Payments on Fire™

Glenbrook Partners, LLC
Payments on Fire™

Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook's own take on emerging technologies and industry trends, other news and views on this dynamic industry.

  1. Episode 253 - Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

    5 DEC

    Episode 253 - Glenbrook Partners: 2024 Payments Industry Trends Wrap Up

    The Glenbrook partners reflect on key trends and challenges in the payments industry that shaped 2024 - from generative AI, open banking, the evolving regulatory landscape, and the rise of fast payment systems worldwide. And you can't get the Glenbrook team in a "room" without discussing ongoing fraud implications, orchestration in merchant payments, and the progress of tokenization. Tune in to hear insights from our industry experts on these themes and more as we wrap up the year and look towards 2025.

    51 min
  2. Episode 252 - Testing, Testing, 123: Payments has evolved in the past 20 years, what about payments testing? with Steve Semelsberger, Testlio

    20 NOV

    Episode 252 - Testing, Testing, 123: Payments has evolved in the past 20 years, what about payments testing? with Steve Semelsberger, Testlio

    Real end-to-end testing requires real-world transactions. Sometimes that’s not too difficult to do if you are implementing payments in your own country. But step outside your border, and it gets a bit harder.  People new to payments turn to logical solutions when faced with this problem. Can you call the acquirer? Won’t they have test accounts for us to use? (Probably not.) Can’t we just drip a few transactions through with a few live customers to see how it goes? (Sure, but you may wait a long time to run through all the scenarios you would like to see - and there usually isn’t patience for that in a launch environment.) It’s tough, but don’t be discouraged. Mercifully, a subspeciality of payment providers has set out to solve this problem. And that is the focus of this episode. Steve Semelsberger, CEO of Testlio, joins Yvette Bohanan and Drew Edmond to discuss the evolution of quality management alongside payments testing.

    44 min
  3. Episode 251 - Bridging the Communication Gap Between Treasury and Payments with Debopama Sen, Citi Treasury and Trade Solutions

    6 NOV

    Episode 251 - Bridging the Communication Gap Between Treasury and Payments with Debopama Sen, Citi Treasury and Trade Solutions

    Payments and treasury are two sides of the same coin. Payments teams are responsible for the customer journey - payments into a company and sometimes disbursements to sellers, app developers, content creators, or vendors. Their role usually includes working with banks and other providers to ensure money moves into and out of the company’s accounts correctly and efficiently.  Treasurers are responsible for managing cash, ensuring the efficient flow of funds, and ensuring that things like currency conversion are not eroding margins. Fintechs often have those goals and are usually searching for a bank sponsor who understands what they are trying to build.  Debopama Sen, Head of Payments at Citi Treasury and Trade Solutions, joins us for this episode to explore how treasury and payments professionals can collaborate on opportunities presented by the evolving payments landscape.

    47 min
  4. Episode 250 - Fanning the Flames: Ten Years of Apple Pay

    23 OCT

    Episode 250 - Fanning the Flames: Ten Years of Apple Pay

    Yvette Bohanan and Russ Jones celebrate the 10-year anniversary of the announcement of Apple Pay by reflecting on its origins, challenges, and successes. The episode highlights key features like tokenization, encryption, and biometric authentication, emphasizing Apple Pay's focus on security, privacy, and convenience. Tune in to take a look back at Apple Pay’s significant impact on the payments industry and a look forward to its continued expansion.

    30 min
  5. Episode 249 - Two Decades of 3-D Secure: Can Strong Customer Authentication Succeed in the US and Unregulated Markets? with Dewald Nolte, Entersekt and Amandeep Batra, Stripe

    9 OCT

    Episode 249 - Two Decades of 3-D Secure: Can Strong Customer Authentication Succeed in the US and Unregulated Markets? with Dewald Nolte, Entersekt and Amandeep Batra, Stripe

    One of the existential challenges remaining in payments is the need to accurately authorize transactions conducted online. While markets like the EU, UK and India have mandated strong customer authentication for online transactions, the U.S. is the largest market where such stepped-up authentication remains optional. Only a very small portion of eCommerce purchases utilize the 3-D Secure protocol due to lingering concerns about imposing friction and delay on a consumer base that thrives on convenience and fully understands its chargeback rights. The Payments Performance team at Stripe recently published a blog post noting that in their controlled testing of 3-D Secure, the impact on approval rates was negative compared to running similar transactions without additional authentication. We were surprised by those results and wondered what the card issuing community would make of that counter-intuitive finding. In this episode of Payments on Fire, we decided to get both sides of the story from two good friends of Glenbrook. Amandeep Batra from Stripe joined us to provide the merchant perspective; Dewald Nolte of Entersekt, a leader provider of 3-D Secure Access Control Server solutions joined us to offer the issuer perspective.

    51 min
  6. Episode 248 - The Ins and Outs of Payouts with Manish Vrishaketu, Tipalti

    25 SEPT

    Episode 248 - The Ins and Outs of Payouts with Manish Vrishaketu, Tipalti

    While “paying into” a company comes with nuance and complexity, it’s really nothing compared to what is involved when a business attempts to make an outgoing payment.  Most of us don’t think very much about these “payouts”. It’s been the domain of ERP software for decades, often an asterisk mentioning “supported payments”. Whether you are talking about B2B payments, expense reimbursements, or mass disbursements to gig workers, payouts started having a moment a few years ago.  Manish Vrishaketu, Chief Customer and Operations Officer at Tipalti, joins us for this episode to  dive into why payouts have been overlooked for so long, what makes them challenging to master, and what is happening that may make things better and easier for a “niche” specialization in our industry that happens to be incredibly important for every company on the planet.

    45 min
  7. Episode 247 - From the Vault: Multiplayer Fintech Builds a Winning B2B Service – Robin Gandhi, TripActions (Episode 146)

    11 SEPT

    Episode 247 - From the Vault: Multiplayer Fintech Builds a Winning B2B Service – Robin Gandhi, TripActions (Episode 146)

    It’s September 2024, and this month, we’re focusing on business-to-business payments. B2B payments are difficult because so much information must be exchanged for them to process efficiently. But there’s more to it than that. B2B payments are many things to many people - for finance teams, they are “payables”; for gig economy companies, they are “payouts”; for providers, like insurance companies, they are “claims payments.” The list goes on - and within each of these sub-categories, there are niggling nuances that are requirements for making these payments streamlined and affordable. For today’s episode, we pulled a favorite from our vault - number 146, a discussion between George Peabody and Robin Gandhi. Since this aired in March of 2021, Robin has moved to a post as Chief Product Officer at Nium, and TripActions has rebranded to Navan. But the underlying ideas discussed regarding B2B are still important - and this idea of multi-player fintech and what it means for B2B payments is quite relevant.

    36 min
  8. Episode 246 - Going Real-Time with Dimitri Dadiomov, Modern Treasury

    28 AUG

    Episode 246 - Going Real-Time with Dimitri Dadiomov, Modern Treasury

    The introduction of real-time payments in the U.S. market has been unfolding for several years now, but it seemed to pick up momentum in the last year as FedNow came to market. We now have over 1,000 banks live with real-time payments (at least for receiving) and a solid majority of transaction accounts are now reachable via FedNow, The Clearing House’s RTP system, or both. We wanted to understand whether we might be reaching the elusive “tipping point” for real-time payments in the U.S. and which players and what kind of use cases might be driving the growth. So, we turned to an old and respected friend of Glenbrook to share a perspective. In this episode, we go deep on the state of real-time with Dimitri Dadiomov. Dimitri is CEO at Modern Treasury, which gives him a birds-eye view of transaction trends as his company connects major corporations and leading-edge fintech platforms to a growing set of major banks in order to enable and streamline the origination of many money movement use cases.

    40 min
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Ratings & Reviews

5
out of 5
5 Ratings

About

Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook's own take on emerging technologies and industry trends, other news and views on this dynamic industry.

Information

  • Creator
    Glenbrook Partners, LLC
  • Years Active
    2014 - 2024
  • Episodes
    255
  • Rating
    Clean
  • Copyright
    Copyright © 2024 Glenbrook Partners, LLC
  • Show Website
    Payments on Fire™

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