Mitie’s NPS Success Story TLF Gems

    • Business

In the latest edition of Customer Insight, our feature article is based on an interview that Stephen conducted with Tina Hobart and James Maguire from Mitie. In it they discuss the combination of customer research and account management, driven by top level commitment to the customer, that has led to a rapid improvement in Mitie’s… Continue reading Mitie’s NPS Success Story

  • Copyright TLF Research 2021

In the latest edition of Customer Insight, our feature article is based on an interview that Stephen conducted with Tina Hobart and James Maguire from Mitie. In it they discuss the combination of customer research and account management, driven by top level commitment to the customer, that has led to a rapid improvement in Mitie’s… Continue reading Mitie’s NPS Success Story

  • Copyright TLF Research 2021

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