Patient Design Thinking

In this podcast Chris Elliot speaks with Paediatric Rheumatologist, Rebecca James, about the development of the concept 'Patient Design Thinking' and why it has such profound impacts on the delivery of care no matter which specialty. Summary Writer:  Eloise Sobels Script Writer:  Eloise Sobels Interviewee:  Rebecca James Interviewer:  Chris Elliot About Dr Rebecca James Dr Rebecca James is a Paediatric Rheumatologist and Healthcare Improvement Fellow at Queensland Children’s Hospital. She completed her paediatric training at the Royal Children’s Hospital in Melbourne, before moving to the UK for extended fellowships in several London hospitals and later to work as a consultant at St Thomas'. She returned to Australia in 2018 and completed a Healthcare Improvement Fellowship through Clinical Excellence QLD in 2021. She is interested in healthcare quality and safety, particularly how health services engage with patients in service design and provision, as well as issues around access to care and medications, both domestically and globally. About Dr Chris Elliot Chris is a Consultant Paediatrician who works in a teaching hospital in Sydney and in private rooms. As well as clinical medicine he is enthusiastic about health communication and teaching. Chris is a Conjoint Lecturer for the University of New South Wales and writes the occasional article on child health for mainstream media. He also teaches Advanced Paediatric Life Support and sits on the Editorial Board of the Journal of Paediatrics and Child Health. Chris completed his Internship at Bankstown Hospital and Paediatric training through the Sydney Children’s Hospitals Network. On the days when he is not at work he enjoys playing with his children, and also when they play by themselves.