21 episodes

A show that highlights people with ideas, to help solve the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss the business of making the world a better place with guests from far and wide.

Problem Busters Problem Busters

    • Business

A show that highlights people with ideas, to help solve the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss the business of making the world a better place with guests from far and wide.

    It's OK to ask for help with Andrew Murphy

    It's OK to ask for help with Andrew Murphy

    Andrew Murphy from the Federation of Small Businesses UK (FSB) talks running a business post-lockdown. We talk trends in business and lifestyle, explore the experience of founding and growing a business. Most importantly, we discuss how it is OK to ask for help, how covid actually fostered networking and how we are better off sticking together.
    The Federation of Small Business UK (FSB) is an undiscovered gem in the wild world of running your own business. Whether you are a freelancer or whether you employ a team - we feel there is so much support available in an FSB membership and hope to see more take advantage of it, so they can focus on their day jobs.
    About the show:
    Problem Busters is a show that explores solutions to the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss making the world a better place with guests from far and wide.
    About our guest:
    Andrew Murphy is a Small Business Champion at the Federation of Small Businesses UK. A career at PwC led him to start his own removals business in London, which ultimately led to a lot of lessons in starting and growing a business. He is passionate about the importance of small businesses to our economy and community as a whole.
    Show mentions:
    Starting off in PcW in Consultancy
    Started his own business, a removals business - ran it for 15 years, then sold it and moved to the FSB
    It was the Uber for removals - perhaps a bit before its time.
    04:30 The challenges in building a business, and in hiring and managing staff.
    Remote staff management is one of the most difficult parts of the growth of the business.
    Finding good people is one of the hardest part of growing a business in my experience.
    Then looking after them and welfare is right up there with hard work.
    I had a friend in HR, but eventually realised we needed help with that.
    The Federation of Small Business (FSB) knocked on the door, and I was getting a lot of contacts at the time, but this guy made a good point and the offer was really strong
    A not for profit who helps small businesses.
    He talked about HR support, documentation and legal support, and it made a lot of sense to me as a business owner.
    07:30 Small business owners want to be spending more time on running the business, not doing all the other paperwork.
    FSB has been running 45 years, has over 165,000 small business members.
    There is at times a disconnect between central government and small business.
    Example: The creation of the Furlough scheme, via the powerful lobbying voice of FSB, and a chap called Mike Cherry.
    It has supported a lot of businesses during the pandemic.
    The FSB legal hub was super helpful to me, had a series of documents in a library, we had access to an HR representative at no charge, and at one point, we had to visit the Employment Tribunal and they supported us through the process. We were not at fault, but it was great to have someone there to hold our hand through it all.
    14:00 What would I do differently next time? I'd get help from people like the FSB earlier. You've got to know when to ask for help.
    What steps could people listening take to reach out and get assistance? Have a look at the website and all the services provided.
    Tax investigation protection is a part of the membership (an important one in coming years)
    Small businesses are the backbone of this economy. 70%+ of employers and an important part.
    We're not talking a lot of money for this membership, and every bit of revenue goes back into supporting Small Business - £147 per year (based on the number of people in the business).
    We have a lot of sole traders who are members. Sole traders also have legal obligations, tax returns.
    We cover right up to larger businesses of 50 employees or more.
    It can be quite isolating as a business owner. The buck does stop at you as owner.
    22:00 What are the top areas small businesses worry about? Staff Management, Finance, Getting new customers on board, tax...

    • 46 min
    Happy Good News - Oct 2021 Roundup

    Happy Good News - Oct 2021 Roundup

    The Problem Busters have a quick chat through some positive news articles from October.
    About the show:
    Problem Busters is a show that explores solutions to the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss making the world a better place with guests from far and wide.
    This show's reading list:
    Most plans for new coal plants scrapped since Paris agreement: https://www.theguardian.com/environment/2021/sep/14/most-plans-for-new-coal-plants-scrapped-since-paris-agreement
    Firm raises $15m to bring back woolly mammoth from extinction: https://www.theguardian.com/science/2021/sep/13/firm-bring-back-woolly-mammoth-from-extinction
    Sep: Tottenham Hotspur v Chelsea has been billed as the world’s first major net-zero carbon football match. https://www.positive.news/lifestyle/sport/climate-crisis-the-football-clubs-making-net-zero-more-competitive/
    One of London’s busiest streets goes car-free (a section of the Strand): https://www.positive.news/society/one-of-the-busiest-streets-in-london-goes-car-free/
    Renaming Revolution: the campaign to change the language of maternity care: https://www.positive.news/lifestyle/wellbeing/the-campaign-to-change-the-language-around-maternity-care/
    Magnetic male contraceptive invented.https://www.forbes.com/sites/jvchamary/2021/07/29/magnetic-male-contraceptive-birth-control/
    Food market in Vancouver https://www.goodnewsnetwork.org/rescued-food-market-vancouver-sells-food-saved-from-landfills-at-pay-what-you-feel-prices/
    Berlin campaign to ban cars https://www.theguardian.com/world/2021/oct/06/berlins-car-ban-campaign-its-about-how-we-want-to-live-breathe-and-play
    Fossil Found by Kids in New Zealand Turns Out to Be 27 Million-Year-old Giant Penguin https://www.goodnewsnetwork.org/giant-pengiun-fossil-found-in-new-zealand-by-kids-unites-ancient-genus/
    How India’s Air Pollution is Being Turned into Stylish Floor Tiles https://www.goodnewsnetwork.org/indian-entrepreneur-invents-cheap-air-purifier-and-sends-the-waste-to-be-made-into-tiles/
    Ireland pilots basic income for creatives. https://www.irishtimes.com/culture/basic-income-scheme-for-artists-art-workers-to-be-piloted-in-2022-1.4698533
    Plyscrapers in Sweden: https://www.theguardian.com/artanddesign/2021/oct/14/skelleftea-swedish-plywood-eco-town-20-storey-wooden-skyscraper-worlds-tallest
    Logo and concept by https://christyoconnor.design/https://christyoconnor.design/ (Christy O'Connor)
    Cover art credit: https://unsplash.com/@sveninho?utm_source=unsplashandutm_medium=referralandutm_content=creditCopyText (Sven Scheuermeier) on https://unsplash.com/s/photos/market-food?utm_source=unsplashandutm_medium=referralandutm_content=creditCopyText (Unsplash)

    • 45 min
    Keep on moving while working from home with Kristi Barker

    Keep on moving while working from home with Kristi Barker

    Energetic Physiotherapist Kristi Barker gives us the low down on the science of keeping moving to stay healthy. With so many of us now heading into our second year working from home, it's more important than ever that we spare a thought for the need to mix it up, to sit and to stand, to get outside and stay active, but most of all - to find our own balance of activity.
    About the show:
    Problem Busters is a show that explores solutions to the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss making the world a better place with guests from far and wide.
    About our guest:
    Kristi Barker is a Physiotherapist from Regina Saskatchewan, in Canada who specialises in rehabilitation and injury recovery.
    https://instagram.com/reach.rehab (Kristi on Instagram)
    https://www.tiktok.com/@reach.rehab (Kristi on Tik Tok)
    https://beacons.ai/reach.rehab/ (Sign up to Kristi's mailing list)
    https://gohappygun.com/?ref=KRISTIBLOCK (For $50 off the Happy Massage Gun) (Discount code: REACHREHAB)
    Show mentions:
    I've been a Physical Therapist for 5 years now.
    I was really into Volleyball when I was younger and kept injuring myself
    02:30 I got into Physio after a trip to Uganda to help distribute wheelchairs. A young man who was destined for a wheelchair was re-diagnosed, educated and avoided being put into a wheelchair!
    Where Reach Rehab came from: How can we use education to help educate in a bigger scale?
    I put it on Instagram and it's taken off. I've never looked back since!
    It has been such an amazing way to educate thousands of people at once.
    Instagram - a social media platform for images and videos.
    Tik Tok is the new version.
    Instagram: Reach.rehab. Videos of Kristi explaining how to recover from injuries.
    06:00 What is Physiotherapy when you really get down to it? A mix of Chiropractor and Massage therapy. Clicking and joints, to working with muscles. We look at the muscles and joints, how they work together and we are the doctors of movement. To ensure you are moving optimally and functioning at your best.
    There are so many different regions of Physiotherapist. With babies, in the hospital, with patients, with people who are recovering, with athletes.
    There is a lot of research going on. The Masters program made it a 6.5 year degree.
    In the USA, there are doctors of Physiotherapy.
    09:00 Jonathan's first introduction into Physiotherapy - Science faculty folks were working alongside sports doctors.
    For teeth health it is ingrained in us as a child that we should brush our teeth daily. So why isn't mobility and strengthening daily ingrained in us?
    That majority of people who are on pain medication, by the time I see them, don't want to be on them.
    Movement is medicine!
    Prevention is an exciting trend. People coming in to prevent future injury.
    You don't need to have an injury to come and see a Physical Therapist, you can talk to us to help prevent injuries.
    What complaints from working from home? Back pain, neck pain, hip pain and tennis elbow. It is more the static posture we are in for prolonged periods. This leads to lengthened and shortened ligaments.
    The wonderful people who work in the NHS.
    It is great to see Physiotherapy embedded in Hospitals and within the healthcare system.
    Being prescribed a Physio in a situation that used to lead, with the same doctor, to being prescribed pain medication.
    16:00 Post-surgery it is almost imperative to see a Physio.
    What is the difference between Occupational Therapists and Physiotherapists? Occupational Therapists look at your movement for every day life. Exercises specific to daily living.
    18:30 What are the main causes for discomfort in patients? How often we move and how we move. Be careful not to move from static to extreme exercise. Match the activity levels. Don't push too hard.
    Most people I see are either not doing enough and doing too much. It's about finding a balance for you.
    Some of it could be improper form as...

    • 1 hr 1 min
    Starting a business with Henry Latham

    Starting a business with Henry Latham

    Entrepreneur, founder and coach Henry Latham shares the low down on how to start a business. From deciding if you really want to, to evaluating ideas, to building it in a way that fits in with your lifestyle (rather than replacing it). We cover a lot of ground here while discussing the founding game, and explore what might be in it for you and your family.
    About the show:
    Problem Busters is a show that explores solutions to the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss making the world a better place with guests from far and wide.
    About our guest:
    Henry Latham is a London-based Entrepreneur and founder of Prod MBA. First attracted to starting his own business while backpacking in South America, Henry has founded, grown, funded and wound up his own business and is now enjoying helping others evaluate and pursue their own business ideas via the Prod MBA course. Henry now lives in sunnny Middle England.
    Show mentions:
    01:00 It started when backpacking in Brazil by myself, floating down a boat in the Amazon.
    Backtracker - my first idea and first business. An app for tracking travel. As a Politics and Spanish major I had to learn it as I went along.
    Fast forward a year or so, we'd been through an accelerator program and raising investment, the business failed due to making every mistake in the book.
    Book - Product Leadership starts with you
    My second business: Prod MBA and helping people succeed.
    04:00 What lessons did you learn from the initial business failure? I could dig into many things, but many are well trodden. The surprising thing for both Product leader and entrepreneur is the disillusionment with the business you are building.
    Looking back, I never believed in raising investment and shaping a pitch deck to show scaling 10x per year. I started the first business because I liked travelling.
    In the end I became stuck in London in the funding cycle.
    But I was really wanting to build something that was more aligned with my beliefs and the lifestyle I wanted to life.
    06:00 Does starting a business have to mean building an app? We have a misconception that a product equals a solution. What what we need to be successful in business is to understand where value lies in a market and how best to deliver that value. Take coaching: There could be many way to achieve this. It could be an app, but you could deliver more value in say a high level coaching program.
    It is a big mindset shift for many.
    Obviously technology enables delivery of value, but it isn't the only way to get them to their desired outcome
    How do we get customers to their desired outcome the fastest way possible? This is what we need to be doing.
    10:00 What is the Prod MBA? The market need is that there are Product Managers to master core competencies of Product Management. As a Product person, I was seeing so many courses and books that were so far removed from reality, that it wasn't helpful.
    The real world of product is messy, it's uncertain and you come up against challenges of your own ego, pressure of people pulling in different directions.
    There is a psychological aspect to product
    We teach these competencies by building a real product from scratch - because that is the best way you are going to learn.
    13:00 Some examples of ideas people have tackled in the gym?
    Akash: Gym towels and prototyping bamboo towels.
    Nittin: Healthcare and how to choose healthcare options in the U.S.
    What we teach is that it is all about understanding where the biggest problems are in the market
    Is it an addressable problem? Is it an acute problem? Is it worth addressing?
    We don't talk about solutions until 8 weeks into the program. It's a massive mindset shift for many.
    We break down many of the misconceptions about product. What is a product in simple terms?
    We look at how to evaluate good ideas and how to filter them, then how to go out and talk to people
    16:00 Week by week, what we do in the Prod MBA...

    • 1 hr 2 min
    Happy Goodwin Day - 1 year of pods

    Happy Goodwin Day - 1 year of pods

    The Problem Busters celebrate reaching the big 1 year of podcasting together in this short yet witty episode. What were we thinking setting this show up? What have we learned and what is next for the show? All will be revealed in this annual celebration episode.
    About the show:
    Problem Busters is a show that explores solutions to the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss making the world a better place with guests from far and wide.
    Show mentions:
    Happy Goodwin day!!! 1 year today
    What we planned when we started?
    It was a crazy idea... to highlight people helping fix things around them.
    What we have learned?
    People were interested! and hundreds of people have listened.
    We've met some amazing people. "Met" 😁
    There is a lot of improving going on. When you start to look for it, we are surrounded by people doing positive things.
    There is plenty of positive news around.
    Lock down has been both master and teacher. It held us apart physically, yet brought many together.
    Lockdown was a mirror we couldn't help but look into. The air was cleaner, no cars, peace and quiet, trivialities no longer important.
    Focus on what was important - planet, freedom and loved ones
    What we are doing next?
    A long list of interesting people to talk to
    Happy good news, each month.
    More nerdy science!!
    https://problembusterspodcast.com/episode/avoiding-burnout-with-daryl-woodhouse (Episode: Avoiding burnout with Daryl Woodhouse)
    https://goneworkabout.com/episode/it-began-in-the-90s (Gone Workabout - Episode: Made in the 90s)
    Logo and concept by https://christyoconnor.design/ (Christy Connor.)

    • 24 min
    Happy Good News - Sep 2021

    Happy Good News - Sep 2021

    In this first edition of Happy Good News, the Problem Busters have a quick chat through some positive news articles from the week that was. This may even become a regular fixture on the show...
    About the show:
    Problem Busters is a show that explores solutions to the biggest and the smallest of problems. Hosts Jonathan Goodwin and Oliver Happy discuss making the world a better place with guests from far and wide.
    Show mentions:
    https://www.theguardian.com/environment/2021/sep/09/worlds-biggest-plant-to-turn-carbon-dioxide-into-rock-opens-in-iceland-orca (Carbon capture Iceland) (or https://youtu.be/7nDZg5MzHAY (on YouTube))
    https://www.theguardian.com/environment/2021/aug/10/uks-green-economy-four-times-larger-than-manufacturing-sector-says-report (UK green sector nearly 4 times side of manufacturing:)
    https://www.positive.news/lifestyle/travel/green-travel-alternative-to-flying-uk/ (Low-cost rail firm Lumo launches in UK)
    Rewilding - https://www.positive.news/environment/rewilding-sixty-years-ago-scientists-let-a-farm-rewild-heres-what-happened/ (The Monks Wood Wilderness experiment)
    https://www.positive.news/society/donate-blood-people-will-no-longer-feel-theyre-not-good-enough/ (An NHS rule change means more gay and bisexual men can now donate blood)
    https://www.positive.news/environment/climate-crisis-the-rise-of-the-climate-cafe/ (Climate cafes) - getting together to discuss climate change.
    Logo and concept by https://christyoconnor.design/https://christyoconnor.design/ (Christy O'Connor)

    • 33 min

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