Management Development Unlocked - Management & Leadership Training Eric Girard

On today’s episode of Management Development Unlocked, Eric shares part two of his book, Lead Like a Pro. This section focuses on what it takes to successfully transition into management from a role as a contributing team member. You’ll hear the benefits you can reap by preparing for this transition, the five common misconceptions about people who move into management, the six mindset shifts you need for a smooth transition, and how you can expand your influence to manage your boss, peers, and team. Eric shares some of his personal experiences, tips from Forbes, and the differences between power and influence.
In this episode, you’ll hear:
Why being a successful manager is different than becoming a successful team member.Eric’s move into a management position and his initial mistakes with a problem team member.The benefits you’ll reap by preparing for a transition into management.Five common misconceptions about people who move into management roles.Six mindset shifts for making a smoother transition into management.Expanding your influence to manage your boss, your team, and your peers and its positive impact on your career.What it means to “manage up.”“Managing down,” getting the right people on the bus, and creating psychological safety at work.Building a collaborative culture with your peers to “manage sideways” and create a better understanding of your organization and corporate goals.Some ideas for putting managing up, down, and sideways into practice.The Forbes 14 tips for transitioning into a management role.Some tips from Eric for making a successful transition into a manager based on his experiences.Power versus influence in management.Eric’s favorite pieces of advice for new managers.
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
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On today’s episode of Management Development Unlocked, Eric sits down with Dr. Rosina Racioppi, President and CEO of WOMEN Unlimited, Inc. WOMEN Unlimited helps Fortune 1000 companies cultivate the talent they need for ongoing growth and profitability. Dr. Racioppi previously held executive management positions in human resources and has over 25 years of experience in this sector. She earned her doctorate in education from the University of Pennsylvania, and her dissertation, “Women’s Mentoring Wisdom,” focuses on how women use and fail to use mentoring at the mid-career level. Dr. Racioppi is a contributing member of Reimagining Talent, Learning & Development Congress, a contributing leadership expert to publications such as Fortune, Fast Company, and Chief Learning Officer magazines, and serves on the Advisory Council of the Women Business Collaborative.
Eric and Dr. Racioppi discuss the transition from functional expert to manager, the psychological shift required to become a successful manager, Dr. Racioppi’s advice for women in management, finding a mentor, and the mission of WOMEN Unlimited.
In this episode, you’ll hear:
Why the transition from a functional expert to management can be challenging and the obstacles a new manager may face.The psychological transition required to shift from an individual responsible for tasks to a leader accountable for getting results.Overcoming the discomfort of having difficult conversations with team members and helping them become successful in their roles.Dr. Rosina Racioppi’s advice for a woman stepping into a managerial role for the first time.The value of mentorship—especially for female managers—especially in management roles and how a mentor can help guide you to success.The preparation required in a mentor-mentee relationship and the work needed to build a productive conversation with a mentor.The impact mentorship has had on Dr. Racioppi’s career.WOMEN Unlimited’s mission.
Connect with Rosina Racioppi:
LinkedIn
WOMEN Unlimited
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On today’s episode of Management Development Unlocked, Eric sits down with Josh Irmler, an AI expert who’s creating new tools and teaching others to embrace the positive changes AI can bring to the workforce. Josh’s company, Landdai, offers customized GPT tools for the talent development space. Eric and Josh cover why Josh doesn’t believe AI is going to eliminate jobs, advantages new managers may have with AI, the customization and personalization it offers, and how AI could be used in the management space.
If you’re a manager wondering how AI is going to impact your role in the future, you won’t want to miss this episode.
In this episode, you’ll hear:
Josh Irmler’s background in consulting and what his company, Landdai, is teaching learning and development professionals about AI.How AI is going to change the way our work looks but probably won’t take our jobs and instead make us irreplaceable.The difficulties with keeping track of all the constant changes in the AI space.The possibilities AI can offer us at work and the tools Josh uses for various purposes.What new managers can get from using AI in their roles and changing the way you think of it.The advantages new managers may have with AI versus established managers and the customization and personalization they may be able to offer.Why AI may not eliminate jobs but instead change what those positions look like.Josh’s free AI starter kit for podcast listeners and what’s included.Eric’s take on how AI could be used in the management space.
Connect with Josh Irmler:
LinkedIn
Email
Landdai’s website
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

Today’s episode of Management Development Unlocked features Hazel Quiatchon, a leadership development practitioner and executive coach with 20 years of experience. She is the senior director and head of leadership development at a San Francisco Bay Area tech company. Hazel has trained hundreds of leaders to be the best coaches for their teams and shares tips and tricks for getting your team on the same page.
In this episode, you’ll hear:
Traits of the most successful managers Hazel Quiatchon has observed.How she coaches managers who need to address common team dilemmas and why clarity matters.Hazel’s favorite coaching model and what makes it effective.The five dysfunctions of a team listed in the classic Patrick Lencioni book.The foundation of an effective team and creating conditions to promote trust.Her advice for managers who lead diverse and global teams and the importance of being aware and intentional.The unique challenges of remote and hybrid work and Hazel’s suggestions for maintaining team spirit and collaboration as well as equity and fairness.The three things new managers can do to make leading a team feel less daunting.Why you should practice what you preach to your team and set an example.Hazel’s coaching services and her areas of focus.
Connect with Hazel Quiatchon:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

Today’s episode of Management Development Unlocked features a chapter from Eric’s book, Lead Like a Pro: The Essential Guide for New Managers. In part one of this six-part series, you’ll hear why empathy in the workplace has ROI in multiple arenas. Eric shares some ideas for building and maintaining trust with your team, the five qualities of a good manager, and the qualities of an empathetic person, which is not the same as sympathy. You’ll hear the three kinds of empathy, how they intertwine with psychological safety at work, and ten methods for building cross-cultural communication with your team. Finally, Eric reveals five steps to building empathy within yourself and at your workplace.
In this episode, you’ll hear:
Eric’s passion for management development and why it’s essential in today’s workplace.What VUCA is (volatility, uncertainty, complexity, and ambiguity) and how it’s impacting team members at work.Building and maintaining trust with your team.The five qualities of a good manager.The differences between managers and leaders.Why empathy is critical in a management role.The qualities of an empathetic person and how it differs from sympathy.Three kinds of empathy: cognitive, emotional, and empathic concern.Creating psychological safety at work with empathy and trust.Ten methods for building cross-cultural communication on your team.How small gestures can create immense loyalty with your team.The work required to create an empathetic mindset.Five steps to building empathy within yourself and your workplace.The ROI you can achieve in an empathetic work environment.
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

Knowing what motivates you and your team members can be a huge advantage as a manager.
On this episode of Management Development Unlocked, Eric sits down with Will Goldstein-Mahon to discuss the differences between engagement and motivation and why leaders have to know what motivates and demotivates their teams. Will is the Director of Learning and Organization Development at Jordan’s Furniture. He has been in the L&D space for 20 years, focusing on leadership development and new hires.
In this episode, you’ll hear:
The differences between engagement and motivation and how they overlap.Why leaders need to understand what motivates and demotivates their teams.How the interview process can help new managers address motivation with their employees.The discomfort of discussing what demotivates each employee individually.Creating an environment where a leader can assign tasks motivating each team member.How effective leaders can find ways to bring more positives to a team member’s role and offer creative solutions to avoid demotivating environments.The seven dimensions of motivation and how they relate to the roles we pursue at work.Applying your natural motivators in your personal and professional lives.Resisting the urge to attempt to motivate others with what motivates you.Developing individualized follow-ups to ensure everyone on the team is on the same page.
Connect with Will Goldstein-Mahon:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!