podcast out there.

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